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    Extended Stay America - Knoxville - West Hills

    1700 Winston Rd, Knoxville, TN 37919-5526
    +1 877-432-9997
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    2017-12-31 2018-01-01
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    US$62
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    Traveller (20)
    Room & Suite (14)
    Dining (4)
    Overview
    • Excellent35%
    • Very good18%
    • Average12%
    • Poor18%
    • Terrible17%
    Travellers talk about
    “full kitchen” (7 reviews)
    “grab and go” (3 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Non-Smoking Rooms
    Suites
    Kitchenette
    Pets Allowed
    Wheelchair Access
    Business Centre
    Laundry Service
    Tennis Court
    Self-Serve Laundry
    2.5 Star Hotel
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    Rooms
    Dec 31Jan 1
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (101)
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    1 - 5 of 100 reviews

    Reviewed 2 weeks ago

    Overall, the service is good, the staffs are very nice, when I checked in, I got warmly greeting. The room is clean, but the refirg is poor, and was started every 5 minutes, I was annoyed by the noisy, so I have to turn off...More

    Review collected in partnership with Extended Stay
    Thank Andersanfan J
    Response from 00esa, Manager at Extended Stay America - Knoxville - West HillsResponded 1 week ago

    Thank you for being a guest at our hotel. We are pleased to know you were comfortable here and were impressed with the service provided by our staff. However, we are sorry for the issues you had in your room. We have shared your concern...More

    Hotel's Favourite
    Reviewed 25 October 2017 via mobile

    Nice area with plenty of restaurants and easy access to the highway. The front desk clerk Alex was extremely nice and helpful. Our room was way better than expected. We got the king suite and it was HUGE. Everything was extremely clean and in proper...More

    Thank Danyelle22
    Response from 00esa, Manager at Extended Stay America - Knoxville - West HillsResponded 26 October 2017

    Thank you so much for confirming to others that what a great choice Extended Stay America is! We are delighted to know your well-appointed room and our courteous associates helped make your stay a memorable one. We will be sure to share your compliments with...More

    Reviewed 3 weeks ago

    I am currently staying at the Extended Stay West, at 1700 Winston Road in Knoxville Tennessee. The staff is pleasant and do their best to accommodate the customers, and this is a "bare bones" outfit, to say the least. I am experiencing a nightmare as...More

    Thank Suzanne R
    Response from 00esa, Manager at Extended Stay America - Knoxville - West HillsResponded 2 weeks ago

    Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We will take the necessary actions to ensure these issues are properly addressed. Hotel Management

    Reviewed 8 October 2017

    Extremely clean very friendly. Bed was like sleeping on a cloud so comfortable. The room was so clean. Only thing i didn't care for was the shower the water pressure was extremely low but other than that wonder placeMore

    Review collected in partnership with Extended Stay
    Thank mariahwatson17
    Response from 00esa, Manager at Extended Stay America - Knoxville - West HillsResponded 8 October 2017

    Mariah, thank you for staying at Extended Stay America and for providing a great review. We are so happy to know you and your partner had an amazing stay and that our comfy bed provided you a good night’s sleep. I’ll be sure to share...More

    Reviewed 21 August 2017 via mobile

    My fiancé and I were traveling through the country and booked at this hotel for the night. We got there a little late and Alex was very helpful and kind in checking us in for our stay. There is no elevator so we had to...More

    Thank aleckdanielle
    Response from 00esa, General Manager at Extended Stay America - Knoxville - West HillsResponded 22 August 2017

    Thank you for being our guest. It’s nice to know that our associate Alex was attentive to your needs, but I once again apologize for the housekeeping issues you encountered while being here. I assure you we will be more diligent going forward. I encourage...More

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    About
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Self-Serve Laundry
    • Breakfast included
    • Business Centre with Internet Access
    • Laundry Service
    • Room amenities
    • Microwave
    • Things to do
    • Tennis Court
    Details
    • Price range
    • US$64 - US$79 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Suites
    • Number of rooms
    • 72
    • Reservation Options
    • TripAdvisor is proud to partner with Extended Stay, Priceline, Booking.com, Expedia, Hotels.com, TripOnline SA, getaroom.com, Orbitz, Cancelon, Hotwire and Travelocity so you can book your Extended Stay America - Knoxville - West Hills reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Tennessee >
    • Knoxville
    • Also Known As
    • Extended Stay Knoxville ,
    • Extended Stay America Knoxville ,
    • Knoxville Extended Stay
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    Traveller (20)
    Room & Suite (14)
    Dining (4)
    Pool & Beach (1)
    Hotel & Grounds (17)
    Bathroom (1)
    Nearby
    Sponsored by:
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    Nearby Attractions
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    Questions & Answers
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    Room Tips
    "ask for first floor. NO elevator."
    Read review
    "Lower floors as there is no elevator"
    Read review
    "This place should be renamed EXTENDED PAUSE. Because once you walk in, you will briefly pause and get out."
    Read review
    "Room 310 on the first floor was good"
    Read review
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