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Hampton Inn Memphis-Walnut Grove/Baptist Hospital East

Booking.comUS$109*
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14/05/2017 15/05/2017
1 room 2 adults 0 children
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Hampton Inn Memphis-Walnut Grove\/Baptist Hospital East
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513 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn Memphis-Walnut Grove/Baptist Hospital East
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Showing 510: English reviews
Cincinnati, Ohio
Reviewed 15 March 2017

Highly average. Another guests car was broken into just the night before. Did not feel completely safe. Staff was friendly and inviting. Rooms were pretty noisy. Not sure if I would book again versus other Hilton properties

Review collected in partnership with Hampton
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Helpful?
Thank 559217gv
Ashley D, General Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

Thank you for your comments. I do hope you visit our hotel again soon. Safe travels to you and your family.

Reviewed 14 March 2017

Front desk clerk is rude to customers as well as housekeepers. There were nice clerks but they worked at night. The day clerk would not speak when I said Good Morning. It became a daily challenge for me to see if I could get her to speak. The only time she spoke to me was on my last few days...

Review collected in partnership with Hampton
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Helpful?
Thank lisawB7053LZ
Ashley D, General Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

Thank you for your comments. I am so sorry you were unhappy with your stay. I assure you this is not of the norm and will be investigating this situation and will act. I can't imagine why my staff members throughout would behave this way. We spend numerous hours on hospitality training and to hear my team behaved in this...

Cleveland, Mississippi
Reviewed 13 March 2017

Friendly, clean, close to hospital which was very important to me. Hopefully corporate Hampton will give desk clerks more ability to make decisions to help family members with late check out. I needed a late check out and was told the hotel was full and could not be given one. After I called back that night, I found out the...

Review collected in partnership with Hampton
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Helpful?
Thank KBB12
Ashley D, General Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

Thank you for your comments. Late check out's can be a bit tricky. Thank you for bringing this to my attention. I will look into this. We do allow late checkouts based on availability. Again, thank you and we hope to see you back again soon. Safe travels to you and your family.

Reviewed 10 March 2017

I'm staying only staying one night in Memphis. This was a BAD CHOICE but I had choose this hotel because it was close to the hospital (I have family in the hospital). First, let me say the front desk staff was very nice ... that's the ONLY compliment this hotel will receive. It states in many of the reviews that...

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Helpful?
Thank Amber W
Ashley D, Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

I greatly apologize about your stay here with us. This has been addressed with my staff and used as a training tool. For the inconvenience your stay was comped.

Ward, Arkansas
Reviewed 8 March 2017 via mobile

The check in time on the hotel is 3:00 and was sent an email the day before to do an online check in, and picked a room. I earlier on the day off arrival to see if we could check in a couple hours early. The gentleman said that he didn't think it would be a problem and asked what...

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Helpful?
Thank Niccole B
Ashley D, General Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

Thank you for your comments regarding your stay. I am so sorry about not having the refrigerator in your room. Unfortunately we have a few but don't advertise them so our guests won't be disappointed upon arrival. We are working to get them in all our rooms. I will make sure the spot in the closet is addressed. I assure...

Jacksonville
Reviewed 7 March 2017

Came for a soccer tournament. Room was good. Bed could be a little softer but it wasn't bad. Nice shower. It was close enough to stores and restaurants but a little far from the soccer fields. Breakfast was fine. The breakfast roo. Was a little small for the amount of guests.

Review collected in partnership with Hampton
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Helpful?
Thank Desha B
Ashley D, General Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

Thank you for your comments. We hope to see you back again soon. Safe travels to you and your family.

Little Rock, Arkansas, United States
Reviewed 5 March 2017 via mobile

What a nasty zoo!! We stayed for a soccer weekend with kids. Check in was good with a friendly staff. Went downhill quickly. Nasty bathroom floor...no trashcans...stains on furniture..2 towels. Etc etc. Someone walked in our room while my daughter was dressing. A guest that checked in after us. They were given our room too. Police had to be called...

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Helpful?
Thank Malkat
Ashley D, General Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

I am sorry you were unhappy with your stay. I do appreciate the feedback and will certainly address them. Safe travels to you and your family.

Shelbyville
Reviewed 5 March 2017

Staff was friendly and helpful upon check in. Complimentary breakfast had many options and was nicely presented. Multipal electrical outlets in room were appreciated. Had to check out day early and had no problem.

Review collected in partnership with Hampton
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Helpful?
Thank Cm S
Ashley D, General Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

Thank you for staying with us and I 'm so pleased we met your expectations. We look forward to serving you again very soon. Safe travels.

Virginia Beach, Virginia
Reviewed 1 March 2017 via mobile

Our room was clean, but it was sadly in need of an update. We think they tried recently, but didn't have the budget to do it well. Few available plugs, no USBs, no wired internet, and the wireless internet was 2 bars at best and dropped me 5 times in 2 hours. NOT fun on a work computer that requires...

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Helpful?
Thank MargaritaDoug
Ashley D, General Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

I am so sorry about the construction. Fortunately we are at the end. We should be up 100% within the week. Thank you for your comments as they are important to me. Safe travels to you and your family.

Reviewed 28 February 2017

This property is undergoing a renovation...it's been going on for a year or so, as we learned at CHECK-OUT. Unfortunately, the employees at this property didn't feel it was appropriate to mention this fact to prospective guests over the phone or upon arrival. It wasn't noted during the reservation process on Hilton's site, nor when I called in advance regarding...

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Helpful?
Thank Kevin B
Ashley D, General Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

I am so sorry about the construction around the hotel. I see the forest for the trees. We should be done in the next week. Thank you for staying with us I hope you able to return to see the finished product.

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
The Hampton Inn Memphis-Walnut Grove/Baptist Hospital East hotel is next to the Memphis business district & has free hot breakfast and complimentary Wi-Fi. Take the complimentary shuttle service to The Baptist Memorial Hospital or discover great shopping at one of the nearby malls. Explore Shelby Farms or visit Beale Street, Graceland, and Sun Studios just a few miles away. ... more   less 

Additional Information about Hampton Inn Memphis-Walnut Grove/Baptist Hospital East

Address: 33 Humphreys Center Dr, Memphis, TN 38120-2335
Region: United States > Tennessee > Memphis
Price Range: $159 - $230 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Memphis-Walnut Grove/Baptist Hospital East 2.5*
Number of rooms: 120
Reservation Options:
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Also Known As:
Hampton Inn Memphis-Walnut Grove/Baptist Hospital East Hotel Memphis
Memphis Hampton Inn
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Questions & Answers

Questions? Get answers from Hampton Inn Memphis-Walnut Grove/Baptist Hospital East staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay here”
  • dirty bathroom
amberwI369PX, 10 Mar 2017 | Read review
“If you want quiet during the day, do not stay here until the construction is done.”
rmichaelw, 29 Jan 2017 | Read review
“Stay at another Hampton near by”
peterwitt2016, 20 Oct 2016 | Read review
“There all great!”
bobhU6599XF, 16 Jul 2016 | Read review
“get off the first floor”
NYSP618, 1 Apr 2016 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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