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    Embassy Suites by Hilton Knoxville West

    9621 Parkside Dr, Knoxville, TN 37922-2202
    +1 855-605-0319
    Hotel website
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    Lowest prices for your stay
    2017-10-292017-10-30
    1 room, 2 adults, 0 children
    Lock in the lowest price from our partners
    US$144
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    Traveller (87)
    Room & Suite (37)
    Dining (9)
    Country Inn & Suites By Carlson, Knoxville at Cedar Bluff
    647 reviews
    #11 of 87 hotels in Knoxville
     
    Hilton Garden Inn Knoxville West/Cedar Bluff
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    Best Western Plus Cedar Bluff Inn
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    Hampton Inn Knoxville-West At Cedar Bluff
    636 reviews
    #10 of 87 hotels in Knoxville
     
    Overview
    • Excellent75%
    • Very good17%
    • Average4%
    • Poor2%
    • Terrible2%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Kitchenette
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    3.5 Star Hotel
    All hotel details
    Offers from Embassy Suites by Hilton Knoxville West
    Special Offer: Double Points,Every Stay
    Hotel deals
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    Country Inn & Suites By Carlson, Knoxville at Cedar Bluff
    647 reviews
    #11 of 87 hotels in Knoxville
     
    Hilton Garden Inn Knoxville West/Cedar Bluff
    495 reviews
    #7 of 87 hotels in Knoxville
     
    Best Western Plus Cedar Bluff Inn
    699 reviews
    #5 of 87 hotels in Knoxville
     
    Hampton Inn Knoxville-West At Cedar Bluff
    636 reviews
    #10 of 87 hotels in Knoxville
     
    Rooms
    Oct 29Oct 30
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (898)
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    1 - 5 of 896 reviews

    Reviewed yesterday

    Dirty, poor customer service, disgusting food from the flying spoon and they still charged you full price. Save your money folks, go somewhere else. Can hear a lot of road noise. Don't upgrade to the premium package with drinks as the free vending machine will...More

    Review collected in partnership with Embassy Suites Hotels
    Thank shawno867
    Response from KanaHotelGroup, Manager at Embassy Suites by Hilton Knoxville WestResponded today

    We appreciate you sharing your experience with us; it is through such candid feedback that we’re able to improve our product and services. I wanted to let you know that my team and I have been working diligently to ensure our hotel offers guests a...More

    Hotel's Favourite
    Reviewed 2 September 2017

    We stayed in the Embassy Suites outside Knoxville so we could be close to Oak Ridge where our daughter and family were staying to attend the Master's National Rowing competition. This property was only about 20 minutes from the racing venue and where the team...More

    Thank balinesian
    Response from KanaHotelGroup, Manager at Embassy Suites by Hilton Knoxville WestResponded 4 September 2017

    We are glad you enjoyed staying here at the Embassy Suites by Hilton Knoxville West. Your good review is appreciated and we hope to host you again the next time you come to our area.

    Reviewed 5 days ago

    What a great experience! We were passing through Knoxville and decided to stay overnight. We didn’t have a prebooked room, but were greated and booked quickly! We originally thought we’d stay in Nashville the next night, after a wedding, but changed our mind and made...More

    Review collected in partnership with Embassy Suites Hotels
    Thank B3781DBerinf
    Response from KanaHotelGroup, Manager at Embassy Suites by Hilton Knoxville WestResponded today

    Please give our congratulations to the new couple. We are glad you enjoyed your stay here at the Embassy Suites by Hilton Knoxville West and decided to return. Thank you for such a nice review and we look forward to hosting you again the next...More

    Reviewed 5 days ago via mobile

    This is a newer property and well priced. To start with I will stay here again, but I hope the hotel management is reading this. YOUR HOTEL IS DIRTY!! I posted several photos of dirty film build up all over the hotel. The rooms are...More

    Thank Bill F
    Response from KanaHotelGroup, Manager at Embassy Suites by Hilton Knoxville WestResponded 4 days ago

    . Our main concern is for all our guests to experience an exceptional stay and I sincerely apologize if we were not able to deliver this for you. Our guests’ satisfaction is very important to us and we try hard to make sure all of...More

    Reviewed 5 days ago

    Not bad but when issue was expressed to management, they knew of the issue but neglected to take the appropriate actions. The AC unit was not working properly and the management team opted to wait until the next morning to address the issue. Not what...More

    Review collected in partnership with Embassy Suites Hotels
    Thank L9938SQjamest
    Response from KanaHotelGroup, Manager at Embassy Suites by Hilton Knoxville WestResponded 4 days ago

    I am very sorry we fell below your expectations this particular day. I have taken note of your valuable comments and will share these with our management team for the purpose of bringing improvements needed. We are glad the rest of your stay was so...More

    Country Inn & Suites By Carlson, Knoxville at Cedar Bluff
    647 reviews
    #11 of 87 hotels in Knoxville
     
    Hilton Garden Inn Knoxville West/Cedar Bluff
    495 reviews
    #7 of 87 hotels in Knoxville
     
    Best Western Plus Cedar Bluff Inn
    699 reviews
    #5 of 87 hotels in Knoxville
     
    Hampton Inn Knoxville-West At Cedar Bluff
    636 reviews
    #10 of 87 hotels in Knoxville
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Free Parking
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Breakfast included
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Dry Cleaning
    • Self-Serve Laundry
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Hot Tub
    • Fitness Centre with Gym / Workout Room
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$160 - US$290 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #4 Family Hotel in Knoxville
    • #9 Business Hotel in Knoxville
    • Room types
    • Suites ,
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 140
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Expedia, Travelocity, Priceline, Hotels.com, TripOnline SA, Hotwire, Cheap Tickets, Cancelon, HotelQuickly and getaroom.com so you can book your Embassy Suites by Hilton Knoxville West reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Tennessee >
    • Knoxville
    Add Photo Photos
    Traveller (87)
    Room & Suite (37)
    Dining (9)
    Pool & Beach (2)
    Hotel & Grounds (64)
    Business Centre & Event Rooms (7)
    Bathroom (4)
    Family and Play Areas (2)
    Nearby
    Sponsored by:
    Best Western Plus Cedar Bluff Inn
    699 reviews
    .54 km away
     
    Hilton Garden Inn Knoxville West/Cedar Bluff
    495 reviews
    1.13 km away
     
    Country Inn & Suites By Carlson, Knoxville at Cedar Bluff
    647 reviews
    1.75 km away
     
    Hampton Inn Knoxville-West At Cedar Bluff
    636 reviews
    1.91 km away
     
    Nearby Restaurants
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    362 reviews
    1.00 km away
    The Chop House
    171 reviews
    .87 km away
    Carrabba's Italian Grill
    206 reviews
    1.18 km away
    Sami's Cafe
    58 reviews
    .85 km away
    Nearby Attractions
    Breakout Games - Knoxville
    528 reviews
    1.50 km away
    Carmike Movies 7 (Windsor Square)
    7 reviews
    .62 km away
    Dead Horse Lake Golf Course
    5 reviews
    .56 km away
    Side Splitters
    5 reviews
    1.11 km away
    Ask a question
    Questions & Answers
    michael e
    8 May 2017|
    Answer
    Response from TYSKW_GM | Property representative |
    We would be happy to help with this. Please email to derek.mcelroy @ hilton . com with your name, confirmation number, date of arrival and vehicle information, like make/model, license plate. Thank you for choosing the... More
    0
    Votes
    michael e
    8 May 2017|
    AnswerShow all 2 answers
    Response from Michael L | Reviewed this property |
    I would check with the hotel but if you are asking if it would be safe I would say yes
    0
    Votes
    Alex B
    8 July 2016|
    AnswerShow all 3 answers
    Response from TYSKW_GM | Property representative |
    All our rooms have Full sofa sleepers. We do not have any rollaway beds on property because of local fire codes. We are not allowed to have a rollaway bed and an open sofa sleeper in one room because it could block... More
    1
    Vote
    Room Tips
    "We liked the top floor away from the elevator ~ very quiet"
    Read review
    "Premium rooms on the, third floor include free snack items, water, and soft drinks. Room 321 has a view of..."
    Read review
    "Try to get a room away from the Interstate to reduce the noise."
    Read review
    "Be very specific when reserving your suite."
    Read review
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