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The Crown Inn

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13 Castle Street, Stornoway HS1 2BD Scotland
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (59)
Dining (14)
View from Room (9)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
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Updated 21-01-12 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 21-01-12 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#3 of 6 hotels in Stornoway
Location
Cleanliness
Service
Value
Travellers' Choice
The Crown Inn is a well located Inn with all the comfort and amenities you'd expect in a small Scottish hotel. We're just a short walk away from everything you need. You'll be well looked after by our happy team and guaranteed to leave happy and most certainly well fed after our fantastic Scottish breakfast. Whether your here for leisure or business we have what you need from great local information to a well equipped conference room.
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Property amenities
Free public parking nearby
Paid public parking nearby
Free High Speed Internet (WiFi)
Bar / lounge
Baggage storage
Newspaper
24-hour front desk
Laundry service
Street parking
Wifi
Restaurant
Breakfast available
Kids' meals
Wine / champagne
Non-smoking hotel
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Room features
Desk
Housekeeping
Wardrobe / wardrobe
Clothes rack
Coffee / tea maker
Electric kettle
Flatscreen TV
Bath / shower
Iron
Private bathrooms
Wake-up service / alarm clock
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL STYLE
Harbour View
Centrally Located
Languages Spoken
English
430Reviews4Q+A38Room tips
Traveller rating
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  • 12
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Popular mentions
Ian J wrote a review Yesterday
2 contributions
The hotel is located in the centre of Stornoway which is very handy. However, it also makes it very noisy as the road outside the hotel is very popular with boy racers and their noisy cars. The ear plugs in the bathroom are probably there for a very good reason. The hotel reception area is nice with restaurant, bar and residents lounge. However, covid restrictions means it is busy and booking the restaurant is essential as it also swems to be popular with locals. Service can be varied especially if you have to eat in the lounge bar as we has to one night. It was a full 10 minutes before anyone took our order and we got the feeling nobody was sure who should be serving us. Meals were good with generous portions. Bedrooms were small and, due to covid, not cleaned every day. Shower must be the smallest one I've ever been in. Lastly, it is strange that every shop is closed on a Sunday aa they strictly observe the sabbath but the pubs are open all day. There is a pub across the road from the hotel and it can be very noisy at closing time.
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Date of stay: June 2021Trip type: Travelled as a couple
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champagnegal wrote a review Jun. 11
9 contributions
We went to the Crown Inn after it was Mentioned by brother and sister in law as being good food. Brother in law and hubby had starters, Salmon and crab cakes for hubby and Macarancini for brother in law - both were good. For main course I had pizza, chicken fajitas for both men and a chicken salad for sister in law. All good so far. My pizza was so thin I could see through it. I could not cut through it with a normal knife and no steak/pizza knife was provided. It was also Luke warm. Both men enjoyed the fajitas - only 2 wraps were provided, and only 1 batch of cheese, salad, sour cream and I think salsa was provided, which wasn’t good at all. The salad was enjoyed however the dough sticks were gigantic and took up most of the bowl !. All in all, I don’t think it was a special meal but 3 stars is probably the most appropriate score as both men enjoyed their meal.
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Date of stay: May 2021Trip type: Travelled with family
Room Tip: Don’t order the pizza, if getting the fajitas ask for separate extras !
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carstont wrote a review Jun. 3
west Yorkshire44 contributions13 helpful votes
We had three nights in this hotel. The accommodation was adequate but nothing more. The room was quite small and did not represent value for money in my opinion. I would not stop here again when I return to this wonderful island. My daughter had a single room which was very compact.
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Date of stay: May 2021Trip type: Travelled with family
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ajdesq wrote a review Dec. 2020
Kent, England16 contributions6 helpful votes
After a friendly check in my stay got off to a bad start. The light in my room was faulty, the desk was too low to get my legs under to work, and the smell coming from the drains in the bathroom was unbearable. I went down to tell reception and Euan (duty manager?) totally turned the situation around. I was offered a better room, and it was explained that at exceptionally high tides (which it was) the drains in some rooms can sometimes smell - but it’s exceptional. Euan agreed the desks are too low so he set up a work station for me in a private lounge area. OUTSTANDING SERVICE! I ate both dinner and lunch the next day, vegan pizza one day, and spicy vegan burger the next. Both were excellent. ALL the staff were brilliant. The rooms were clean, beds super-comfortable, but the room furniture is looking a little tired. Room price is on the high side compared to mainland, but average for the islands. VERY dog-friendly, not just dog tolerant as a lot of places are. I felt very ‘at home’ here and would not hesitate to return.
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Date of stay: December 2020
Value
Service
Sleep Quality
Trip type: Travelled on business
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adrianbennett2 wrote a review Nov. 2020
Bristol, United Kingdom154 contributions105 helpful votes
We couldn’t fault this well run hotel. Location is excellent, right where you wanna be. The bedroom was quite small but was sufficient for our needs. Bathroom shower was great, plenty of hot water. Both rooms were extremely clean. We ate both nights in the restaurant which was good. Both food and drink menus have good choice. We would recommend the pizzas, we had them both nights we dined. Saving the best to last! We have to mention all the staff, they were really friendly and nothing was too much trouble. They were working their socks off but managed to keep smiling throughout. Thank you to the night porter for our early call! In a nutshell, great dog friendly hotel at an excellent price.
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Date of stay: November 2020Trip type: Travelled as a couple
1 Helpful vote
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PRICE RANGE
US$84 - US$159 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomScotlandThe HebridesOuter HebridesLewis and HarrisIsle of LewisStornoway
NUMBER OF ROOMS
16
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Frequently Asked Questions about The Crown Inn
Which popular attractions are close to The Crown Inn?
Nearby attractions include Museum nan Eilean (0.5 km), An Lanntair Gallery (0.2 km), and Lews Castle (0.4 km).
What are some of the property amenities at The Crown Inn?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at The Crown Inn?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Crown Inn?
Yes, free public parking nearby, paid public parking nearby, and street parking are available to guests.
What are some restaurants close to The Crown Inn?
Conveniently located restaurants include Harbour Kitchen, The Boatshed Restaurant, and Artizan.
Does The Crown Inn have any great views?
Yes, guests often enjoy the harbour view available here.