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See all 31 hotels in St Helier

Monterey Hotel

786 reviews
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Traveller (109)
Room & Suite (121)
Pool & Beach (44)
Overview
  • Excellent53%
  • Very good35%
  • Average10%
  • Poor1%
  • Terrible1%
Travellers talk about
“outdoor pool”(43 reviews)
“superior room”(36 reviews)
“mini gym”(11 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.0 Star Hotel
All hotel details
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Reviews (786)Write a Review
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376
221
60
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7
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All reviewsoutdoor poolsuperior roommini gymmillennium parksteam roomtown centrerecommend this hotelbar mealexcellent hotelplenty of choicehalf boardstar hoteleach eveningrestaurant staffthe hotel is cleanleisure facilitiescleaned daily
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271 - 275 of 669 reviews
Reviewed 19 June 2015

We recently stayed at the hotel as half board. The hotel is clean but old fashioned. Our bedroom was clean and large but there were not drinking glasses in it. The reason given by the hotel was "ealth and safety" although there was a kettle...More

1  Thank roget_11
Reviewed 19 June 2015

Just returned from a 10 day break at the Monterey Hotel in St. Helier on half board basis. Pleasantly surprised at the quality and facilities that a 3 star rated hotel provided, i.e. outdoor pool as well as an indoor heated pool with jacuzi and...More

Thank jollies123
Reviewed 17 June 2015

I have just completed a 2 night business trip on Jersey and stayed at the Monterey. This is my second stay. I had asked for a quiet room as I had some late evening meetings and needed to rest at odd points in the day....More

1  Thank Bodecia48
Response from ManagerJersey, Manager at Monterey HotelResponded 19 June 2015

Thank you for your kind review. We are delighted that you found our staff to be polite, helpful and friendly. This is our aim at the Monterey and your comments are very much appreciated by our team here at the hotel. Thank you also for...More

Reviewed 15 June 2015

This hotel is excellent we were so pleased with the lovely bedrooms, dining rooms, swimming pools and in general,mother feel of the place. The staff were so efficient and really helpful. We saw none of the robotic smiles but genuine welcoming pleasantness. In particular, one...More

1  Thank garry02
Reviewed 14 June 2015

just returned from this hotel stayed for seven nights,lovely stay staff very friendly and polite ,stayed on bed and breakfast which was good ,rooms lovely and clean but rather dated could do with upgrading

2  Thank lisha1320
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15354555657134
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet ( WiFi )
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Free Parking
Room Service
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$116 - US$187 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 On the Beach Hotel in St Helier
#8 Family Hotel in St Helier
#10 Romantic Hotel in St Helier
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$116 - US$187 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 On the Beach Hotel in St Helier
#8 Family Hotel in St Helier
#10 Romantic Hotel in St Helier
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (109)
Room & Suite (121)
Pool & Beach (44)
Dining (33)
Hotel & Grounds (91)
Bathroom (6)
Questions & Answers
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606amelia
18 August 2017|
AnswerShow all 5 answers
Response from ManagerJersey | Property representative |
Good afternoon, We can assist with a reception however our sister hotel, the Best Western Royal in David Place has a licence for weddings and can arrange the whole event. Regards Reservations
0
Votes
Marilyn K
20 April 2017|
AnswerShow all 7 answers
Response from ManagerJersey | Property representative |
Hi Marilyn K As others say the no.15 bus departs from outside the arrivals hall and all buses cost £2 per person per journey. You could take two taxis that be around £15-£20 per taxi. Alternatively you could contact the... More
1
Vote
jo1950
16 December 2016|
AnswerShow all 4 answers
Response from ManagerJersey | Property representative |
Good morning, The programme is quite extensive, if you could email the hotel we can send you the Christmas leaflet. Kind regards
0
Votes
Room Tips
"Ask for any room without noisy squeaky floorboards. Rooms themselves are first class"
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"Go for deluxe"
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"Main road corner rooms are noisy, quiet after 12. Noisy at 6am when jersey goes to work. Rear rooms would be..."
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"Standard double room was fine - with en-suite, large bed and all amenities to hand, and lifts to upper floors."
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