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Crowne Plaza Knoxville

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500 Reviews from our TripAdvisor Community

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Showing 494: English reviews
New York City, New York
Reviewed yesterday NEWvia mobile

The hotel is in a perfect part of downtown easy walking to great Resturant's They were happy to accept our dog The staff were really great The room was clean big & quiet A very nice surprise in a smaller city I'd go back anytime

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Thank snnop
Chicago, Illinois
Reviewed 1 week ago via mobile

My wife, myself and our two small dogs were stopping the night in Knoxville and the Crowne was right up our alley! Not only were they pet friendly and very welcoming immediately while pulling up the ramp but they asked what they could do for us since we got in late. Very clean room, great views, and centrally located 1...

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Thank Nathan A
hotelstaff1234, Guest Relations Manager at Crowne Plaza Knoxville, responded to this review

Dear Nathan A, Thank you for taking the time to leave us your review of the Crowne Plaza Knoxville. We're delighted to read about your positive service and overall hotel experience with us. We look forward to welcoming you and your dogs back soon. Thank you, Guest Service

MAYSVILLE, KENTUCKY
Reviewed 1 week ago

My wife and I traveled about 250 miles to stay here for New Years Eve. We came a day early to explore the downtown area and see Market Square. Driving was easy - just off the interstate. Everyone of the employees we met were great. The bellman at the front door gave us a hint at what to expect with...

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Thank CAPARONIS
hotelstaff1234, Guest Relations Manager at Crowne Plaza Knoxville, responded to this review

Dear CAPARONIS, Thank you for your wonderful review of the Crowne Plaza Knoxville. We're delighted to hear about your great New Years experience with us and look forward to welcoming you back many more years to come. Happy 2017! Thank you, Guest Service

Reviewed 1 week ago

The perfect place to stay in every way! Gorgeous, first class hotel in the best location downtown Knoxville. From the moment we pulled into the front of the Crowne, we were greeted by the nicest Front Door man I've ever encountered! He graciously allowed us to pull over while I ran in to see if they even had availability. We...

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1Thank Patricia M
hotelstaff1234, Guest Relations Manager at Crowne Plaza Knoxville, responded to this review

Dear Patricia M, Thank you for your wonderful review of the Crowne Plaza Knoxville. We're delighted to hear how much you enjoyed our location, rooms and service and we hope to welcome you back on many more getaways in the future. Safe travels, Guest Service

Reviewed 2 weeks ago via mobile

The place was amazing, great rooms, great food, amazing staff, and they really respect and support soldiers.they're not far from anygreat restaurant or bar. Very quiet and private. Ill recommend it for everyone visiting the knoxville area

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Thank John P
hotelstaff1234, Guest Relations Manager at Crowne Plaza Knoxville, responded to this review

Dear John P, Thank you for your wonderful review of the Crowne Plaza Knoxville. We're delighted to hear about your positive stay with us and glad you were able to take advantage of our great downtown location. We hope to welcome you back soon! Safe travels, Guest Service

Fort Worth, Texas
Reviewed 2 weeks ago

I've stayed here multiple times for business and it is wonderful. Every room I've had has been clean and quiet. The gym facilities are pretty good for a hotel as well. The location is fantastic. It is very easy walking to the downtown area with plenty of restaurants. I wasn't very excited about the coffee offered in my room, but...

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Helpful?
Thank Ajacks00
hotelstaff1234, Guest Relations Manager at Crowne Plaza Knoxville, responded to this review

Dear Ajacks00, Thank you for your wonderful review of the Crowne Plaza Knoxville. We're so pleased to hear how much you enjoyed your overall stay with us including the amenities, rooms and location. We hope to welcome you back again soon! Safe travels, Guest Service

Clifton Park, New York
Reviewed 3 weeks ago

We stayed overnight in Knoxville while passing thru Tennessee on a car journey. Normally we would not have chosen a downtown hotel but the Crowne Plaza was just a short hop from the interstate and they accept dogs. The staff was notably friendly. We took advantage of the room service; the food was delivered within 20 minutes. Parking has a...

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Thank Brian M
hotelstaff1234, Guest Relations Manager at Crowne Plaza Knoxville, responded to this review

Dear Brian M, Thank you for your fantastic review of the Crowne Plaza Knoxville. We're so happy and your dog enjoyed our service, dining and location during your stay. We look forward to welcoming you back soon! Safe travels, Guest Service

Odessa, Florida
Reviewed 5 weeks ago

Very clean, housekeeping is very professional and sincere. Room Service was excellent - LOVE the spa lotions and sprays they leave on your pillow each night! Gym and pool were very clean and good also.

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Thank Amy H
hotelstaff1234, Guest Relations Manager at Crowne Plaza Knoxville, responded to this review

Dear Amy H, Thank you for taking the time to leave us your review of the Crowne Plaza Knoxville. We're delighted to hear that you enjoyed your overall stay, including the service, fitness center and amenities. We hope to welcome you back again soon. Thank you, Guest Service

Tallahassee, Florida
Reviewed 14 December 2016

Spent a week here on business travel and was pleased enough. Just a couple of tips . . . Ice machines are only on every other floor at the end of the hallway away from the elevators. If you have any mobility issues and want ice make sure you get a room on the right floor. There is a VERY...

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Thank IntoMySunsetYears
hotelstaff1234, Guest Relations Manager at Crowne Plaza Knoxville, responded to this review

Dear IntoMySunsetYears, Thank you for taking the time to leave us your review of the Crowne Plaza Knoxville. We appreciate all your feedback and glad you found the staff, location and accommodations to your liking. We hope to welcome you back on another business occasion soon. Thank you, Guest Service

Ontario, Canada
Reviewed 14 December 2016

stayed here for work. i liked that it was a couple of blocks away from the "main street" where all the bars and shops are at so you can enjoy some quiet time. onsite restaurant is always a plus and they served good food at shockingly reasonable rates. onsite parking was also convenient. the bathroom looks a bit newer than...

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Thank bazingga_08
hotelstaff1234, Guest Relations Manager at Crowne Plaza Knoxville, responded to this review

Dear bazingga_08, Thank you for your wonderful review of the Crowne Plaza Knoxville. We're delighted that you had an overall positive service, food and room experience with us. We hope to welcome you to Knoxville again soon. Thank you, Guest Service

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Crowne Plaza Knoxville, 20 minutes from McGhee Tyson Airport, is located in Downtown Knoxville. Walk to the Old City and Market Square to enjoy over 30 eateries, nightlife, shopping and outdoor concerts. The Crowne Plaza is convenient to the University of Tennessee, Neyland Stadium (UT Football), Thompson Boling Arena (Vols & Lady Vols Basketball), Civic Auditorium & Coliseum (Ice Bears Hockey), Knoxville Convention Center, Tennessee Theater, Knoxville Museum of Art, Worlds Fair Park, Volunteer Landing, The Star of Knoxville Riverboat, East Tennessee Historical Society, Blount Mansion, James White Fort and the Mabry-Hazen House. Each newly renovated guestroom includes free wireless high-speed internet access and a host of other amenities. Come experience our restaurant, Mahogany's, featuring breakfast, lunch and dinner. Order room service or visit the Library for Starbucks coffee or your favorite cocktail. Our 3000 sq ft Gym features state-of-the-art cardio and weight equipment and an indoor heated pool. Visit our uniquely appointed Gift Shop and 24-hour Business Center. The Crowne Plaza Knoxville has over 15,000 sq ft of meeting space, ranging from our Executive Boardroom to our Summit Ballroom, making us the perfect meeting place for large and small meetings. We look forward to serving you at the Crowne Plaza Knoxville. With our dedicated staff and exceptional service standards, we will exceed your expectations! ... more   less 

Additional Information about Crowne Plaza Knoxville

Address: 401 West Summit Hill Drive, Knoxville, TN 37902
Region: United States > Tennessee > Knoxville
Price Range: $164 - $275 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Knoxville 3.5*
Number of rooms: 197
Reservation Options:
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Also Known As:
Crowne Plaza Knoxville Hotel Knoxville
Knoxville Crowne Plaza
Hotel Style:
#8 Romantic Hotel in Knoxville
#21 Business Hotel in Knoxville
#24 Family Hotel in Knoxville
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Knoxville staff and other travellers.
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Questions? Get answers from Crowne Plaza Knoxville staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do the VIP floor! By the time you figure free drinks and breakfast, it pays for itself!”
 of 5 bubbles F3654UWpatriciam, 7 Jan 2017 | Read review
“Probably a bit quieter on the front side of the hotel”
 of 5 bubbles J267XCbrianm, 24 Dec 2016 | Read review
“High up rooms have nice views.”
 of 5 bubbles QQ1234, 16 Nov 2016 | Read review
“Back of hotel”
 of 5 bubbles mikee142, 16 Oct 2016 | Read review
“Upper floors have great views of downtown”
 of 5 bubbles BrendaGI12, 8 Oct 2016 | Read review
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