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Hilton Knoxville

1,311 reviews
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Traveller (127)
Room & Suite (66)
Dining (12)
Overview
  • Excellent44%
  • Very good29%
  • Average16%
  • Poor7%
  • Terrible4%
Travellers talk about
“market square”(156 reviews)
“self park”(26 reviews)
Free Wifi
Parking
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
3.5 Star Hotel
All hotel details
Offers from Hilton Knoxville
Special Offer: Double Points, Every Stay
Hotel deals
Rooms
Mar. 4Mar. 5
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,311)Write a Review
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Traveller rating
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Show reviews that mention
All reviewsmarket squarethe executive loungeself parkvalet parkingwithin walking distanceconference centerroom servicenice hotelvalet serviceheart of downtownut campusgay streetneyland stadiumfront desk staffnice stayenjoyed my staybed was comfortable
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271 - 275 of 1,303 reviews
Reviewed 19 December 2016

We've stayed at the Hilton Downtown Knoxville, TN on a number of occasions. We've never been disappointed. The staff is great. Go for the Executive level if you like free breakfast and all day coffee, free water and soda and some snacks. We also like...More

Review collected in partnership with Hilton Hotels & Resorts
Thank John D
Response from Team_Guestservice, Manager at Hilton KnoxvilleResponded 6 January 2017

Dear John D, Thank you once again for choosing the Hilton Knoxville for your recent visit to the area. Our staff takes great pride in always exceeding our guests' expectations and that's what keeps returning guests like you coming back! We hope to see you...More

Reviewed 14 December 2016 via mobile

We stayed here while visiting UT. The hotel is very pretty. The staff was very nice. The concierge level was worth the price. It is open on weekends and served a nice breakfast and snacks. Great location to all of the great restaurants in Market...More

Thank Andisue14
Response from PJordanGM, General Manager at Hilton KnoxvilleResponded 19 December 2016

Dear Guest, Thank you for taking the time to tell us about your stay. Truly thankful that you chose our hotel and we hope to see you back again in the future. Sincerely, Paul Jordan General Manager

Reviewed 14 December 2016

This was our second stay at the Knoxville Hilton, and we were once again delighted with our room, the staff, the amenities, and breakfast. The hotel is located in downtown Knoxville, so there are many choices of things to do. Nothing disappointed!More

Review collected in partnership with Hilton Hotels & Resorts
Thank cwdurham
Response from PJordanGM, General Manager at Hilton KnoxvilleResponded 19 December 2016

Dear Guest, On behalf of the hotel I wanted to thank you for the great review you posted on our hotel. It is truly our desire to be a leader in the industry with our service and facilities. I hope that we have another opportunity...More

Reviewed 6 December 2016

I enjoyed my stay at the Hilton in Knoxville, TN. It is a beautiful city and the Hilton is a great place to stay - close to shopping, restaurants and entertainment. Check-in is fast! Check-out was easy with my receipt emailed to my office, and...More

Review collected in partnership with Hilton Hotels & Resorts
Thank 886gerrig
Response from PJordanGM, General Manager at Hilton KnoxvilleResponded 12 December 2016

Dear Guest, Thank you for telling us about your stay at the Hilton Knoxville Hotel. I am appreciative of the fact that you took the time to communicate your feelings with us. I will look forward to your next return to the area. Sincerely, Paul...More

Reviewed 28 November 2016

I booked this as a family trip for the Thanksgiving holiday. The staff was first rate all the way. Courteous, friendly, and helpful. The location of the hotel is convenient to everything in downtown Knoxville. The breakfast service was super!! Really had a great time.More

Review collected in partnership with Hilton Hotels & Resorts
Thank Robin H
Response from PJordanGM, General Manager at Hilton KnoxvilleResponded 1 December 2016

Dear Guest, Thank you for taking the time to tell us about your stay with us. I am so pleased that we were a part of your families holiday. Please think of us again on your next trip to the area. Sincerely, Paul Jordan General...More

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About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$137 - US$244 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in Knoxville
#18 Business Hotel in Knoxville
#19 Romantic Hotel in Knoxville
#26 Family Hotel in Knoxville
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$137 - US$244 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in Knoxville
#18 Business Hotel in Knoxville
#19 Romantic Hotel in Knoxville
#26 Family Hotel in Knoxville
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (127)
Room & Suite (66)
Dining (12)
Pool & Beach (2)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Jon Denise D
11 October 2017|
Answer
Response from Linda S | Reviewed this property |
? call them.
0
Votes
Jon Denise D
13 April 2017|
AnswerShow all 5 answers
Response from PEWhite | Reviewed this property |
Just say "downtown near the university - not the airport hotel..."
2
Votes
Dan T
6 April 2016|
AnswerShow all 3 answers
Response from NCSmokey | Reviewed this property |
The only rooms with the sleeper sofa are the ones with a king bed; otherwise there are two queens in the room
0
Votes
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12
Room Tips
"Elevators are pretty slow, so just FYI if you choose a high floor"
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"Go to another hotel"
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"high floor"
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"Higher floor to avoid road noise, game weekends price really spikes upwards"
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