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Monterey Hotel

789 reviews
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Traveller (109)
Room & Suite (131)
Pool & Beach (48)
Overview
  • Excellent53%
  • Very good35%
  • Average10%
  • Poor1%
  • Terrible1%
Travellers talk about
“outdoor pool”(43 reviews)
“superior room”(36 reviews)
“millennium park”(8 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.0 Star Hotel
All hotel details
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Rooms
Mar. 11Mar. 12
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (789)Write a Review
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377
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Show reviews that mention
All reviewsoutdoor poolsuperior roommillennium parksteam roomtown centrerecommend this hotelsmall gymbar mealexcellent hotelhalf boardplenty of choicestar hoteleach eveningrestaurant staffthe hotel is cleanleisure facilitiescleaned daily
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201 - 205 of 671 reviews
Reviewed 31 December 2015

We had a 4 night stay here over Christmas travelling with Newmarket Holidays. Our room was very comfortable, the food was excellent and the staff were uniformly helpful and friendly. Breakfast was excellent with a good range of different food to sort all tastes. At...More

Thank Richard G
Response from ManagerJersey, Manager at Monterey HotelResponded 26 February 2016

Thank you for your wonderful comments. These are very much appreciated by my team at the hotel. We have been able to upgrade a number of elements of our hotel over the intervening period since your Christmas break, both with regard to infrastructure and decoration....More

Reviewed 28 December 2015

We booked a Christmas break package, chose from one of several hotels, had a bad crossing on the ferry but eventually arrived in time for dinner. The food was superb and the hotel was much better than I expected for a 3 star rating. Granted,...More

Thank Barbara C
Reviewed 28 December 2015

From start to finish this was a great relaxing and enjoyable experience. The personal greeting by the Manager as we checked in was very warm and genuine. The knowledge and attention to dietary requirements was unique and gratifying. The work rate of the staff considering...More

Thank PTnorthants
Reviewed 18 December 2015

We spent a very comfortable week at this hotel. Service could not have been better - nothing was too much trouble and the staff bent over backwards when I fell ill, even booking a GP appointment for me. It was surprisingly uncrowded. About half a...More

1  Thank Angela P
Reviewed 1 November 2015

Having read the reviews of this hotel on Tripadvisor, we were expecting an excellent short break at The Monterey, however, we were sadly disappointed. To start with the positives, Breakfast was superb and the restaurant staff extremely helpful and obliging. Always having our table ready,...More

Thank EmH111276
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet ( WiFi )
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Free Parking
Room Service
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$112 - US$189 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 On the Beach Hotel in St Helier
#8 Family Hotel in St Helier
#10 Romantic Hotel in St Helier
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$112 - US$189 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 On the Beach Hotel in St Helier
#8 Family Hotel in St Helier
#10 Romantic Hotel in St Helier
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (109)
Room & Suite (131)
Pool & Beach (48)
Dining (33)
Amenities (15)
Questions & Answers
Ask a question
606amelia
18 August 2017|
AnswerShow all 5 answers
Response from ManagerJersey | Property representative |
Good afternoon, We can assist with a reception however our sister hotel, the Best Western Royal in David Place has a licence for weddings and can arrange the whole event. Regards Reservations
0
Votes
Marilyn K
20 April 2017|
AnswerShow all 7 answers
Response from ManagerJersey | Property representative |
Hi Marilyn K As others say the no.15 bus departs from outside the arrivals hall and all buses cost £2 per person per journey. You could take two taxis that be around £15-£20 per taxi. Alternatively you could contact the... More
1
Vote
jo1950
16 December 2016|
AnswerShow all 4 answers
Response from ManagerJersey | Property representative |
Good morning, The programme is quite extensive, if you could email the hotel we can send you the Christmas leaflet. Kind regards
0
Votes
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Room Tips
"Ask for any room without noisy squeaky floorboards. Rooms themselves are first class"
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"Go for deluxe"
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"Main road corner rooms are noisy, quiet after 12. Noisy at 6am when jersey goes to work. Rear rooms would be..."
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"Standard double room was fine - with en-suite, large bed and all amenities to hand, and lifts to upper floors."
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