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Traveller (92)
Room & Suite (46)
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Overview
  • Excellent18%
  • Very good37%
  • Average19%
  • Poor14%
  • Terrible12%
Travellers talk about
“david urquhart”(25 reviews)
“travel lodge”(21 reviews)
“swimming pool”(21 reviews)
Free Wifi
Free Parking
Pool
Non-Smoking Hotel
Restaurant
Bar/Lounge
Fitness centre
3 Star Hotel
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Rooms
May 6May 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (433)
There are newer reviews for Mackay's Hotel
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Traveller rating
78
150
81
56
53
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LanguageEnglish
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78
150
81
56
53
Show reviews that mention
All reviewsdavid urquharttravel lodgeswimming poolleisure facilitiessauna and steam roomeasy breaksmall gymrooms were spotlessbit datedentertainment every nightlong weekendboth nightsduty managerexcellent value for moneycoach driverpiping hotbar prices
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11 - 15 of 418 reviews
Reviewed 25 January 2018

This is a nice hotel but not as modernized as you might expect nowadays. The rooms were warm and very functional but not luxurious. The staff,however, were excellent and the meal at the restuarant, though not likely to knock snocks off, was fantastic value and...More

1  Thank Charlie_H_P
Response from Debbie S, General Manager at Mackay's HotelResponded 27 January 2018

Dear Charlie_H_P, Thank you for taking the time to review your stay, I am pleased to hear you found us great value for money and I hope we see you for next years Strathpuffer. Kind Regards Debbie Scott General Manager

Reviewed 24 January 2018 via mobile

Good weekend break with friends good food and entertainment also spa facilities if you want to use them. Hotel staff very helpful and friendly. Hotel also nice and clean. Good situation for touring Scotland.More

Thank granhelen
Response from Debbie S, General Manager at Mackay's HotelResponded 26 January 2018

Dear granhelen, Thank you for taking the time to review your stay, I am very pleased to hear you had a good weekend and found the staff helpful and friendly, I will ensure to pass on your comments. I hope we see you again in...More

Reviewed 5 January 2018

Stayed for a 3 night winter break. The room was nicely furnished with a good firm bed. The staff were very friendly and helpful. The food was not haute cuisine but was good honest fare and the helpings were satisfactory. The menu was limited to...More

Thank ardrossan
Response from Debbie S, General Manager at Mackay's HotelResponded 6 January 2018

Dear ardrossan, Thank you for taking the time to review your stay. I am very pleased to hear you found the staff helpful and friendly they will be delighted to hear that their hard work does not go unnoticed. I do hope we see you...More

Reviewed 30 December 2017

I have no real negatives, but perhaps a couple of suggestions for improvement. Overall this facility gives a lot - good staff, food, room, heating, bed, entertainment, location, leisure centre (even though some parts were not working during our stay - hot tub, steam room...More

Thank Bill M
Response from Debbie S, General Manager at Mackay's HotelResponded 31 December 2017

Dear Bill M, Thank you for taking the time to review your stay, I very pleased to hear that you would recommend the hotel to others as value for money. Unfortunately our Jacussi has been out of commission for some time now and it will...More

Reviewed 14 December 2017

Having been booked into another hotel that was unable to accommodate us due to unforseen circumstances we were re-booked inito MacKay's in Strathpeffer. We stayed for two comfortable nights in tidy and clean accommodation in the block they call the "Travel Lodge". Room furnishings were...More

1  Thank Compo-in-Caithness
Response from Debbie S, General Manager at Mackay's HotelResponded 20 December 2017

Dear Compo-in-Caithness, Thank you for taking the time to review your stay I am pleased to hear you found room in good condition and the beds comfortable. I am however sorry you found the food was not your liking, we get many great compliments regarding...More

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About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$78 - US$145 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$78 - US$145 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (92)
Room & Suite (46)
Dining (4)
Pool & Beach (2)
Questions & Answers
Ask a question
Eli D
15 September 2015|
AnswerShow all 5 answers
Response from Garve H | Property representative |
Children are allowed in entertainment lounge until 9pm. Regards, MacKays Hotel Management Team
0
Votes
AJ W
13 July 2015|
AnswerShow all 5 answers
Response from nurseypoo | Reviewed this property |
The travel lodge building at rear of main hotel has disabled access. Two beds in each room. Not sure about shower access though. Hope this helped?
1
Vote
NAILLIG
23 April 2015|
AnswerShow all 3 answers
Response from ThomsonForfar | Reviewed this property |
Yes you can
0
Votes
Room Tips
"told rooms better in extension newer build and best time to use pool between 5 pm and 6pm ."
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"Try another hotel although there is not much to chose from."
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"Phone hotel direct and be clear about what you want ,so you don't moan when you get there"
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"Our room was within the modern Travel Lodge block and I suggest this may be the best part of the hotel."
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