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I'm a HUGE Marriott fan and have stayed at dozens around the world. ALWAYS great, easy and fairly priced.
However... This one is my most recent least favorite.
Room had carpet pulling up, sagging bed and boatload of spiders all over the inside of the...More
The room was really nice. Clean. Air conditioning worked great. The view out the window was spectacular as you are in downtown Knoxville. If you are attending an event at the Knoxville Civic Auditorium, you can't beat it because you just walk across a pedestrian...More
Response from Kimberly B, Front Office Manager at Knoxville MarriottResponded yesterday
Thank you for your review. I was very happy to hear you enjoyed your stay with us and the convenience of our location. I apologize the hours of the concierge lounge was not given when you made your reservation and for any inconvenience this caused....More
We spent last weekend at the Marriott in Knoxville. This was our first stay there. We found it to be charming ... but more charming were the employees. The entire staff at the front desk, afternoon, morning and evening, were very helpful with directions, etc....More
I’ve got to say, I stay in A LOT of Marriott branded hotels (74 nights last year and nearly 60 this year already), and this was definitely one of the worst experiences I have ever had. From the check in process, to the professionalism of...More
Response from Kimberly B, Front Office Manager at Knoxville MarriottResponded 3 weeks ago
Thank you for taking time to review your recent stay with us. As the Front Office Manager I was disappointed to hear about your experience with front desk. As we prioritize customer service, I sincerely apologize for my staff's conduct. I will address the issue...More
We spent one night while traveling. The lobby is very impressive. We stay loyal to the Marriott brand whenever possible and this property certainly was up to Marriott standards of a fresh, clean and comfortable room. Checked in with the mobile app and at the...More
US$160 - US$385 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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