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Bay Highland Hotel

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703 Reviews from our TripAdvisor Community

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Showing 696: English reviews
Broadstairs, United Kingdom
Reviewed 1 week ago via mobile

This was our second Christmas at this hotel with Shearings. We were there in 2015 and loved it. We were not disappointed this year. The only small issue this time was that our room was very cold when we first arrived. However the reception staff lost no time in providing us with a heater which resolved the problem quickly and...

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Helpful?
Thank Jan M
Alastair-Grantham, General Manager at Bay Highland Hotel, responded to this review

Great to hear you chose to spend a second Christmas with us and had great time in Strathpeffer. I'll pass on your lovely comments to Joanna and all staff. Hope you'll make it back for a third Christmas this year. Kind Regards Alastair.

Shotts, United Kingdom
Reviewed 2 weeks ago

Spent last Hogmanay 2015 / 2016. at the Highland Hotel , and booked up in March for 20016/2017 . Once again the staff gave us a very warm welcome ,and looked after everyone. Food , service and entertainment were excellent as was the company, some of whom we met from last year. OK some people were not amused that they...

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Helpful?
1Thank Lamont213
Alastair-Grantham, General Manager at Bay Highland Hotel, responded to this review

Thanks for a lovely review. It's always good so see so many returning faces coming back to celebrate Hogmanay with us again. I'm glad you enjoyed your stay and found the staff welcoming. Hope to see you again to see in 2018. Kind Regards Alastair. Alastair Grantham General Manager

Newcastle
Reviewed 2 weeks ago

My wife and I have just returned from a three night stay in the Highland Hotel, Strathpeffer with National Holidays. The hotel was very good value for cost of the New Year stay, the staff were friendly and professional. The food was very good. Our bedroom was recently refurbished and comfortable. The day trip to Inverness was ok but it...

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4Thank geordierover2012
Alastair-Grantham, General Manager at Bay Highland Hotel, responded to this review

Happy New Year ! Thanks for taking the time to review your New Year Break. It's great to hear you had such a good time. Your feedback is appreciated. Hope you'll be back to take in next New Year with us. Kind Regards Alastair. Alastair Grantham General Manager.

Reviewed 2 weeks ago via mobile

Had a nice 4 day 3 night break 30/12 till 2/1/17. Very helpful staff throughout. Good food and well stocked bar. We had twin room but beds small. Room was cold at times but a request for extra heating was sorted immediately. Had a very pleasant New Years Eve. Would go again. Lovely local walks.

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Helpful?
1Thank Ladyshore
Alastair-Grantham, General Manager at Bay Highland Hotel, responded to this review

Thanks for a lovely review. Glad you enjoyed taking Hogmanay in with us. All the best for 2017. Kind Regards Alastair.

wallasey
Reviewed 3 weeks ago

Having stayed at the Highland Hotel a few years ago, I was more than impressed with the improvements that have been made since then. The hotel was immaculate, the service just wonderful, and the food outstanding. For the cost of the holiday the experience was unbelievable. Thank you to everyone at the Highland for having made our 5-day break so...

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4Thank davepowell
Alastair-Grantham, General Manager at Bay Highland Hotel, responded to this review

Thanks for a great review. I'll pass on your kind comments to the Chefs and the rest of the staff. It's great to hear you had such an enjoyable stay. Have a great New Year ! Kind Regards Alastair. Alastair Grantham General Manager.

STOCKPORT CHESHIRE
Reviewed 3 weeks ago

Dec 12th 5 days with Shearings Coaches to the Bay Highland Hotel. It was a long coach trip , but well worth it. Hotel was fantastic. Staff very pleasant and could not do enough for you. Menu was excellent , Buffet Breakfast with as much as you could eat. Evening menu good choices and changed each night. Our room was...

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Helpful?
1Thank SNOWY51
Alastair-Grantham, General Manager at Bay Highland Hotel, responded to this review

Great to hear you had such a good holiday. Thanks for taking the time to leave a lovely review. Hope you'll join us again soon. Kind Regards Alastair. Alastair Grantham General Manager.

York, United Kingdom
Reviewed 4 weeks ago

11 and half hour journey with Shearings. Room was very good but too hot and very thin walls meant noise from adjoining rooms. The extractor fan came on every time you went in bathroom even without putting light on. Apart from the above it was very good. Bar staff were quick with supplying endless mixtures of drinks to use our...

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1Thank 18Angieh
Alastair-Grantham, General Manager at Bay Highland Hotel, responded to this review

Thanks for the review. I'm glad you enjoyed your holiday with us. Sorry about the extractor fan, they are on sensors rather than the light switch so they come on during the day as well. These can be overridden if you'd have let us know it was disturbing you. Great to hear all the staff did a great job and...

Telford, United Kingdom
Reviewed 4 weeks ago

from arriving at hotel after long journey everything about this hotel is fantastic .all the staff work very hard nothing to much trouble the food is first class also entertainment very good the rooms very nice and modern after refurb.been to a few bay hotels this in my opinion is the best I've stayed in thank you for a wonderful...

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Helpful?
Thank les b
Alastair-Grantham, General Manager at Bay Highland Hotel, responded to this review

And a merry Christmas and Happy New Year to you to ! Great to hear you had a lovely time. Thanks for the review, hope to see you again soon. Kind Regards Alastair.

York, United Kingdom
Reviewed 4 weeks ago

Been 6 times before it just gets better from feeder coach driver Monica to the girls at interchange Washington long drive up but well worth it alister manager excellent irita kristin and rest of staff all 10 out of 10 food great room spotless will be back

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1Thank 771jenwal
Alastair-Grantham, General Manager at Bay Highland Hotel, responded to this review

Greet to hear you had a such a good holiday. I'm pleased all the staff looked after you well. I'll pass on your kind comments. Thanks for the review and we'll hopefully see you again soon. Kind Regards Alastair.

Wallasey, United Kingdom
Reviewed 11 December 2016 via mobile

Went on a coach trip with Shearings with my wife for my birthday. Bit disappointed with our room on arrival the television didn't work and the shower ran hot and cold! I complained the next morning and when we got back from an excursion the tele was sorted but the shower wasn't. I went back to reception and the manager...

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Helpful?
1Thank gasbill1948
Alastair-Grantham, General Manager at Bay Highland Hotel, responded to this review

Thanks for a lovely review. Great to hear you had such a good time. Hope to see you again soon. Kind Regards Alastair.

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free Internet
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Public Wifi
Services
  • Dry Cleaning
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Peacefully set in its own grounds with lovely views over the colourful village square, this chateau style hotel’s traditional features have been carefully retained to strike just the right Highland note. A warm welcoming feeling comes as much from the friendly staff as from the fine wood panelled public rooms which have been carefully preserved. Strathpeffer itself is just steps away from the hotel and is renowned as an attractive Highland spa resort with fabulous Victorian architecture. Be sure to enjoy the scenic views of the village below from the open veranda. The massive peak of Ben Wyvis is the backdrop to this charming village. It’s a perfect base from which to explore Scotland’s dramatic Northern Highlands – mountainous countryside, sparkling streams, waterfalls and golden shores. ... more   less 

Additional Information about Bay Highland Hotel

Address: Strathpeffer IV14 9AN, Scotland
Region: United Kingdom > Scotland > Scottish Highlands > Ross and Cromarty > Strathpeffer
Price Range: $158 - $209 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Bay Highland Hotel 3*
Number of rooms: 131
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Also Known As:
Highland Hotel Strathpeffer
Bay Highland Hotel Strathpeffer, Scotland
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Questions & Answers

Here's what travellers have asked, with answers from Bay Highland Hotel staff and other travellers.
24 questions
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liverpool
over a year ago
melton mowbray
4 days ago
Durham
2 months ago
Greenock, United Kingdom

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Questions? Get answers from Bay Highland Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try for a room at the front , preferably on the 3 rd . floor ,looking over the village and down the valley”
 of 5 bubbles Lamont213, 3 Jan 2017 | Read review
“It's worth paying the little extra to get a room with a view over the village”
 of 5 bubbles davepowell, 23 Dec 2016 | Read review
“Ask for an updated room with a shower. The second floor seemed quite.”
 of 5 bubbles SNOWY51, 23 Dec 2016 | Read review
“higher floor best”
 of 5 bubbles lesb358, 18 Dec 2016 | Read review
“Best rooms top”
 of 5 bubbles 771jenwal, 16 Dec 2016 | Read review
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