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La Quinta Inn & Suites Memphis Primacy Parkway

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Traveller (109)
Room & Suite (51)
Pool & Beach (4)
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Overview
  • Excellent36%
  • Very good24%
  • Average16%
  • Poor15%
  • Terrible9%
Travellers talk about
“waffles”(42 reviews)
“hard boiled eggs”(10 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
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Rooms
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1 room, 2 adults, 0 children
Standard Room
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Reviews (623)
There are newer reviews for La Quinta Inn & Suites Memphis Primacy Parkway
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All reviewswafflesfrancis hospitalhard boiled eggsla quintasfirst floorsafe areamemphis areawould stay here againfree breakfasteasy accessroom was clean and comfortablebeale streetpetslqaccommodationscerealsofa
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11 - 15 of 617 reviews
Reviewed 12 March 2018 via mobile

Unfortunately this has been the worst stay at a La Quinta we have ever had and the service continues to get worse. The room is run down as is a lot of this hotel. We were stuck in the elevator on Saturday, and it just...More

Thank Yakimaapple
Response from Paula W, Manager at La Quinta Inn & Suites Memphis Primacy ParkwayResponded 13 March 2018

I would like to first apologize for the experience you encountered during your stay with us. This is not the level of expectation we set forward for ourselves, nor close to the level we have for our guests. I appreciate your constructive critique, as we...More

Reviewed 10 March 2018 via mobile

I chose this hotel since they didn't require any deposits for the stay or pets. I was really impressed when I saw how nice this hotel is. The rooms are very big, the wifi worked flawlessly. The staff is extremely accommodating and very welcoming. There...More

Thank Melissa A
Response from Paula W, Manager at La Quinta Inn & Suites Memphis Primacy ParkwayResponded 13 March 2018

Melissa; we cannot thank you enough for your kind words. Our goal is to always to provide an exceptional stay for our guests and we are thrilled to see that passion was passed to you. We'll see you back in the future!

Reviewed 15 February 2018

There are a lot of nice La Quinta's out there. This is not one of them. It is very run down. The carpet is worn, the elevator is scratched up, tables wobble in lobby and so on. At best, the staff is at best indifferent....More

Thank Jonathan K
Response from LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Memphis Primacy ParkwayResponded 19 February 2018

Jonathan, Thank you for sharing your comments regarding your recent stay with us. Please accept our sincerest apologies for your unsatisfactory stay. While negative reviews are disappointing to our team, it provides us with an opportunity to improve. We take great pride in delivering a...More

Reviewed 13 February 2018 via mobile

Front doorway and the entrance to hotel under repair. It really didn't affect much, there was a side entrance with sign, Lobby. Our room on the first floor was nice and clean, didn't get our upgrade to a suite like we normally do. Empty one...More

Thank nanaMissouri
Response from Paula W, Manager at La Quinta Inn & Suites Memphis Primacy ParkwayResponded 14 February 2018

Thank you for your detailed review and your patience while we enhanced our guests' experience! We will be certain to share your comments with the staff and take them into consideration as we continue constantly seeking to improve our operations. We hope you enjoyed your...More

Reviewed 10 February 2018

Our first stay at this hotel was several years ago, and they work hard to keep a nice facility. I was a little disappointed in not getting an Elite upgrade that I have always been given before. We were returning from Louisiana to Missouri, and...More

Thank Waterman_10
Response from Paula W, Manager at La Quinta Inn & Suites Memphis Primacy ParkwayResponded 13 February 2018

Thank you for your review! It means the most to us when guests returning year over year can see the hard work that we put in daily. We look forward to having you back again soon!

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About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Business Centre with Internet Access
Self-Serve Laundry
Dry Cleaning
Meeting Rooms
Multilingual Staff
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$94 - US$183 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$94 - US$183 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (109)
Room & Suite (51)
Pool & Beach (4)
Dining (1)
Business Centre & Event Rooms (2)
Questions & Answers
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Julia K
August 21, 2017|
AnswerShow all 2 answers
Response from Julia K |
Also, there are no plugs for devices near the beds? Grateful I travel with extension cords! For our phones and such. Another unhappy issue. Why are the recommendations so high for this place? Mediocre, at best! Even if you... More
1
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Comfortable2
July 29, 2016|
AnswerShow all 2 answers
Response from dmiller63125 | Reviewed this property |
I guess we lucked out with the room because it was actually very updated & clean. There was not one single thing we could have complained about at all and I'm that person that usually will find something at hotels that... More
0
Votes
Room Tips
"rooms are nice and clean, and the A/C was silent"
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"Use a different cleaner. That may have been what the smell was. It didn't smell clean."
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"Go to another hotel"
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"Check the plumbing before you settle in."
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