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All reviewsdavid urquharttravel lodgeswimming poolleisure facilitiessauna and steam roomeasy breaksmall gymrooms were spotlessbit datedentertainment every nightlong weekendboth nightsduty managerexcellent value for moneycoach driverpiping hotbar prices
This is a nice hotel but not as modernized as you might expect nowadays. The rooms were warm and very functional but not luxurious.
The staff,however, were excellent and the meal at the restuarant, though not likely to knock snocks off, was fantastic value and...More
1 Thank Charlie_H_P
Response from Debbie S, General Manager at Mackay's HotelResponded 27 January 2018
Thank you for taking the time to review your stay, I am pleased to hear you found us great value for money and I hope we see you for next years Strathpuffer.
Good weekend break with friends good food and entertainment also spa facilities if you want to use them. Hotel staff very helpful and friendly. Hotel also nice and clean. Good situation for touring Scotland.More
Response from Debbie S, General Manager at Mackay's HotelResponded 26 January 2018
Thank you for taking the time to review your stay, I am very pleased to hear you had a good weekend and found the staff helpful and friendly, I will ensure to pass on your comments. I hope we see you again in...More
Stayed for a 3 night winter break. The room was nicely furnished with a good firm bed. The staff were very friendly and helpful. The food was not haute cuisine but was good honest fare and the helpings were satisfactory. The menu was limited to...More
Response from Debbie S, General Manager at Mackay's HotelResponded 6 January 2018
Thank you for taking the time to review your stay.
I am very pleased to hear you found the staff helpful and friendly they will be delighted to hear that their hard work does not go unnoticed.
I do hope we see you...More
I have no real negatives, but perhaps a couple of suggestions for improvement. Overall this facility gives a lot - good staff, food, room, heating, bed, entertainment, location, leisure centre (even though some parts were not working during our stay - hot tub, steam room...More
Thank Bill M
Response from Debbie S, General Manager at Mackay's HotelResponded 31 December 2017
Dear Bill M,
Thank you for taking the time to review your stay, I very pleased to hear that you would recommend the hotel to others as value for money.
Unfortunately our Jacussi has been out of commission for some time now and it will...More
Having been booked into another hotel that was unable to accommodate us due to unforseen circumstances we were re-booked inito MacKay's in Strathpeffer. We stayed for two comfortable nights in tidy and clean accommodation in the block they call the "Travel Lodge".
Room furnishings were...More
1 Thank Compo-in-Caithness
Response from Debbie S, General Manager at Mackay's HotelResponded 20 December 2017
Thank you for taking the time to review your stay I am pleased to hear you found room in good condition and the beds comfortable. I am however sorry you found the food was not your liking, we get many great compliments regarding...More