I had looked online and rooms looked to be up to date. We were going to a concert. I called to make sure they had my reservation. The woman i talked to was very rude. I asked her to just check and make sure my...More

Checkin- Betty at the front desk is rude and shouldn't be working in costumer service and kept away from the public. Before arriving to this location I called ahead (like I normally do) to see if my room was ready. She said she was too...More

Terrible terrible. Room smells of urine and not clean. Customer svc is a nightmare. Pulled in and police in middle of a drug bust. All knights inn hotels are just bad. Shady characters all around the parking lot. Find somewhere else and pay a little...More

We were tired and saw the sign next to hiway, pulled in and signed up for room. I should have asked to see room first, I was tired and just wanted rest. First of all we asked for non-smoking room, when we got into the...More

Unless you love horrible customer service, take your money elsewhere! Please heed my advice! I literally just checked in and the wretched woman at the front desk was as far from pleasant as a person could get... she had an attitude, was rude, slammed my...More