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Grand Jersey Hotel & Spa

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Grand Jersey Hotel & Spa
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1,480 Reviews from our TripAdvisor Community

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Showing 1,439: English reviews
West Byfleet, United Kingdom
Reviewed 1 week ago

Lovely hotel, wonderful room overlooking the park. The staff were very attentive and a good selection of food and wine. My friends went to the swimming pool and I thought I would like to spend some time in the relaxation room but was told that as I was not using the spa this would not be possible. I was very...

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Helpful?
1Thank Angela C
Elizabeth R, Manager at Grand Jersey Hotel & Spa, responded to this review

Dear Angela, Thank you for choosing Grand Jersey for your weekend away with the girls and for taking your time to share your feedback with us online. I am sorry for the disappointing aspects of your stay. Our relaxation room is limited in space and we would like to augment the room but currently we reserve the space for guests...

Tonbridge, United Kingdom
Reviewed 2 weeks ago

Just returned from a relaxing weekend break at this hotel. The staff were helpful and friendly. The rooms were clean and comfortable. Super food and views. Location, and spa both great. Fully recommended.

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1Thank Amanda M
Elizabeth R, Manager at Grand Jersey Hotel & Spa, responded to this review

Dear Amanda, Thank you for choosing Grand Jersey and for taking your time to share your feedback with us online. I am delighted to ready that you had a lovely, relaxing weekend with us. I have passed your feedback to our teams, thank you for your comments and recommendation! We look forward to welcoming you back to Jersey! Regards, Elizabeth,...

sussex
Reviewed 2 weeks ago

Had a 1 night stay had a lovely clean sea facing room only problem it was so hot in the room and the Air con is set 21deg and wont go any lower so had too have the windows open by 4 inches to let breeze in and then you get the road noise , Champagne bar was lovely food...

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Thank haddockSussex
Elizabeth R, Manager at Grand Jersey Hotel & Spa, responded to this review

Dear "haddockSussex", thank you for choosing to stay with us and for sharing your feedback online. We are investigating the solution to the limitation with the air conditioning system and I am sorry for the disturbance for not having this fixed during your stay. I have passed on your feedback to the Champagne Lounge, breakfast and Spa teams; thank you...

Nottingham, United Kingdom
Reviewed 2 weeks ago

Booked this lovely hotel for a short Weds-Sat break and was expecting great things. On arrival, check in was simple but the room we were allocated (room 104) as time went on turned out to be a bit of a dud!! The air conditioning wouldn't drop below 19 degrees (and when you suffer with heat at night, as ladies of...

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Thank DebTriff
Reviewed 3 weeks ago via mobile

I stayed in the Grand hotel as part of a business trip. The hotel is slightly further away from the main streets in St Helier bit still within walking distance and which is a good and bad thing My hotel room had all the facilities but was one of the smaller hotel rooms due to the room being part of...

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1Thank Steven S
Norwich, United Kingdom
Reviewed 3 weeks ago via mobile

This is a quality place ti stay.There was a big fruit bowl in my room - a lovely touch.Breakfast is buffet style.UT us something o look forward to every morning.You xan really fuel yourself for the day.There is an abundant choice.The rooms are so beautifully decorated.Beds are changed regularly.Toiletries are very nice.The ensuite is luxiourious.I loved staying here.It is such...

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1Thank suesb700
Pwllheli, Wales, United Kingdom
Reviewed 3 weeks ago via mobile

Went as part of Tennerfest. Was very nice and good value for money. Belly Pork was the nicest I've had in a long time. Would definately recommend to anyone in Jersey during the Tennerfest weeks. Just don't know how they can manage it for such a reasonable price!

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3Thank NWG104
Reviewed 4 weeks ago

I can't fault the hotel staff. Their level of service was exceptional. Had, and paid for, a room with a sea view onto the bay which was beautiful but what a pity to have a busy main road interrupt things. It wasn't too bad in respect of noise but was a factor. Room was lovely and the bed was extremely...

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2Thank Murph976
Liverpool, UK
Reviewed 4 weeks ago via mobile

My wife and I recently stayed at the Grand Jersey 17th - 22nd October. This is the 5th time we have been to Jersey and the 5th time we have stayed at this hotel. I can't really fault it. My wife suffers with mobility problems and for our trip we hired a scooter from shopmobility. This was there at the...

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2Thank Rested_and_Relaxed
Glasgow, United Kingdom
Reviewed 31 October 2016

The Location to town, sea front Rooms, excellent service, comfortable Public areas and keen pricing (good value) should qualify a 5* review, unfortunately, the Ensuite bathrooms are a major disappointment! Exc concierge & Front desk personnel. The bathrooms are V. Clean but sparse on 5* facilities. The bathroom has very limited space to put toiletries even for one perso, the...

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3Thank Yoshipup

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Beachfront
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Grand Jersey is the island’s stylish, sophisticated hotel and spa, presenting guests an exceptional experience. It offers the ultimate in comfort and glamour, through a blend of sophisticated restaurants, the exclusive, atmospheric Champagne Lounge and the luxurious, award winning Spa. Grand Jersey also features the innovative Park Suites – a dedicated business centre with private cinema, meeting rooms and flexible events spaces. Whether you’re visiting Jersey for a short break, summer holiday or business, you are assured of a wonderful stay. Grand Jersey is committed to the highest standards of service and excellence which is why the hotel is one of only two on the island to be awarded five stars. ... more   less 

Additional Information about Grand Jersey Hotel & Spa

Address: The Esplanade, St Helier JE2 3QA
Region: United Kingdom > Channel Islands > Jersey > St Helier
Price Range: $149 - $279 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Jersey Hotel & Spa 5*
Number of rooms: 123
Reservation Options:
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Also Known As:
Grand Jersey Hotel St. Helier
Grand Jersey St Helier
Grand Jersey Hotel & Spa St Helier
Hotel Style:
#2 On the Beach Hotel in St Helier
#3 Spa Hotel in St Helier
#5 Luxury Hotel in St Helier
#7 Business Hotel in St Helier
#11 Romantic Hotel in St Helier
#12 Family Hotel in St Helier
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Questions & Answers

Here's what travellers have asked, with answers from Grand Jersey Hotel & Spa staff and other travellers.
11 questions
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Questions? Get answers from Grand Jersey Hotel & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had a sea view room, which was very nice.”
 of 5 bubbles amandamU3166YD, 22 Nov 2016 | Read review
“AC can't be turned down below 19°C. Avoid Room 104, AC plant outside the window will keep you awake!”
 of 5 bubbles DebTriff, 20 Nov 2016 | Read review
“Front of house Sea view.”
 of 5 bubbles Yoshipup, 31 Oct 2016 | Read review
“Room with a view was lovely. Tide coming in and out. Lit up of an evening.”
 of 5 bubbles BevHowarth, 24 Oct 2016 | Read review
“go elsewhere”
 of 5 bubbles 65richard, 24 Oct 2016 | Read review
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