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The Heights Hotel

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The Heights Hotel
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568 Reviews from our TripAdvisor Community

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Showing 565: English reviews
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Hampshire
Reviewed 6 days ago NEW

As other say the staff are helpful, the hotel is very clean, the rooms are lovely and warm, the food is amazing and all you could want for breakfast, and group rates are good (but maybe not rack rates). Although my bedroom on the ground floor had a dull view over the car park which rose up outside it from...

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Helpful?
Thank jmt0815
SalesOffice382, Guest Relations at The Heights Hotel, responded to this review

Thank you for your comments, we appreciate your feedback. We are delighted that your stay was an enjoyable one and look forward to welcoming you back to The Heights soon.

Birmingham, United Kingdom
Reviewed 1 week ago NEW

Great view down to Chesil beach back to Weymouth. Amazing food - can recommend the Portland Crab and Portland Sundae. Wi-fi thoughout the hotel at no extra charge was a real bonus. Reasonable rates and ample parking. Only downside was brown wallpaper in bedroom which did darken it, however all modern bathrooms. Rooms may not offer a view but the...

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Thank Kevin W
SalesOffice382, Guest Relations at The Heights Hotel, responded to this review

Thank you for coming to stay with us, we value your feedback. We look forward to welcoming you back soon.

Warminster, England, United Kingdom
Reviewed 1 week ago

The staff are so helpful, the hotel is very clean, the rooms are lovely and warm, the food is amazing and all you could want for breakfast, it's location means the views are just fantastic, and it's only a few mins travel to some very nice places to visit so would act as a perfect stop over for a few...

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Helpful?
Thank Keith W
SalesOffice382, Guest Relations at The Heights Hotel, responded to this review

Thank you for your comments, we value your feedback. Please do come and stay with us again soon. We have some offers on which must not be missed! See you soon.

Frome
Reviewed 2 weeks ago via mobile

Let me just start this review by saying that we love Portland, we have spent days exploring this island but never stayed overnight before. From our point of view this hotel was lovely.. small double was what I booked and while the room was standard, the bed was huge and extremely comfortable. I made use of the gym in the...

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Helpful?
Thank Rob S
SalesOffice382, Guest Relations at The Heights Hotel, responded to this review

Thanks for staying at The Heights. We look forward to welcoming you again soon. Please do book and we'll be delighted to see you.

Reviewed 2 weeks ago

The standard rooms are just that, but you're not going to be spending much time in it, so I cannot fault the value that goes with the basics. It's clean, a fine size and with adequate amenities. BUT it's a brilliant base for exploring Portland, and has the best view in town from the bar/restaurant. Breakfast (usually included) is terrific...

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Helpful?
Thank Jamie F
SalesOffice382, Guest Relations at The Heights Hotel, responded to this review

Thank you for your comments, we are please to have met you. Please do come and stay with us again soon. We look forward to welcoming you.

Yeovil, United Kingdom
Reviewed 4 weeks ago

Ideal location with stunning views of portland and even weymouth! We were lucky with the weather and had a great time, bus stop just outside as we didnt feel like driving. Friendly staff, clean room and great value x

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Thank Lind573potr4
SalesOffice382, Guest Relations at The Heights Hotel, responded to this review

Thank you for your comments, we look forward to welcoming you again soon.

Reviewed 4 weeks ago via mobile

Having read other reviews, I really don't know what folks are expecting? We have stayed at The Heights many times. Clean, comfortable, incredible staff all make for a great stay. The breakfast is superb - a wide selection of fruit, cereals, full English, toast, pastries to name but a few options. Nothing is ever too much trouble. May I also...

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Helpful?
Thank Julie H
SalesOffice382, Guest Relations at The Heights Hotel, responded to this review

Thank you for your feedback, we appreciate your comments. We are very pleased that your recent stay with us was an enjoyable one. We do hope you'll continue to stay with us and look forward to hearing from you with a new booking in due course.

wolverhampton
Reviewed 4 weeks ago via mobile

Another visit to the heights, we visit 3 or 4 times a year, for our favourite view at breakfast of Portland Harbour,Chesil Beach and Lyme Bay. Truly a spectacular mix of man made and the natural world. We always receive a friendly welcome from the receptionist, the management, the restaurant staff, and the cleaners. The curve ball of a power...

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Helpful?
Thank keith h
SalesOffice382, Guest Relations at The Heights Hotel, responded to this review

Thank you for your kind comments, we appreciate your valued feedback. Whilst Portland did indeed experience a short power outage during your recent stay, we were pleased that you found our efficient response to this so effective. At The Heights, we pride ourselves on exceeding our guests' expectations, with this occasion being no exception. We are delighted to have been...

Reviewed 4 weeks ago via mobile

Brilliant stay at this lovely hotel. Staff very friendly and welcoming. Food amazing and spectacular views from the restaurant. Room was clean and spacious with a huge double bed. Will definitely be returning very soon.

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Thank Paula P
SalesOffice382, Guest Relations at The Heights Hotel, responded to this review

Thank you for your comments, we appreciate your feedback. We look forward to receiving your next booking real soon.

Reviewed 16 February 2017

Having only stayed at The Heights Hotel for just a night I did not manage to make use off all of the facilities of the hotel, however I believe that everything was up to scratch and there was so worries with anything at all. Staff constantly on hand to help and aid, whether that be at reception or in the...

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Helpful?
Thank Michael P
SalesOffice382, Guest Relations at The Heights Hotel, responded to this review

Thank you for comments, we appreciate your feedback. We are delighted that your recent stay with us was an enjoyable one. At The Heights, we strive to exceed our guests' expectations with your visit being no exception. Thanks again for staying with us and we do hope you'll book to do so again very soon.

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Amenities

Highlights
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Internet
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Heights Hotel Bar & Bistro
Heights Hotel Bar & Bistro
Cuisines: Bar, British, European, Pub
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Set on the summit of the Isle of Portland with panoramic sea and coastal views from our Bar, Bistro and Coffee shop over Chesil Beach, the World Heritage coast and the 2012 Olympic sailing venue of Portland Harbour and Lyme Bay. 5 miles from the seaside town of Weymouth. 66 en suite bedrooms with a choice of Classic or Deluxe. Family rooms and easy access rooms available. On-site Gym, meeting rooms and business services. Special interest breaks, birdwatching, flora & fauna etc. Ample free parking. ... more   less 

Additional Information about The Heights Hotel

Address: Yeates Road, DT5 2EN, England
Region: United Kingdom > England > Dorset > Isle of Portland
Price Range: $129 - $232 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Heights Hotel 3*
Number of rooms: 66
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Also Known As:
Heights Hotel Isle Of Portland
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Questions & Answers

Here's what travellers have asked, with answers from The Heights Hotel staff and other travellers.
4 questions
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Edinburgh
1 month ago
Salisbury, United Kingdom
8 months ago

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Questions? Get answers from The Heights Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not many rooms have a decent view, the restaurant and bar get this. Check web price before calling, I was quoted a higher price”
 of 5 bubbles simoncade, 30 Jan 2017 | Read review
“Seaview only, or have a view over the carpark as we did, yuck!”
 of 5 bubbles cinefilm62, 17 Jan 2017 | Read review
“Go elsewhere”
 of 5 bubbles emmah2511, 27 Nov 2016 | Read review
“Try and book a room with a view if you can.”
 of 5 bubbles K4220JGphilipc, 21 Nov 2016 | Read review
“In high season the courtyard rooms might be noisy. Mine was quiet, in Oct. Bed could have been firmer, tho it wasn't too bad.”
 of 5 bubbles dj171950, 18 Oct 2016 | Read review
5 of 5