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Been here a couple of times when staying at the lodge. Always a group of at least 8 of us. The staff are friendly enough but the service is mega slow. The bar was not stocked very well at all.. ran out of white wine!!!...More
Booked this place because there was not much choice left that day.
On arrival we found a sign at the reception to ask the bar, after waiting there for quite a while we finnally got attention from the gentleman behind the bar. It appeared that...More
The hotel has a couple of well decorated rooms which they have showcased and photographed, do not expect to get one.
Our room was quite poor, bordering on dirty and electrically dangerous we had a smashed wall socket and light switches behind the pillows that...More
Booked for an evening meal as visiting Braemar. Ordered our meal but when we tried to order drinks with our meal the waitress got stressed and left without an explanation. Pasta starter was cold and soggy. Smoked salmon starter looked as if it had been...More
Perhaps they simply complain for the sake of complaining when the real situation is so very different. Ok this is not a five star but the staff value their guests and deliver a high level of customer service, indeed met friends there who were repeat...More