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Grand Jersey Hotel & Spa

CancelonUS$192*
View Deal
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$382*
US$192*
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US$198*
US$197*
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Grand Jersey Hotel & Spa
Grand Jersey Hotel & Spa
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1,591 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Jersey Hotel & Spa
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Showing 1,548: English reviews
Kilmarnock, United Kingdom
Reviewed 4 July 2015

If you are disabled or have mobility problems please be aware there are steep steps into this hotel. Only after contacting the management was I made aware that a mobile ramp could have been made available to me. I still maintain though a ramp should be available to everyone! There are steps too at the pool and the washbasin in...

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Helpful?
1Thank Sandra G
Reported, General Manager at Grand Jersey Hotel & Spa, responded to this review

Hi Thank you for your review. I am sorry that you encountered some problems with your visit. It is disappointing that you had to ask for the ramp to be provided and you are quite right you shouldn’t have to ask. We have revisited this and ensured that all the front office team have been correctly retrained. Regarding your other...

Reviewed 3 July 2015

Great welcome, great services from all staff, and breakfast they remembered my name and that I like two glasses of orange juice as I have been for swim, this detail has the wow factor for me. New breakfast option with smoothies which is great to see, Thanks team grand see you again soon

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Thank samastall
United Kingdom
Reviewed 1 July 2015

I stayed here on business for three nights. After a bit of a cock up with my room where I I had been chauffeured into a room with someone else's luggage, shoes and other personal items still in it much to the embarrassment of the staff member who tried to sort a new room for me as quickly as possible....

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1Thank bethzhang
Rotherham, United Kingdom
Reviewed 30 June 2015

Had a five day break at this hotel. The hotel is in a lovely location, overlooking the bay and Elizabeth Castle, close to restaurants and bars. The staff are very polite and attentive, and the facilities are great. We would recommend this hotel.

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2Thank PEW1957
Ashtead Surrey
Reviewed 30 June 2015

We spent four nights at the Grand and had a marvellous time . Bedrooms were first class and the service could not have been better. I would recommend a stay here. The front desk attention could not have been better and every detail was looked after.

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3Thank AudreyHAshteadSurrey
Derby, United Kingdom
Reviewed 30 June 2015 via mobile

This was our second stay at the grand hotel, and it did not disappoint. Great rooms and comfy beds. The spa was fab too. Close to all the main attractions in St Helier , parking was a handy addition too. very friendly & welcoming staff. Would recommend

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4Thank Ockbrookchick
Bromsgrove, United Kingdom
Reviewed 28 June 2015 via mobile

Can thoroughly recommend this hotel...! Located on the sea front with amazing views out over St.Aubin's Bay and Elizabeth Castle, it has an outside terrace bar and luxury spa. My husband and I booked a deluxe park view room rather than a sea view as did not want road noise; the room was stunning! It boasted an enormous very comfy...

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8Thank Ptl975
Reviewed 28 June 2015 via mobile

My friend &I have just had a weekend spa break here... everything was amazing, from th welcome to the service, the room to the restaurant and the spa is one of the best Ive visited. Will certainly come back here next time in Jersey.

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2Thank Vikki B
Castleford, United Kingdom
Reviewed 28 June 2015

My husband and I decided to visit Jersey for the first time as it was our silver wedding anniversary. The Grand Jersey staff were very polite courteous and couldn't do enough to make our stay more memorable. We did not eat in the hotel so cannot comment but the surrounding area has enough cafes and restaurants to fulfil all eating...

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3Thank Janette G
Bromsgrove, United Kingdom
Reviewed 27 June 2015

My wife and I had a splendid week in the Grand. The hotel has an excellent location on the seafront in St Aubin's Bay with a great view of Elizabeth Castle as you leave through the main entrance. The room was large, very well appointed and had tea/coffee making facilities, ironing board, hair dryer etc. The staff were very helpful,...

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4Thank Dave L

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Breakfast included
  • Breakfast Available
Official Description (provided by the hotel)
Grand Jersey is the island’s stylish, sophisticated hotel and spa, presenting guests an exceptional experience. It offers the ultimate in comfort and glamour, through a blend of sophisticated restaurants, the exclusive, atmospheric Champagne Lounge and the luxurious, award winning Spa. Grand Jersey also features the innovative Park Suites – a dedicated business centre with private cinema, meeting rooms and flexible events spaces. Whether you’re visiting Jersey for a short break, summer holiday or business, you are assured of a wonderful stay. Grand Jersey is committed to the highest standards of service and excellence which is why the hotel is one of only two on the island to be awarded five stars. ... more   less 

Additional Information about Grand Jersey Hotel & Spa

Address: The Esplanade, St Helier JE2 3QA
Region: United Kingdom > Channel Islands > Jersey > St Helier
Price Range: $232 - $414 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Jersey Hotel & Spa 5*
Number of rooms: 123
Reservation Options:
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Also Known As:
Grand Jersey Hotel St. Helier
Grand Jersey St Helier
Grand Jersey Hotel & Spa St Helier
Hotel Style:
#1 On the Beach Hotel in St Helier
#3 Spa Hotel in St Helier
#4 Luxury Hotel in St Helier
#7 Business Hotel in St Helier
#11 Romantic Hotel in St Helier
#12 Family Hotel in St Helier
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Questions & Answers

Here's what travellers have asked, with answers from Grand Jersey Hotel & Spa staff and other travellers.
14 questions
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Questions? Get answers from Grand Jersey Hotel & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Sea room preferrable”
PIGASIMU, 26 May 2017 | Read review
“Front of hotel faces main road which is busy. Ask for side facing park.”
johnxf581, 17 May 2017 | Read review
“It's got to be a sea view room but not on 3rd floor. Go for 1st or 2nd floor (better view)”
P7975CBlindap, 17 May 2017 | Read review
“Sea view to Elizabeth Castle NOT THE PARK”
BJan2014, 17 May 2017 | Read review
“Higher Floors have the best sea view”
chrislL7616BI, 3 May 2017 | Read review
5 of 5
Cancelon
US$192* /night
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Hotwire.comUS$198
TripAdvisorUS$197
AMOMAUS$382
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Prices are for 1 room, 2 adults
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