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Hampton Inn Memphis-Walnut Grove/Baptist Hospital East

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Hampton Inn Memphis-Walnut Grove\/Baptist Hospital East
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510 Reviews from our TripAdvisor Community

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Showing 507: English reviews
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Wnchester
Reviewed 6 days ago NEWvia mobile

I stay at a lot of Hampton Inns and was kind of disappointed with this one. It was an older hotel that had been updated at some point and that wasn't too bad. Didn't get my room cleaned even after I requested it. Breakfast however was very good.

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Helpful?
Thank Mark V
Cleveland, Mississippi
HOTEL’S FAVOURITE REVIEW
Reviewed 13 March 2017

Friendly, clean, close to hospital which was very important to me. Hopefully corporate Hampton will give desk clerks more ability to make decisions to help family members with late check out. I needed a late check out and was told the hotel was full and could not be given one. After I called back that night, I found out the...

Review collected in partnership with Hampton
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Thank KBB12
About Hotel's Favourite Review
Ashley D, General Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

Thank you for your comments. Late check out's can be a bit tricky. Thank you for bringing this to my attention. I will look into this. We do allow late checkouts based on availability. Again, thank you and we hope to see you back again soon. Safe travels to you and your family.

Columbus, Mississippi
Reviewed 1 week ago

My husband was transferred to the cardiac CCU and we had to make last Minute reservations. The staff was great, the room clean and comfortable and price affordable . The staff always greeted me with a smile and was more than helpful

Review collected in partnership with Hampton
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Thank aweathers90
Ashley D, General Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

Thank you so much for your comments. It's so nice to hear when your team does things right. We hope to see you again but for better purposes. :) Safe travels to you and your family.

Memphis, Tennessee
Reviewed 1 week ago

The room and bathroom was disgusting. The over all maintenance of the hotel was poor. The elevator was nasty and slow. The carpet in the hallways was nasty and worn out. Wallpaper coming loose from the wall. The parking lot was very dimly lit.

Review collected in partnership with Hampton
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Thank Vking17
Ashley D, General Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

Thank you for your comments and concerns. I assure you that these issues have been addressed and rectified. Safe travels to you and your family.

Ridgeland, Mississippi
Reviewed 2 weeks ago

Overall It was a great place to stay. Clean and comfortable. The beds are extra comfortable. But the complimentary breakfast leaves little to be desired. The only thing worth eating was the waffle you could make yourself.

Review collected in partnership with Hampton
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Thank Michelle W
Ashley D, General Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

Thank you for choosing us! Safe travels to you and your family.

San Antonio, Texas
Reviewed 3 weeks ago

The Hampton Inn by Baptist Hospital East is an excellent place to stay in Memphis. No noise, near the interstate, convenient to other parts of Memphis. The entire staff does a great job of representing the Hampton and Hilton Brand. I would definitely stay here again.

Review collected in partnership with Hampton
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Thank John O
Ashley D, General Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

Thank you so much for your kind words. It is our pleasure to serve. See you again soon. Safe travels to you and your family!

Bells, Tennessee
Reviewed 3 weeks ago

As an HHonors member for many years, this is the very FIRST Hilton property that I've stayed at (utilizing some of my points) that preauthorizes your card for the room rate, taxes & incidentals. After my departure, I noticed a $175 charge on my credit card. Since I've never had this happen before, and knowing I used some of my...

Review collected in partnership with Hampton
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Helpful?
Thank 35revan
Ashley D, General Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

Thank you so much for your feedback. I am so sorry for the confusion. It is unfortunate that I was unable to explain what had happened where you could understand. I will work on simplifying my explanations to insure it is better understood. We appreciate you staying with us as well as your comments regarding your stay. Safe travels to...

Tampa, Florida
Reviewed 3 weeks ago

Staff was very friendly and helpful. It's an older hotel and it shows in bathrooms. Extremely low water pressure. Tub slow to drain. Room was clean and quiet. The room could use more outlets for phones and iPads if more than 1 in room.

Review collected in partnership with Hampton
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Thank Karen L
Ashley D, General Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

Thank you for staying with us and for your comments. We hope to see you again real soon. Safe travels to you and your family.

Greenville, South Carolina
Reviewed 3 weeks ago

Noisy, not clean, breakfast not good, practically non existent, and staff wasn't friendly. Not your usual Hampton Inn experience. Won't return to this one. Worn carpet. Was never greeted by any staff. Hard to get to. Bad location.

Review collected in partnership with Hampton
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Helpful?
Thank Randy A
Ashley D, General Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

I am so sorry you were not happy with your stay. I'd love to have the opportunity to speak to you about it if you have a moment to call. 901-747-3700. Regardless, thank you for your input. I assure you your voice is heard.

NLR
Reviewed 4 weeks ago

Stayed there Saturday night. Had 3 rooms for our family. Hotel completely booked. No hot water in shower. Ran out of coffee. Breakfast was not replenished fast enough. Ran out of eggs, waffles, fresh fruit was never available, no biscuits.

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Helpful?
Thank Adam054
Ashley D, General Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

Thank you for your comments. I assure you I have already addressed the issues you described. Your opinion is important to us and we appreciate your voice. Safe travels.

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Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
The Hampton Inn Memphis-Walnut Grove/Baptist Hospital East hotel is next to the Memphis business district & has free hot breakfast and complimentary Wi-Fi. Take the complimentary shuttle service to The Baptist Memorial Hospital or discover great shopping at one of the nearby malls. Explore Shelby Farms or visit Beale Street, Graceland, and Sun Studios just a few miles away. ... more   less 

Additional Information about Hampton Inn Memphis-Walnut Grove/Baptist Hospital East

Address: 33 Humphreys Center Dr, Memphis, TN 38120-2335
Region: United States > Tennessee > Memphis
Price Range: $157 - $228 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Memphis-Walnut Grove/Baptist Hospital East 2.5*
Number of rooms: 120
Reservation Options:
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Also Known As:
Hampton Inn Memphis-Walnut Grove/Baptist Hospital East Hotel Memphis
Memphis Hampton Inn
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Questions & Answers

Questions? Get answers from Hampton Inn Memphis-Walnut Grove/Baptist Hospital East staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay here”
  • dirty bathroom
amberwI369PX, 10 Mar 2017 | Read review
“If you want quiet during the day, do not stay here until the construction is done.”
rmichaelw, 29 Jan 2017 | Read review
“Stay at another Hampton near by”
peterwitt2016, 20 Oct 2016 | Read review
“There all great!”
bobhU6599XF, 16 Jul 2016 | Read review
“get off the first floor”
NYSP618, 1 Apr 2016 | Read review
5 of 5