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Norfolk Lodge Hotel

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477 Reviews from our TripAdvisor Community

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There are newer reviews for Norfolk Lodge Hotel
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Showing 438: English reviews
Plymouth, England, United Kingdom
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 29 May 2014

My husband and l stayed here in May and had a wonderful holiday. The hotel was well centered for St Helier with a local bus route very near. Our room was lovely accept for a generator noise outside our window which hummed most of the time but didn't really affect our overall stay. Brillant shower, very powerful, very clean and... More 

Helpful?
1 Thank Angela B
luton
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 3 May 2014

Stayed there recently for the third time. Would never consider going elsewhere on the island. Staff are always very helpfull and dedicated to making your stay 100%. In my opinion this is as good as it gets I have no hesitation in saying this is a very good hotel. Note/ We have been to Jersey 8 times over some 18... More 

Helpful?
5 Thank denmarg
Kidderminster, United Kingdom
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 28 April 2014

This was a return to Norfolk Lodge after our first visit to Jersey in 2007. We had a lovely large family room in the annex this time which we found very comfortable. The main reason we returned to this hotel was the fantastic staff and friendly atmosphere on our previous visit and we were not disappointed! The current staff are... More 

Helpful?
3 Thank kiddynic
Harlow, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 April 2014

A party of 18 Ramblers stayed here for a week ending on Easter Saturday. The hotel was our base for days out walking on Jersey. The rooms were clean but a little dated but this was compensated for by the excellent staff. The majority were Eastern European, but they coped well with our sense of humour and colloquialisms and nothing... More 

Helpful?
1 Thank Linda L
London, United Kingdom
Level Contributor
20 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 22 April 2014 via mobile

Norfolk lodge We stayed in Norfolk Lodge for 3 nights over the Easter break. We originally booked a room in the annex but were put in a room in the main hotel - not a problem though I guess it was due to the busy period. The room was clean and basic. However, we were slightly disappointed that the rooms... More 

Helpful?
2 Thank jodiehagan101
ManagerJersey, Manager at Norfolk Lodge Hotel, responded to this review

We are delighted that you have had a nice stay at the Norfolk Lodge Hotel and that you felt the hotel was clean and that your breakfast was enjoyed. This is appreciated. Thank you. We are an AA three star hotel with an all day menu as well as a table d’hote evening menu in addition to the breakfast catering... More 

Coventry, United Kingdom
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 20 April 2014

Just returned from a stay at this hotel and I can`t praise it highly enough! Efficient check in, rooms adequate (clean but a little dated), staff are superb- all of them without exception. Mainly Polish waiters and waitresses - so polite and hard working. Food is amazing- 5* standard. Breakfast is buffet style- with loads of choice. Evening meal is... More 

Helpful?
1 Thank 91Firefly
Bath, United Kingdom
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 18 October 2013

Returned today from a 5 day break at Norfolk Lodge Hotel. Staff amazing, nothing too much trouble. Food excellent and waiting staff professional and efficient. Rooms clean with clean towels every day. Swimming pool warm and inviting. Would definitely recommend a stay at this hotel.

Helpful?
8 Thank KayJay248
ManagerJersey, Manager at Norfolk Lodge Hotel, responded to this review

Thank you for your wonderful review. The Norfolk Lodge is a 101 bedroom AA three star hotel with a silver Investor in People Award. We are a long established family business and occupy a large site with great car parking and a professionally maintained indoor pool complex. We are pleased you found that our team of staff were ‘amazing’. We... More 

warwickshire
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 8 October 2013

We stayed here as part of a coach tour for five days. The room itself was a little bit dated but very clean and was cleaned every day. Good facilities and good shower. The evening meal was lovely. A very good selection of food and of excellent quality, highly recommended. Breakfast had a very good selection. The staff at the... More 

Helpful?
7 Thank sazzy1983
ManagerJersey, Manager at Norfolk Lodge Hotel, responded to this review

Thank you for your review of our Norfolk Lodge Hotel. Your comments in respect of our staff are much appreciated. We are a traditional AA Three Star Hotel and offer a great range of facilities including large public lounges, entertainment and a professionally maintained indoor swimming complex. In addition, we provide an all day menu and an all day bar... More 

Swansea, United Kingdom
Level Contributor
35 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 4 October 2013 via mobile

I give this hotel 10/10 because I cannot fault it, from the accommodation, staff, food & cleanliness. On day 1 of our arrival till our last day the staff were always so very pleasant, & cudnt do enough to help us. It is a 3star hotel, but I would say its more a 4 star!! It is situated quite close... More 

Helpful?
8 Thank elanor52
Coventry, United Kingdom
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 3 October 2013

My wife and myself honeymooned in Jersey in 1967and decided we ought to go back fof our anniversay, I cannot speak for other rooms but ours was clean and tidy and I think recently refurbished as the bathroom was priisteen with an exellent shower one of the best ever The waiters and bar staff were mostly Polish very efficient and... More 

Helpful?
3 Thank Bob G

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Multilingual Staff
  • Airport Transportation
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Norfolk Lodge occupies a substantial landmark site in St Helier. It is one of Jersey's most established and successful hotels with substantial free on-site parking provision. Key strengths of the hotel include its superb indoor swimming pool complex and its large public areas that lend a quality feel to the hotel. The hotel boasts great freshly prepared catering, an all day menu and a comprehensive evening entertainment programme. All 101 bedrooms are well furnished and equipped. ... more   less 

Additional Information about Norfolk Lodge Hotel

Address: Rouge Bouillon, St Helier JE2 3ZB
Region: United Kingdom > Channel Islands > Jersey > St Helier
Price Range: $119 - $213 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Norfolk Lodge Hotel 3*
Number of rooms: 101
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Also Known As:
Norfolk Hotel St. Helier
Norfolk Lodge Hotel Jersey/St Helier
Hotel Style:
#5 On the Beach Hotel in St Helier
#15 Family Hotel in St Helier
#16 Romantic Hotel in St Helier
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Questions & Answers

Here's what travellers have asked, with answers from Norfolk Lodge Hotel staff and other travellers.
16 questions
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London, United Kingdom
Stevenage, United Kingdom
over a year ago

See all questions (16)

Questions? Get answers from Norfolk Lodge Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No scenic views from any room but the rooms were adequate size and very clean.”
 of 5 bubbles lindabadger14, 19 Oct 2016 | Read review
“High room facing west”
 of 5 bubbles JamesGeorge92, 11 Oct 2016 | Read review
“rooms facing main road are noisy due to high traffic volume in St Helier rush hour times”
 of 5 bubbles rainy89, 8 Oct 2016 | Read review
“all rooms seemed to be very good we were at the side of the hotel but was quite quiet considering we could see the road,”
 of 5 bubbles johntE8574XI, 29 Sep 2016 | Read review
“Room was on the ground floor and could hear the people above walking about early in the morning. Maybe because it is quite an old building?”
 of 5 bubbles nermal12, 29 Sep 2016 | Read review
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