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The Guest House at Graceland

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3600 Elvis Presley Blvd, Memphis, TN 38116-4106
COVID-19 update: See the added health and safety measures this property is taking.Read more
4 people are viewing this hotel
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US$209
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Free cancellation until 21-12-27
Expedia.com
US$209
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Free cancellation until 21-12-27
Agoda.com
US$119
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Free cancellation until 21-12-26
Hotels.comUS$209
PricelineUS$209
Preferred HotelsUS$209
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (2418)
Room & Suite (137)
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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 20-10-30 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 20-10-30 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#13 of 154 hotels in Memphis
Location
Cleanliness
Service
Value
Travellers' Choice
Located on beautifully landscaped property, just a few steps from the gates of Graceland, this unique accommodation is inspired by the warm hospitality that Elvis always showed his guests. From the southern colonial exterior to the specialty suites (many with design overseen by Priscilla Presley herself), every aspect of the Guest House will reflect Elvis' personal style and the unique character of Graceland. The Guest House at Graceland is more than a full-service hotel. Its 450 spacious rooms and a range of contemporary facilities, including two restaurants, spaces for meetings and special events and a 464-seat theater for live performances and movies. It's the gateway to your visit to Graceland and the perfect place to stay while discovering everything that Memphis has to offer. It's classic elegance and modern luxury - friendly, refined and uniquely Elvis. The Guest House at Graceland amenities include: 450 luxuriously appointed rooms - one of the largest hotels in Memphis; Unique themed VIP suites with design supervised by Priscilla Presley; Concierge service; Free airport shuttle; Room service; Full-service restaurant with indoor and outdoor seating; Themed sports restaurant/bar; Large outside pool and pool bar; Outdoor event/activity area 464-seat theater for live performances and movies; Expansive space for special events, weddings and family reunions; Conference space and meeting facilities for corporate events
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Property amenities
Paid private parking on-site
Wifi
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Evening entertainment
Free shuttle or taxi services
Business Centre with Internet Access
Secured parking
Paid internet
Hot bath
Outdoor pool
Heated pool
Restaurant
Breakfast buffet
Snack bar
Vending machine
Airport transportation
Shuttle bus service
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Chapel / shrine
Concierge
Gift shop
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Shared lounge / TV area
ATM on site
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Room service
Safe
VIP room facilities
Iron
Refrigerator
Flatscreen TV
Wake-up service / alarm clock
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Family

Location

Full view
67Somewhat walkable
Grade: 67 out of 100
21Restaurantswithin 1 km
1Attractionwithin 1 km
3363Reviews137Q+A100Room tips
Traveller rating
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  • 208
  • 133
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Popular mentions
JeffSchmitt wrote a review Oct. 16
Jasper, Indiana9 contributions
**DISCLAIMER**…I booked The Guesthouse through my TripAdvisor+ subscription, otherwise, I would NOT have paid their advertised rate (out of my price-range)! That being said, I enjoyed my two-night stay. I came in to see the Disney Archives traveling exhibit, so wanted to stay close to the Graceland complex. The room was great! Comfortable and clean. Was disappointed that the mini-fridge was inoperable (I didn’t make a complaint about it), and that the television service lost a handful of cable channels that prevented me from watching playoff baseball (don’t judge…I did what I wanted on this trip!). Was disappointed that self-parking had a fee (understand paying for valet, but for me to find a spot?), and that all the same taxes applied to that charge seemed a little more like gouging than offering a seevice. Had varying experiences with the two restaurants (reviewed separately). But those MINOR issues didn’t impact my overall stay. I found the resort to be clean and well-maintained overall, but staying only a couple of nights, I didn’t look too hard to find things wrong. Would stay again, at the right price!
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Date of stay: October 2021Trip type: Travelled solo
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Response from Hotel Management, Owner at The Guest House at Graceland
Responded yesterday
Jeff, we want to thank you, thank you very much for choosing The Guest House at Graceland for your recent stay! We're so happy to hear that you enjoyed our beautiful accommodations, lovely property, and commitment to cleanliness. it's disappointing that a few aspects of your stay fell short of our usual excellent quality and we wish we had the chance to address your concerns while you were here. Our team will use your comments to be sure we're consistently providing the exceptional hospitality for which we're known. We hope you'll find your way back to us soon so we can work to earn that fifth star!
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Cary A wrote a review Oct. 13
Orlando, Florida23 contributions6 helpful votes
Visited Graceland first time visitor- loved experience and venue. The e Guest House is great; the location, atmosphere, amenities, spacious rooms and of course Elvis. Pricey but best place to stay in area. The decor is upscale but does need updates. The food at the restaurants is good. Don't need to leave resort if you don't want to. All about Elvis but done with class. Bar is good and has live music.. Resort plays nightly an Elvis movie, beautiful gardens and pool. Some staff members were friendly, helpful and kind for example Keith. Overall staff, from airport shuttle drivers. Restaurant, cleaners, front desk need to prioritize customer service and be more welcoming to guests. Would love to be back in near future. Definitely recommend!
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Date of stay: October 2021Trip type: Travelled solo
1 Helpful vote
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Response from Hotel Management, Owner at The Guest House at Graceland
Responded 5 days ago
Although we always hope that every detail is perfect, we're overjoyed to learn that your stay was pleasant! Thank you, thank you very much for sharing your five-star rating. it's terrific to hear that our beautiful, distinctive design, delicious dining, themed entertainment, beautiful amenities, and roomy accommodations surpassed your expectations. Don't be cruel, please visit us again soon at The Guest House at Graceland!
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JayGirl321 wrote a review Oct. 12
Titusville, Florida2 contributions
I was so excited about this trip, however, if I am being honest, it was probably one of the worst places I have ever stayed. The customer service was some of the worst I have ever seen, most employees had attitudes (Except a young woman named Keisha, and the young woman who works the coffee bar early in the morning, they were both wonderful ladies!). The remainder of the staff I am not quite certain how they obtained their jobs. They were all always hiding on their phones, giving you dirty looks when you would ask for something, or have their mouths full just standing around leaning over the counters. The room was filthy, there was a soaking wet spot on the floor upon beginning our stay for my mothers birthday weekend, and it didn't appear that the room had really been cleaned thoroughly at all. Needless to say we cut our 4 night stay to a day and a half. We left as quickly as possible. This facility would do well to find new employees or at least put the individuals they have through some serious customer service training as well as more closely monitor them. We drove all the way from Florida for that 4.5 star hotel rating we saw online, but all I can say is I will never be back to stay at this hotel, and more than likely I would recommend against it to any of my friends considering a stay there to spare them the horror of it all. Trust me people it is not worth the money to stay at this hotel.
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Date of stay: October 2021
Rooms
Cleanliness
Service
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Response from Hotel Management, Owner at The Guest House at Graceland
Responded 5 days ago
Your feedback is disheartening as it's always our goal to provide a memorable stay for each guest we welcome. From what you described, we missed the mark, and for that, we sincerely apologize. Our team will use your comments to be sure we're consistently providing the exceptional hospitality for which we're known. Thank you for sharing your input.
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darkene wrote a review Oct. 12
Illinois2 contributions
Arrived Sunday and was very impressed with hotel. Friendly staff, covid conscious (masks required), excellent food at EP, and then Elvis movie at 7 pm. Next morning, grabbed breakfast at Rock n Roll inside hotel. Extremely rude staff. Fruit cup has massive mold growing in it (was dated 10 days previous. When I returned, the worker gave no apology and handed me a new one. She said she knew they were old and was throwing away. Then Monday night the other restaurant was closed (we heard due to low staff) but there was no sign on door. Then we waited with 25 other people outside movie theatre at 7 pm as doors were locked. About half hour later, my husband went to front desk. Said they had no clue and would send the manager down. About 15 mins he finally showed up. Didn’t have key so had to go get one. Finally got inside theatre. He gave absolutely no apology. Tried to start the movie several times and finally came out and said there were technical difficulties. We finally asked if there was going to be a movie and he said no. Again no apology given. So while we really liked the hotel, they need to ramp up their customer service as a 4-diamond rated hotel. Put up signage when things are closed, track and throw away moldy food especially when you know about it, and train staff to issue proper apologies for less than stellar service.
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Date of stay: October 2021Trip type: Travelled as a couple
Room Tip: You can walk to Graceland (1/4 mile away) versus being on the shuttle bus schedule or paying $10...
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Response from Hotel Management, Owner at The Guest House at Graceland
Responded 5 days ago
Thank you, thank you very much for taking a few moments to share your thoughts about your recent experience at The Guest House at Graceland! While we're delighted that our beautiful property, friendly team, and dedication to safety pleased you, it's disappointing to learn that a few details fell short of our usual five-star quality and we appreciate your input. Our team will be using your suggestions to see how we can improve the guest experience. We appreciate your four-star rating and it would be our pleasure to welcome you back soon so we can work to earn that fifth star!
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Alison M wrote a review Oct. 11
1 contribution
I'll start with the positive. Room was very clean and the bed was comfortable. The grounds are beautiful and the pool area was great Most of the staff were very polite and friendly. What I did not enjoy was the quality of the food that is served in the hotels 2 restaurants.
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Date of stay: October 2021Trip type: Travelled as a couple
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Response from Hotel Management, Owner at The Guest House at Graceland
Responded 1 week ago
Although it's disappointing to hear that our dining fell short of your expectations, we're thrilled by your kind remarks about our beautiful accommodations, lovely property, and pleasant service! Thank you, thank you very much for taking a moment to share your thoughts. We will use your comments to see how we can improve the guest dining experience. Please visit us again soon at The Guest House at Graceland so we can work to earn another star or two!
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PRICE RANGE
US$126 - US$259 (Based on Average Rates for a Standard Room)
LOCATION
United StatesTennesseeMemphis
NUMBER OF ROOMS
450
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Frequently Asked Questions about The Guest House at Graceland
Which popular attractions are close to The Guest House at Graceland?
Nearby attractions include Graceland (0.4 km).
What are some of the property amenities at The Guest House at Graceland?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at The Guest House at Graceland?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Guest House at Graceland?
Guests can enjoy an on-site restaurant, a lounge, and a snack bar during their stay.
Is parking available at The Guest House at Graceland?
Yes, paid private parking on-site and secured parking are available to guests.
What are some restaurants close to The Guest House at Graceland?
Conveniently located restaurants include Rock N Roll Cafe, Delta’s Kitchen, and EP's Bar and Grill.
Are there opportunities to exercise at The Guest House at Graceland?
Yes, guests have access to a pool and a fitness centre during their stay.
Does The Guest House at Graceland have an airport shuttle?
Yes, The Guest House at Graceland offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Guest House at Graceland?
Yes, dry cleaning and laundry service are offered to guests.
Does The Guest House at Graceland offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to The Guest House at Graceland?
Many travellers enjoy visiting Royal Studios (7.1 km).