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Disappointed with the food in the restaurant the menu was not like the one on the web site, which was why we booked this hotel, The bar staff need trainning in how to pull a pint, The measures were short. The room needs either air...More
No one at check in desk on arrival, took 15 mins to be seen to as clerk was running around looking to see if they had a spare room for a walk in (You'd think that's what the computer was for).
Room and hotel decor...More
My reservation was based largely on the menu and pictures of food shown on the hotel website, how disappointed I was to find the website menus and one offered in the hotel bared no resemblance whatsoever.
Hotel decor is tired and the choice and quality...More
Myself and my family enjoyed a wonderful stay at this lovely hotel. Great food, we especially enjoyed the gorgeous fish dishes on the menu and the cosy atmosphere in the restaurant and connecting bar mainly because it had an open fire which was perfect after...More
Had a wonderful dinner at the Loch Ness Lodge- my daughter and I had grilled salmon and a loch ness light beer - which were amazing, my daughter had a grilled chicken dinner- had a bite of that and it was very flavorful, my husband...More
US$125 - US$161 (Based on Average Rates for a Standard Room)
Number of rooms
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why don't management respond to bad reviews? we had such a terrible stay in August and shared our disappointment. nothing!
23 October 2016|
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Response from LisaandYaniv | Reviewed this property |
I Just want to add that today, 8 months after this all happened, I received an apology from a lovely staff member, Irene, and the payment refunded. I thought this was a really nice gesture after so long.