My husband and I went for a break around the north west of Scotland and this was the second place we stayed. The hotel itself has the most incredible exterior and the setting on loch awe is second to none. However the boathouse where we stayed was not as expected, and design wise is totally at odds with the aesthetic of the actual hotel. Instead of feeling like a special couples house, it felt like a bit of an afterthought. Oddly they provided hair conditioner but no shampoo or hand soap. It needed a clean and redesign. The hotel service (dinner etc) was only OK. All in all you’re paying for the setting.
You won't go hungry at Ardanaiseig! The food was absolutely delicious, but we had some issues with the service. We were not told in advance that we needed to book activities (the website only indicates that 1 of the activities needed to be booked in advance), which we learned when we arrived (we were told as if it was obvious). At that point, I would have expected that the staff might have helped us inquire about whether it would be possible to book something (setting no expectations that it would be possible); however, the staff didn't do this which I thought was bizarre (never hurts to ask, right?!). What we were able to reserve were two bikes; however, when we went to ride the bikes, 3 of the 4 bikes were completely missing brakes (e.g., brake handle had fallen off the bike, brake pads missing, etc.), so we had to change our plan for the entire day last minute. When we notified the staff about this, their response was that a "family of four used the bikes yesterday." Again, I thought this was a strange response given that the bikes clearly had no brakes (and perhaps the family had broken them or didn't find themselves needing brakes?). Overall, it was a bizarre experience given the reputation of the hotel. I do want to mention that we had a phenomenal bartender, Chris, for evening cocktails. Evening drinks were definitely a highlight of our stay as a result!…
Couldn't have loved this hotel more. While I understand some of the less favourable reviews, if you are looking for the ultimate away-from-it-all loch experience then this is it. Absolutely stunning grounds and surroundings, beautiful sitting room with a large chess board and a piano that guests can play. The staff also were wonderful.
We stayed here on the last night of our honeymoon trip around Scotland and we certainly saved the best night until last. The location is breathtaking with fantastic woods to explore and a beautiful view of Loch Awe but what made our trip so memorable was the staff. Everyone went above and beyond to make us feel special. Thank you to everyone there for such an amazing night, we were just disappointed to be leaving. We will be back as soon as we can!
Just a one night stay couple with two young adult offspring. We had stayed years before and loved the setting though hotel was a bit shabby and rundown. It is now transformed! Beautifully decorated with lots of attention to detail. Delicious imaginative food served with friendliness. Staff were helpful. Location and views outstanding. Can recommend highly +++