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The Heights Hotel

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Traveller (210)
Room & Suite (36)
Dining (28)
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Overview
  • Excellent32%
  • Very good39%
  • Average19%
  • Poor7%
  • Terrible3%
Travellers talk about
“chesil beach”(115 reviews)
“deluxe room”(36 reviews)
“stunning views”(36 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast included
Non-Smoking Hotel
Restaurant
Room Service
Family Rooms
4 Star Hotel
All hotel details
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Reviews (684)
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Traveller rating
225
254
130
50
22
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LanguageEnglish
225
254
130
50
22
Show reviews that mention
All reviewschesil beachdeluxe roomstunning viewsportland harbourbuffet styleoutdoor poolno air conolympic ringsbar restaurantsandwichthe ground floorbottled waterdining roomhuge bedvisit portlandbreakfast was excellentfish and chips
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11 - 15 of 681 reviews
Reviewed 4 weeks ago via mobile

The location is great but everything could be better and and more customer friendly! The hotel has a great balcony with fantastic views but on the balcony they only have three tables and hard wooden benches , it would look so much better if the...More

1  Thank nickkeeley
Response from theheightsportland, Guest Relations at The Heights HotelResponded 4 weeks ago

Thanks for your comments, we appreciate your feedback. We're sorry that our outdoor seating was fully occupied during your visit. We also apologise that your chosen room wasn't as you'd hoped, but are glad that you allowed us the opportunity to offer an alternative. We...More

Reviewed 4 weeks ago

I took my Rotary Cub of Woking to this hotel for a Fellowship Weekend over 18/19/20th May 2018. The hotel is situated in a stunning location on the highest part of the Isle of Portland, looking out over the Chesil Beach and Weymouth Harbour/Bay. This...More

Thank Michael A
Response from theheightsportland, Guest Relations at The Heights HotelResponded 4 weeks ago

Thank you for your comments - we appreciate your feedback. It was our pleasure to accommodate you, and we certainly look forward to welcoming you back to the Heights Hotel again soon.

Reviewed 4 weeks ago via mobile

We stayed for one night with friends and it was fantastic. From the outside the building is not the nicest looking but the views from where it is situated are amazing. The staff are lovely (well, apart from the restaurant manager - zero sense of...More

Thank tabbytoes
Reviewed 5 weeks ago

Hotel fairly good EXCEPT the room TVs which have the volume pre-set way too low. I complained but it got nowhere what with Duty Manager and promise of Operations Manager. The hotel claim this is so adjoining rooms are not disturbed but the volume is...More

Thank HarryJaxon
Response from theheightsportland, Guest Relations at The Heights HotelResponded 4 weeks ago

Thank you for your feedback, we'd like to respond to your comments. We appreciate that guests do often enjoy retiring to enjoy their favourite programmes in their rooms. We also appreciate that some guests choose not to do this. For that reason, all of our...More

Reviewed May 17, 2018

We stayed here for one night only and overall were pleased. It was our anniversary and the staff went above and beyond to make it special from a balloon and card in our room , another card from the restaurant staff in the evening to...More

Thank suepen2015
Response from theheightsportland, Guest Relations at The Heights HotelResponded 4 weeks ago

Thank you for your comments, we appreciate your feedback. We certainly look forward to welcoming you back soon.

View more reviews
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Breakfast included
Hotel Amenities
Room Service
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Conference Facilities
Breakfast Available
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$103 - US$187 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$103 - US$187 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (210)
Room & Suite (36)
Dining (28)
Pool & Beach (6)
Questions & Answers
Ask a question
Sleepies
February 7, 2017|
Answer
Response from theheightsportland | Property representative |
Hello, Thank you for your email. We do not allow dogs into the Hotel.
0
Votes
ClaireEdinburgh
October 7, 2016|
AnswerShow all 4 answers
Response from theheightsportland | Property representative |
Hi, thanks for your enquiry. Unfortunately, due to the way the hotel was constructed, none of our rooms have any sea views. However, breath-taking views are only moments away in our Bistro, where you can see the Jurassic... More
1
Vote
Sadie N
July 16, 2016|
AnswerShow all 4 answers
Response from theheightsportland | Property representative |
No pool Sadie. However, great rooms at great rates and nearby pools available at local leisure centres. Thanks for the question.
0
Votes
Room Tips
"There are a few different type of the room, if you call to reservation they can help you to chose the best..."
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"None of the rooms have views"
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"Deluxe room is best, none have good views."
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"Go elsewhere!"
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