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Crowne Plaza Knoxville Downtown University

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Traveller (95)
Room & Suite (49)
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Overview
  • Excellent48%
  • Very good33%
  • Average10%
  • Poor4%
  • Terrible5%
Travellers talk about
“market square”(155 reviews)
“great location”(82 reviews)
“gay street”(19 reviews)
Free Wifi
Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Offers from Crowne Plaza Knoxville Downtown University
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Rooms
Apr. 29Apr. 30
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (579)
There are newer reviews for Crowne Plaza Knoxville Downtown University
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Show reviews that mention
All reviewsmarket squaregreat locationgay streetnice hotelroom serviceunderground parkingbreakfast buffetper daycovered parkingwithin walking distancethin wallsrestaurants and barsfitness centerwalk in showernight's sleepself parkingwould highly recommend this hotel
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21 - 25 of 574 reviews
Reviewed 26 October 2017

We had a wonderful stay in Knoxville because of the great staff at the Crown Plaza! It is a great location, close to the Market Square and many many restaurants and bars. We were welcomed by Kipsy (sorry for spelling) the bartender who was friendly...More

Thank LSor3
Response from hotelstaff1234, Guest Relations Manager at Crowne Plaza Knoxville Downtown UniversityResponded 30 October 2017

Thank you for you fantastic review of the Crowne Plaza Knoxville. We're delighted to hear about your recent stay with us and we will pass along your praises to the rest of the Crowne Plaza team. Thank you again and we wish you safe travels!...More

Reviewed 11 October 2017 via mobile

Wanda and Trania were 2 of the most friendliest and best workers I came into contact with sitting my trip. They went above and beyond in every way possible to insure we were week taken care of. They always had a smile and kind words...More

Thank Chase B
Response from hotelstaff1234, Guest Relations Manager at Crowne Plaza Knoxville Downtown UniversityResponded 12 October 2017

Dear Chase, Thank you for your fantastic feedback of the Crowne Plaza Knoxville. We're delighted to hear about your positive stay with us and hope to welcome you back on many more occasions. We will pass along your praises to the Crowne Plaza team. We...More

Reviewed 4 October 2017 via mobile

I've been to this location in Knoxville twice and I always leave completely satisfied. The rooms are always clean and the staff is so friendly and helpful. You can't beat this location. It's right across the street from Market Square; you literally step out the...More

Thank Kae C
Response from hotelstaff1234, Guest Relations Manager at Crowne Plaza Knoxville Downtown UniversityResponded 6 October 2017

Thank you for your wonderful review of the Crowne Plaza Knoxville. We're delighted to hear how much you enjoyed another stay with us, especially our location, rooms and service. Thank you again and we look forward to another visit soon! Safe travels, Guest Service

Reviewed 25 September 2017 via mobile

Recently spent a couple days at The Crown Plaza, what a pleasant surprise. Looks like it was recently renovated. Excellent staff top to bottom, always asking if we were happy with everything. Great location for market /theater /arts district. It's a little noisy (fire station...More

Thank tony s
Response from hotelstaff1234, Guest Relations Manager at Crowne Plaza Knoxville Downtown UniversityResponded 26 September 2017

Dear Tony S, We're so happy we could help provide you with a pleasant stay while in Knoxville. Thank you for your wonderful comments and we hope to welcome you to the Crowne Plaza Knoxville again soon. Safe travels, Guest Service

Reviewed 17 September 2017 via mobile

My 8 year old daughter and I evacuated here due to the hurricane. It was such a waste of $200. The hotel was nice and staff were very friendly but we got zero sleep! Apparently it was the same night of a football game so...More

Thank carolinafan05
Response from hotelstaff1234, Guest Relations Manager at Crowne Plaza Knoxville Downtown UniversityResponded 18 September 2017

We're so sorry to hear about your recent stay with us. Thank you for your review and we hope to have the opportunity to welcome you again soon.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$123 - US$283 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Romantic Hotel in Knoxville
#21 Business Hotel in Knoxville
#22 Family Hotel in Knoxville
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$123 - US$283 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Romantic Hotel in Knoxville
#21 Business Hotel in Knoxville
#22 Family Hotel in Knoxville
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (95)
Room & Suite (49)
Dining (10)
Pool & Beach (1)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Deb H
14 July 2017|
AnswerShow all 10 answers
Response from Expattraveler100 | Reviewed this property |
Yes definitely - parking in town is a real pain so leave your car at the hotel and walk - I hope you have a great time!
1
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Laurie V
12 April 2017|
AnswerShow all 2 answers
Response from billcieluch | Reviewed this property |
I do not think that there are smoking rooms, but the hotel does provide a smoking area for their guests, my wife is a smoker so I can tell you that they are located on the ground floor at the corners of the building and away... More
1
Vote
Room Tips
"The pool is on 2nd floor . which has the restaurant and conference rooms also."
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"We were on the 12th floor & they had coffee, juice, & fruits in the morning for breakfast &..."
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"Higher floors offer quieter rooms, as this is a downtown location and you will hear sirens. Bring a fan for..."
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"Room 1103 - single room with a view to Market Square."
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