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Bay Grand Hotel

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Bay Grand Hotel
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438 Reviews from our TripAdvisor Community

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Showing 438: English reviews
Birmingham, United Kingdom
Reviewed 15 November 2015

On arrival at the Bay Grand Hotel,we were greeted very pleasanty,given keys to room which was very large and welcoming all facilities were available very nice bathroom and the rooms and in fact the whole hotel was pleasantly warm all through our stay,the restaurant was very well organised and the food was hot and very nice,the lounges were nicely laid...

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Helpful?
Thank Mavis D
grandhotelexmouth, General Manager at Bay Grand Hotel, responded to this review

Thank you for your very positive review it is very good to read how much you enjoyed your stay here at the Grand in Exmouth, I will pass your comments on to the rest of the team, hope to see you again soon. Thank you Kenny

County Durham
Reviewed 11 November 2015

We have visited this hotel, as part of a 4-day coach trip with National Holidays, several times over the last 8 years or so. Our recent visit was the best so far. Our room seemed to have been renovated recently with matching furniture and soft furnishings. The breakfast and dinner were tasty and the quantities were sufficient. Based on our...

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Helpful?
Thank timrandall
grandhotelexmouth, General Manager at Bay Grand Hotel, responded to this review

Many thanks for your review. As a returning customer it is always good to hear that you think we are continually improving. Everybody tries their upmost to ensure that guests enjoy their breaks with us. Bedrooms are constantly undergoing refurbishment and I am pleased that you found the furnishings to your taste. I will pass on your comments to the...

Walsall, United Kingdom
Reviewed 10 November 2015

Staff were friendly and helpful, Rooms were kept clean,and tea, coffee, and towels changed every day, waitress service was very efficient and polite. Good variety of food on the menus. The hotel in places looked a bit tired. Would go there again

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Helpful?
Thank tmax81
grandhotelexmouth, General Manager at Bay Grand Hotel, responded to this review

Thank you for your review. I am really pleased to hear that you found our staff to be so pleasant. I see you enjoyed everything about your break with us and I hope we can welcome you back to Exmouth in the future. Kind Regards Kenny Sharp

Birmingham, United Kingdom
Reviewed 6 November 2015

Not for single travellers looking for a quiet relaxing time ! Entertainment on offer every evening - bingo, quiz and singer (?) Food average, but excellent service from waitresses with usually very little waiting time. Some rooms refurbished - I was lucky ! Room spotlessly clean, and plenty of room for clothes in a separate area. Bar area large and...

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Helpful?
Thank Rosie R
grandhotelexmouth, General Manager at Bay Grand Hotel, responded to this review

Lovely honest review. Thank you for taking the time to post your comments. I hope we will see you again in Exmouth or perhaps you will try one of our other hotels which are all in excellent locations and offer the same good value for money packages that we do. Kind Regards Kenny Sharp

Bradford, United Kingdom
Reviewed 6 November 2015 via mobile

Just come back from exmouth had 4 days with nat holidays . what a wonderful hotel, clean,pleasant, good food friendly staff . go on the trips if you go with nat holidays they are not to be missed, dawlish is a lovely place with the black swans , will definitely go back its the best hotel we've been in

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Helpful?
Thank jenny c
grandhotelexmouth, General Manager at Bay Grand Hotel, responded to this review

Thank you so much for your fantastic review and your kind words. We are so pleased you enjoyed your stay with us. We shall look forward to welcoming you back to the hotel sometime. Regards Kenny Sharp General Manager

London
Reviewed 29 October 2015

This hotel is geared up to receive all-inclusive coach parties who enjoy old-fashioned entertainment and bingo, and is perhaps less suited to those who want a quiet, relaxing break. Staying on a bed and breakfast basis, we had a comfortable bed (although of an ugly design, a so-called 'four poster' but with no hangings, just a tacky wooden frame that...

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Helpful?
Thank KlaraZ
grandhotelexmouth, General Manager at Bay Grand Hotel, responded to this review

Thank you for your review The room you are referring to is our Premier room which is the largest room in the hotel with a large bay window overlooking the sea, it is furnished to a very good standard. Our guests do enjoy the entertainment which at this time of year is provided on the three evenings at week ends....

Woodford, United Kingdom
Reviewed 27 October 2015

I paid nearly £400 for a three night B&B break at the Grand. The price included £42 for a sea view: fair enough. I paid £15 to reserve parking, only to be told on arrival that parking was 'on a first come, first served basis', i.e reserved parking is not honoured. True, we were offered a parking spot at another...

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4Thank Tim G
grandhotelexmouth, General Manager at Bay Grand Hotel, responded to this review

Thank you for your review. I was very alarmed to read your review, regarding the parking, we have 15 spaces here at the Grand, and 10 spaces at the Imperial Hotel which is part of our group, we work it on a first come first served basis, which was explained to you when you arrived at the hotel reception. You...

Isle of Portland, United Kingdom
Reviewed 22 October 2015

I was in a single room which I paid a supplement for. I was offered no assistance getting my luggage into the hotel or to my room which was up a flight of stairs. Then I had to park my car 5 minutes away and after a 2 hour drive and lugging my luggage around that wasn't welcomed. The bathroom...

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2Thank Janice S
grandhotelexmouth, General Manager at Bay Grand Hotel, responded to this review

Thank you for your review. If you had asked at reception any member of staff would have been willing to assist you with luggage or any other needs. We do inform people with mobility issues about the steps at the hotel and direct them to our Special Helpdesk who will gladly deal with any concerns regarding mobility they may have....

Newbury, United Kingdom
Reviewed 19 October 2015

We had three pleasant nights in the hotel in a superior room with great views over the bay. The room was clean and tidy but we were surprised that there was no shower in the bathroom. Breakfast was fine and pretty well everything you could have wanted was available. The evening meal we felt was not up to standard with...

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Helpful?
Thank Paul M
grandhotelexmouth, General Manager at Bay Grand Hotel, responded to this review

Thank you for your review. Sorry to hear the food was not to your liking. Glad that you enjoyed the room and our fantastic location. Regards Kenny Sharp General Manager

Northwich, United Kingdom
Reviewed 18 October 2015

We have been to many, many Bay hotels throughout the UK. Standards are definitely slipping and this has to be the worst one ever. We checked out a day earlier than planned due to the bad experience and man on reception couldn't have cared less. We assume staff are not paid much as waiters told us all looking for other...

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4Thank The_Two_Birties
grandhotelexmouth, General Manager at Bay Grand Hotel, responded to this review

Sorry to hear you were not happy during your stay with us. The majority of our waiting staff have been with us for over 2 years, as have most of our staff. We have a very low staff turnover. In response to your comments about bathroom decor and cleanliness. As of the 17th November we shall be having our sea...

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Official Description (provided by the hotel)
The Bay Grand Hotel enjoys a superb position on the seafront opposite Golden Sands Beach. The hotel benefits from fantastic views across the Exe Estuary towards Dawlish Warren. The Hotel is set in a Crescent of elegant houses - the first crescent of its kind to be built in Devon with every house facing the sea. Panoramic views across Lyme Bay and the estuary can be seen from all front facing rooms along with Drakes Bar, lounges and our relaxing gardens. The Regency entertainment suite and bar provide the perfect place to unwind. Exmouth is the gateway to the World Heritage Jurassic Coast stretching as far as Dorset and is renowned for its red cliffs and sand dunes. An ideal resort to explore the rest of Devon, it also boasts an old fashioned promenade and stunning Georgian architecture. ... more   less 

Additional Information about Bay Grand Hotel

Address: 5 Morton Crescent, Exmouth EX8 1BE, England
Region: United Kingdom > England > Devon > Exmouth
Price Range: $96 - $127 (Based on Average Rates for a Standard Room)
Number of rooms: 74
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Also Known As:
Bay Grand Hotel Exmouth, Devon, UK
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Questions & Answers

Here's what travellers have asked, with answers from Bay Grand Hotel staff and other travellers.
16 questions
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Melton Mowbray, United Kingdom
Gainsborough, United Kingdom
over a year ago
Aylesbury, United Kingdom

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Questions? Get answers from Bay Grand Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 51 sea view”
 of 5 bubbles 984peterf, 19 Mar 2017 | Read review
“Premium Room / Sea View Number 54.2nd Floor”
 of 5 bubbles R4047JKjamesm, 14 Mar 2017 | Read review
“We certainly found the seaview room was well worth the additional cost.”
 of 5 bubbles JP1Surrey, 14 Feb 2017 | Read review
“Our room didn't have a view but it didn't matter .”
 of 5 bubbles vivienbrindley, 6 Feb 2017 | Read review
“Choose a room with a sea view.”
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5 of 5