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Mercure Livingston

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Traveller (75)
Room & Suite (46)
Dining (5)
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Overview
  • Excellent18%
  • Very good37%
  • Average31%
  • Poor9%
  • Terrible5%
Travellers talk about
“swimming pool”(18 reviews)
“coach trip”(6 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
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Rooms
Jun. 3Jun. 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (595)
There are newer reviews for Mercure Livingston
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30
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104
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153
48
30
Show reviews that mention
All reviewsswimming poolnational holidayscoach tripmercure hotelscoach partiessmall gymcoffee machinebusiness tripa wee bitshort staybar pricesa ground floor roommain courseself servicepleasant staffstayed one nightwould stay again
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81 - 85 of 535 reviews
Reviewed April 17, 2017 via mobile

After reading some reviews I was a bit hesitate to arrive here but after contact from Nick the general manager he but any concerns at ease. We have just arrived home from our easter break we had only intended in staying 2 nights but ended...More

2  Thank leanne a
Response from Nick W, General Manager at Mercure LivingstonResponded April 18, 2017

Dear Guest, Thank you for taking the time to provide us with such a kind review. I am pleased to read that the team went that extra mile to ensure you enjoyed your stay. I will share your feedback with the team and we hope...More

Reviewed April 12, 2017 via mobile

Seriously. There are alarm pull cords by the beds and in the bathrooms. Both my coworker and I think it smells like an old folks home. The layout is exactly like an old folks home... the hotel is ok all in all but I am...More

2  Thank Sheldon D
Response from Nick W, General Manager at Mercure LivingstonResponded April 13, 2017

Dear Guest, Thank you for taking the time to tell us about your stay, I was very disappointed to hear that your experience did not meet your expectations. Please allow me to express my sincerest apologies. I will share your comments with our team. Kind...More

Reviewed April 8, 2017

Arrived reasonably late (11.00 p.m.) but no staff were at the desk, eventually served but not offered the normal welcome drink. I had to remake the bed as the bottom sheet did not cover the mattress, the carpet was filthy - both stains and loose...More

Review collected in partnership with Novotel Hotels
1  Thank Andrew W
Response from Nick W, General Manager at Mercure LivingstonResponded April 10, 2017

Dear Guest, I am very sorry to read that you did not enjoy your recent stay with us. I will address you comments with the housekeeping team as this is not the standard we pride ourselves on. Kind Regards Nick Williams

Reviewed April 3, 2017 via mobile

Friendly staff at check-in , an acceptable room rate , reasonable food and bar all made this an acceptable stay for a single night business trip. The overall look of the corridors and rooms is about 20 years out of vogue, boutique look it is...More

Thank Westymar
Response from Nick W, General Manager at Mercure LivingstonResponded April 5, 2017

Dear Guest, Thank you for your comments. We really appreciate you taking the time to write about your experience. We certainly hope to look forward to welcoming you on your next visit to Livingston. Kind Regards Nick Williams

Reviewed March 24, 2017 via mobile

This was ok. Food wasn't great and conference room was fine. Decor was fine. No extra facilities unless member. I wouldn't go back or stay here if I had any choice. It is in a good location for town centre though.

Thank Alichia P
Response from Nick W, General Manager at Mercure LivingstonResponded March 27, 2017

Dear Guest, Thank you for your valued feedback. I am sorry we did not meet your expectations and I will discuss your comments with my team. Kind Regards

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About
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Bar/Lounge
Pool
Spa
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Spa
Heated pool
Indoor pool
Details
Price range
US$73 - US$206 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$73 - US$206 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (75)
Room & Suite (46)
Dining (5)
Business Centre & Event Rooms (3)
Questions & Answers
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adsimpson16
April 23, 2017|
AnswerShow all 2 answers
Response from Jennifer K | Reviewed this property |
I've not used the gym. The hotel ivory very dated I wouldn't think the would have renewed anything for a good 15 - 20 years. But good luck with It! I would never go back to this hotel again it was a shambles for beginning... More
0
Votes
tonyshane
January 6, 2017|
Answer
Response from Nick W | Property representative |
Dear tonyshane, Sorry there is no entertainment hosted by the hotel on the 18th February. There are clubs and bars nearby and the team can help with details once here. Many thanks, Mercure Livingston
0
Votes
lynn t
September 12, 2016|
AnswerShow all 4 answers
Response from John A | Reviewed this property |
Hi, I believe there may be opening hours for the pool, although as there are no lifeguards present- it may also be self policing? Regarding agendas for hols coaches etc, I cannot comment. My wife & I made our own agenda by... More
1
Vote
Room Tips
"Best way to stay here and travel 10 miles by car to park and ride if you want to visit Edinburgh.."
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"Our room looked onto a courtyard which was ok for other rooms I have no idea"
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"The hotel has only two floors."
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"Ground floor rooms are more accessible as no lift."
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