We stayed whilst walking the WHW but this was a return visit with friends/family and our much loved pets. Absolutely beautiful location, where the deers come down off the hills. The staff were very friendly and made us and the dogs feel very welcome. Food was amazing, cabin was clean and comfortable. Lots of walks and trails to explore in and around the area.
Comfortable bed, clean linen & towels and best of all a super friendly and helpful welcome from the manager, and also everyone else we met from the bar and reception team. This hotel could have done with a refurb about three refurbs ago - it was like being transported back in time to the early 1990s which was pleasingly immersive - but as a West Highland Way stop it fulfilled all requirements and the price was reasonable. The view along Glencoe from the bar is fabulous and an excellent distraction from the dubious choice of paint colour on the ceiling. I would recommend this to walkers - there is even a drying room for your soggy boots - and the staff more than made up for the decor.
I can't fault this hotel. It's right next to the start of the West Highland Way path for the final stage from Kinlochleven to Fort William. My room was warm, cozy and comfortable with a bath tub. It had everything I needed. The decor is outdated but that didn't put me off. They had a special offer when I booked and I got a voucher for £10 off my dinner. The food was good - just standard pub food - and the service was good. I enjoyed my 1 night stay here as a WHW walker.
Unlike some of the other recent reviewers, we had a pleasant stay in the hotel and a nice meal in the bar. Tasty food served quickly. Service was very efficient and friendly. The room was comfortable, with a good shower above tge bath, although the bathroom could do with an update/refresh. It was overall good value. A perfect stop for walkers doing the WHW. Nice cooked breakfast too.
This was a cheery property, with a back deck off the restaurant, facing the beautiful loch and mountains. Rooms were quite nice, well decorated, spacious and comfortable with white bed covering, accented with a purple throw, purple carpet, and purple drapes. Real wood furniture. A good-sized bathtub was in the bathroom. There was a view of the loch out of the bedroom window if you lean out the window and look to the right. It is near the start of trail to Ft William (last leg of West Highland Way trail). Chirping birds pleasantly sang in morning. Beware of midges at night, and pull down screen on bedroom window if it is open.
We had a fantastic overnight stay here last week. The views are absolutely stunning! Lovely hotel in the middle of beautiful scenery. The bar looks views are outstanding we didn’t want to leave there! But we walked 10 mins from the hotel to the grey mares waterfall which was also beautiful! Had a lovely dinner and there was an Abba tribute on that night which was a fantastic bonus. Staff were all so lovely and couldn’t do enough for everyone especially the long haired guy, nothing was a bother! Myself my friend and our kids had a lovely night.
Like an unfunny episode of faulty towers .clueless staff cold coffee nice views down Loch is the only good thing about it.needs refurbished and a lot of p45 handed out just baaaaaaaaaaaaad .never tried food because if you serve cold coffee not risking a night of the runs.
Very difficult to put into words about an enjoyable night with good company and good banter. But there was a very sour taste around the staff and the presentation of the night. I can understand why they left the lights of for us to eat in the dark, the food was a disgrace, for new owners who are trying to set a standard, they set the wrong standard in my opinion. The food was heated in the microwave as it was warm from the inside out, meat was dry and chewy, vegetables had all the life taken out of them and were cold, to get such a simple menu served like this was very disappointing. The staff were lazy and on numerous occasions they were found to be chatting behind bar 2-4 at a time, and playing on phones. When tables needed cleared of dishes that were full of food, empty glasses were lying everywhere, some of the young staff were pleasant in there manner, and there seemed to be no management of the staff. The dessert dishes of a Farmfoods cheesecake were left lying well into the night again while staff were chatting at bar. Overall very disappointed at the service and food.…
This used to be a fantastic place but not anymore. It is now a very dull place with no character at all, even less than a wetherspoons. The food is at best average and the drinks are way over priced. This used to be my favourite pub but not anymore. I will go into town from now on!
Utterly awful and to be avoided at all costs. Arrived after a days walking to be met with a closed reception desk. Chased down a member of staff who was too bad ppl busy initially to help us as she was looking for a hat and eating pasta! Went to our restaurant booking ( they were very keen we booked that) @ 8:30 to be told the kitchen had been closed!!! Even though they continued bringing out food until 9. First I was told they had no food and then no chef but who knows I would have thought they could at least have made a sandwich but no absolutely nothing the message was delivered via a grumpy and argumentative bar man. As for the room, dirty toilet seat stained brown and blue and mould growing on the ceiling. Everywhere else we have stayed on the West Highland Way has been amazing but this place was appalling and £150 worth of appalling at that. To top it all I’ve been eaten alive by bed bugs, have emailed the hotel and no response.…