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To start with we had reservations for 2 days checking in today. The check in process because it was with a company lodging card took forever. We went to our room and the odor before you even opened the door would knock you out. It...More
Nothing special here but it was reasonable and just a quick overnight stay so it fit the bill. The room seemed clean but we did find a snuff can on the window sill. The breakfast had enough selection to keep me from having to go...More
This hotel is not too clean. Creepy crawly people on the property. This area of metro Nashville is old and run down, not that great. I didn't book the place by choice otherwise I would have left upon arrival. Staff is nice but just "there"-...More
Response from Quality I, Front Office Manager at Quality Inn & SuitesResponded 1 week ago
I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future
Sheets were dirty. Requested remedy, staff was unable to get sheets changed because the housekeeping staff didn't speak English. Had to change rooms, available comparable room was smaller with smaller pull out bed. Floors in room and bathroom in both rooms did not appear to...More
Response from Quality I, General Manager at Quality Inn & SuitesResponded 21 April 2017
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites.
Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding housekeeping issues on your recent visit. I have shared...More
We stayed in room 217. Room was very dark, not enough lighting and the bathroom was even worse for putting on make-up. The sheets were like sandpaper. Dust from about the last six months on top of the picture, the remote control did not work...More
Response from Quality I, Front Office Manager at Quality Inn & SuitesResponded 26 January 2016
I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.
US$121 - US$175 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Accessible rooms ,
Number of rooms
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