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Citywest Hotel

Expedia.comUS$114*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Citywest Hotel
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1,966 Reviews from our TripAdvisor Community

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Showing 1,824: English reviews
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Liverpool, Pennsylvania
Reviewed yesterday NEWvia mobile

The grounds were spacious and our room was pleasant. Everyone who assisted us was helpful. Dinner at Lemongrass was great and breakfast was good. The gym facilities were excellent. We took the Luas into Dublin which was an easy trip. All together a nice stay. Room was at elevator & near kitchen so a little loud at times.

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Helpful?
Thank Kate T
Reviewed 2 days ago NEW

We were told to use this hotel (we usually stay in Dublin centre) as we were attending a conference at the same location, as it is nowhere near the centre of Dublin so decided to book it. We arrived at the hotel at 21:20 after travelling all afternoon, we were initially pleasantly surprised at the spacious and beautiful location and...

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Helpful?
Thank O4148DXml
CitywestHotel, Quality & Standards Manager at Citywest Hotel, responded to this review

Dear Guest, Thank you for taking the time to post your review. Guest feedback is vital in ensuring we provide consistent high standards here at the hotel. Please accept my apologies for the lack of customer care and assistance you received from our team when looking to dine on your night of arrival. Product knowledge is so important and I...

Munich, Germany
Reviewed 3 days ago NEW

The ambience is nice, we arrived with nice wheather and golf course if fantastic. Hotel is huge, when checking in you Need an indoor Navigation System, easy to get lost. Never saw such a messy Hotel. Rooms are large, but bathroom is of 200 years Age, when travelling for Business I do not Need 2 taps in my bath for...

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Helpful?
Thank Rainer S
CitywestHotel, Quality & Standards Manager at Citywest Hotel, responded to this review

Dear Rainer S, Thank you for your review. We appreciate you taking the time to share your experience. We were delighted to see that both sunshine and a nice ambience greeted you on arrival. We are currently looking at a "guest map" which will assist our guests and certainly make getting around a little easier. Our bedrooms are part of...

Durban, South Africa
Reviewed 5 days ago NEW

We stayed at the this hotel in March this year over St Patricks Day weekend, being my second visit to Dublin. It was not my first choice of hotel, as I would have preferred an option in the city centre, but as the prices of hotels over that weekend were just exhorbitant, I decided on Citywest. Firstly, I want to...

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Helpful?
Thank Yogeshn
CitywestHotel, Quality & Standards Manager at Citywest Hotel, responded to this review

Dear Yogeshn, Thank you for your review. It was such a pleasure to see your time spent here at the hotel was so enjoyable. Our dedicated team make every effort to provide a welcoming environment, even when busy! We hope you will continue to choose Citywest Hotel when visiting Dublin in the future. Warm Regards, Gemma Kavanagh, Quality & Standards

Reviewed 5 days ago NEWvia mobile

Very Different to the Hotel it used to be. Quite Clean staff were friendly. Wouldn't rate the food . Room miles away it felt from Reception. ATM not working. Very busy weekend so pretty noisy in the early hours. Pretty Average Joan O Neill

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Helpful?
Thank Joan O
CitywestHotel, Quality & Standards Manager at Citywest Hotel, responded to this review

Dear Joan, Thank you for your review. We appreciate the positive comments you made about both our team and the overall cleanliness of our hotel. We are sorry that you felt our food options did not meet your expectations. We can certainly add a request to any future bookings to allocate your room closer to reception and in a quiet...

Windsor, United Kingdom
Reviewed 1 week ago via mobile

Great 5 star hotel set in a lovely little town with a great plethora of health facilities and picturesque scenery. Luxury weekend get away was great. Staff were very friendly and also very informative

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Thank Paul G
Reviewed 1 week ago via mobile

Stayed for two days. Fairly large hotel and walking through narrow hallways was interesting. Room. Fairly spacious. Modern bathroom with sink with cold and hot water faucets. This means water mixing is in the sink. Food: restaurant is available for I believe for all three meals. I only had breakfast and dinner and that was great. Staff: very helpful and...

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Helpful?
Thank Dimuthu J
CitywestHotel, Quality & Standards Manager at Citywest Hotel, responded to this review

Dear Dimuthu J, Many thanks for your 5* review. Our helpful and friendly team play a huge part in ensuring our guests return to stay here at the hotel. We are so grateful for your feedback and hope you will choose Citywest Hotel when travelling to Dublin in the future. Warm Regards, Gemma Kavanagh, Quality & Standards

Reviewed 2 weeks ago via mobile

Visited here for the night for a work trip, the staff were lovely and the room was nice too. Comfortable bed and large bathroom. I would say that the radiator kept banging on the night and the toilet flushed was very loud which was a little annoying. The gym on site was great lots to do and choose from. The...

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Helpful?
Thank Kirsty3790
CitywestHotel, Quality & Standards Manager at Citywest Hotel, responded to this review

Dear Kirsty, What fantastic feedback! Thank you for posting your review. Our team love to create great guest experiences, from a good night’s sleep to facilities that can be enjoyed by all. I have noted both issues you mentioned and I will have them rectified immediately. We do hope you will stay again, please do not hesitate to contact a...

Reviewed 2 weeks ago via mobile

Hi. Very disappointed.. Asked for a Bombay Sapphire gin..got a very ordinary gin instead. Waitress should have told us and yes we did notice...Portions are tiny. Scallops 10 euros as a starter for 3, one was burnt.Smoked salmon 9 50 for half a slice not even bread was offered. Lamb was overcooked brown instead of pink were not even asked...

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Helpful?
1Thank JP I
CitywestHotel, Quality & Standards Manager at Citywest Hotel, responded to this review

Dear JP, We appreciate you taking the time to share your experience here at the hotel. We are sorry that, on this occasion, we fell below your expectations. Every effort is made to ensure our guests experiences are positive and it is disappointing to receive feedback such as your own. Product knowledge and good presentation is priority, I can assure...

State College, Pennsylvania
Reviewed 2 weeks ago

This is a nice hotel, but it is obviously a place where a lot of tour groups in buses stay. We got caught up in a big group of German tourists and were directed by hotel staff to go in the wrong direction. We were forced to wait for the only functioning elevator in that wing of the hotel (3...

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Helpful?
Thank Paul V
CitywestHotel, Quality & Standards Manager at Citywest Hotel, responded to this review

Dear Paul V, Thank you for your review. We appreciate you sharing your recent experience. We apologise that your check in experience was somewhat stressful. We do welcome many tour groups, however, our front desk team should have ensured your check in procedure was less confusing and for this we apologise. I have also noted your comments regarding your take...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Golf Course
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
Official Description (provided by the hotel)
Our superb location in South Dublin puts you in easy reach of everything from Dublin city centre and airport, each of which is a mere 25 minutes away, to the hills of Wicklow and the plains of Kildare. We even have a Luas light-rail stop on our doorstep, which will take you to the city centre in just 30 minutes. It's the perfect place for a relaxing city break and with Ireland's largest choice of conference space, it is the perfect place for your conference, meeting or special occasion. Whatever brings you here, you'll find everything you need on site - a leisure centre with 20 metre pool, jacuzzi, sauna and steam room and an 18 hole golf course designed by the late Christy O'Connor Junior. The newly renovated Woodlock Brasserie and Swift Bars are also available on site for all dining requirements as well as complimentary parking and free Wi-Fi. ... more   less 

Additional Information about Citywest Hotel

Address: Garters Lane on the N7, Saggart, Ireland
Region: Ireland > Province of Leinster > County Dublin > Saggart
Price Range: $145 - $229 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Citywest Hotel 4*
Number of rooms: 774
Reservation Options:
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Also Known As:
Citywest Hotel, Conference, Leisure & Golf Hotel Saggart
Citywest Hotel, Conference, Leisure And Golf Resort
Citywest Hotel Dublin
Citywest Resort Dublin
Citywest Hotel County Dublin/Saggart, Ireland
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Questions & Answers

Here's what travellers have asked, with answers from Citywest Hotel staff and other travellers.
22 questions
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7 months ago

See all questions (22)

Questions? Get answers from Citywest Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“golf course views”
O4148DXml, 24 May 2017 | Read review
“ask the reception where your room is and try to get a room Close to the entrance, otherwise you'll walk miles”
RainerS157, 23 May 2017 | Read review
“Be prepared to make allowances for noise and crowds. Ideal for events but not so much for a quiet get away.”
351cathya, 4 May 2017 | Read review
“Quieter floors, newer rooms.”
ShirleyAbbey, 3 May 2017 | Read review
“All the same.”
sheajoo, 2 May 2017 | Read review
5 of 5
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US$114* /night
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Prices are for 1 room, 2 adults
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