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Hampton Inn Knoxville-West At Cedar Bluff

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Hampton Inn Knoxville-West At Cedar Bluff
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502 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn Knoxville-West At Cedar Bluff
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Showing 501: English reviews
Asheville
Reviewed 9 August 2016

Great stay! As always very clean, quiet, and welcoming staff. They have easy check in, lobby is beautiful. The bedding is the greatest, my favorite reason for staying with Hampton. The complimentary breakfast was well stocked and maintained.

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Helpful?
Thank RessieA
Lisa B, General Manager at Hampton Inn Knoxville-West At Cedar Bluff, responded to this review

Thank you for your awesome comments on TripAdvisor! We loved having you here! Sincerely, Lisa Benker, General Manager Hampton by Hilton - West Knoxville @ Cedar Bluff

Hendersonville, North Carolina
Reviewed 1 August 2016

I will diffidently be back to this hotel. The staff was super friendly and always smiling. Even went as far to buy snacks for our group of boys that were playing in a tournament. Rooms were clean. The outside of the hotel is great. The pool is clean and there is a nice fire pit and sitting area. The rates...

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Helpful?
1Thank baseballmommancp2016
Lisa B, General Manager at Hampton Inn Knoxville-West At Cedar Bluff, responded to this review

Thank you for you kind comments regarding our staff. They take pride in providing quality service. We look forward to seeing you again in the future... We love having you here! Sincerely, Lisa Benker, General Manager Hampton by Hilton - West Knoxville @ Cedar Bluff

Kerrville, Texas
Reviewed 31 July 2016

There was nothing really bad, nothing truly outstanding. The breakfast was on time, but consisted of the usual "Eggs ala Hampton" and rubbery sausage. The hotel is located conveniently to Interstate 40.

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Helpful?
Thank David G
Lisa B, Manager at Hampton Inn Knoxville-West At Cedar Bluff, responded to this review

Thank you for your response. We hope to be outstanding for you in the future. Sincerely, Lisa Benker, General Manager Hampton by Hilton - West Knoxville @ Cedar Bluff

Orlando, FL
Reviewed 31 July 2016

Think my problem was letting software choose my room when using mobile check-in. I ended up with a wheelchair room with a roll-in shower that I had to reach from the lobby via a long, empty hallway then take an elevator down one flight. Ground floor room far from main hotel building was a little scary for a woman traveling...

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Thank SS_Dan
Lisa B, General Manager at Hampton Inn Knoxville-West At Cedar Bluff, responded to this review

Thank you for staying with us. In the future, please give us a call, and we will make sure your room is in the area that you prefer. Sincerely, Lisa Benker, General Manager Hampton by Hilton - West Knoxville @ Cedar Bluff

Blairsville, Georgia
Reviewed 29 July 2016

Greeted as we came in and as we left! Breakfast was amazing! Room was clean and perfect! Hampton is by far my favorite hotel chain. I suggest it to anyone wanting a goodnight sleep and a perfect stay!

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Helpful?
Thank megan249143
Lisa B, General Manager at Hampton Inn Knoxville-West At Cedar Bluff, responded to this review

Thank you for sharing your awesome comments on TripAdvisor! We loved having you here, and look forward to seeing you again in the future. Sincerely, Lisa Benker, General Manager Hampton by Hilton - West Knoxville @ Cedar Bluff

Myrtle Beach, South Carolina
Reviewed 28 July 2016

We were in Knoxville for business. Fabulous customer service from beginning to end. From the moment we walked in the door until we left, every staff member we dealt with was nothing short of outstanding. Of particular note: Joel, Carter, and, especially, Ciara (now affectionally known as Clara - dot that "i" next time!!). The entire facility was clean, well...

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Helpful?
1Thank Bob L
Lisa B, General Manager at Hampton Inn Knoxville-West At Cedar Bluff, responded to this review

Thank you for your awesome comments regarding our employees, customer service, and clean hotel. We look forward to seeing you again in the future... We love having you here! Sincerely, Lisa Benker, General Manager Hampton by Hilton - West Knoxville @ Cedar Bluff

Oak Hill, United States
Reviewed 26 July 2016

I've never been disappointed with a Hampton Inn. You know what you're going to get before you arrive. The beds are the best. The breakfast is awesome and plentiful (and the cookies too). I wouldn't stay anywhere else. AAA+ always.

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Helpful?
1Thank James E
Lisa B, General Manager at Hampton Inn Knoxville-West At Cedar Bluff, responded to this review

We love being your "home away from home". Sincerely, Lisa Benker, General Manager Hampton by Hilton - West Knoxville @ Cedar Bluff

Reviewed 22 July 2016 via mobile

The hotel was very nice and accommodating. My husband and daughter were there for a softball tournament. They only had a king bed available but did give him a roll away. Good breakfast and friendly staff. The rates were very reasonable too! Thanks Hampton!

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1Thank Crystal L
Lisa B, Manager at Hampton Inn Knoxville-West At Cedar Bluff, responded to this review

Thank you for your kind comments. We look forward to seeing you, and your daughter, when you return for softball tournaments in the future! Sincerely, Lisa Benker, General Manager Hampton by Hilton - West Knoxville @ Cedar Bluff

Lincoln, Delaware
Reviewed 22 July 2016

I think this must be an older hotel and in need of some renovations or at least some updating. I always stay at Hampton's, but this lackluster hotel made me question my choice. The front desk staff were okay, but nothing to write home about. We had been on the road for 12 hours when we stopped and I was...

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Thank DSmithB12854
Lisa B, General Manager at Hampton Inn Knoxville-West At Cedar Bluff, responded to this review

I am so sorry that your stay was not what you expected. I assure you this is not typical service at our hotel, and I will discuss your comments with our staff. Sincerely, Lisa Benker, General Manager Hampton by Hilton - West Knoxville @ Cedar Bluff

Elyria
Reviewed 21 July 2016

Thee staff really went above and beyond. They were helpful and kind. We were staying there with our baseball team ( 14 year old boys ). They thanked us for having such nice well behaved boys. They also helped out in the washing of all the uniforms. That was the biggest help of all. All u can say is thank...

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Helpful?
2Thank P7907MQjennifere
Lisa B, General Manager at Hampton Inn Knoxville-West At Cedar Bluff, responded to this review

Thank you very much for complimenting our staff on TripAdvisor, We truly enjoy having well-behaved teams, and look forward to seeing you again in the future! Sincerely, Lisa Benker, General Manager Hampton by Hilton - West Knoxville @ Cedar Bluff

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Business Centre with Internet Access
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service

Additional Information about Hampton Inn Knoxville-West At Cedar Bluff

Address: 9128 Executive Park Dr, Knoxville, TN 37923-4508
Region: United States > Tennessee > Knoxville
Price Range: $129 - $199 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Knoxville-West At Cedar Bluff 2.5*
Number of rooms: 178
Reservation Options:
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Also Known As:
Hampton Inn Knoxville-West At Cedar Bluff Hotel Knoxville
Knoxville Hampton Inn
Hotel Style:
#8 Family Hotel in Knoxville
#10 Romantic Hotel in Knoxville
#13 Business Hotel in Knoxville
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn Knoxville-West At Cedar Bluff staff and other travellers.
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Questions? Get answers from Hampton Inn Knoxville-West At Cedar Bluff staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had a king study room. Like the extra space and fold out couch.”
 of 5 bubbles FBC30620, 13 Oct 2016 | Read review
“there are two different areas to the hotel. one is closer to the interstate, the other parallels the interstate.”
 of 5 bubbles 257shane, 10 Oct 2016 | Read review
“we like the higher floor away from the elevator for a quieter nights rest”
 of 5 bubbles VickiA156, 7 Oct 2016 | Read review
“Choose your own room on mobile check-in.”
 of 5 bubbles SS_Dan, 31 Jul 2016 | Read review
“There are rooms available away from I40. A/C unit was little noisy, but not much different from other hotels.”
 of 5 bubbles Nairam1, 2 Jul 2016 | Read review
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