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Stayed 2/9 on a 5K point reward night. Older but updated hotel. Nice large lobby and very friendly check in. Two elevators down a poorly lit hallway with carpet showing its age. However the room itself has been updated to more modern décor and is...More
Thank Jerry C
Management response:Responded 12 February 2017
Thank you very much for choosing to stay with us here at Holiday Inn Express Memphis East I-240. Your feedback is not only valued but is needed in order to know any areas that need to be addressed. I apologize for any inconvenience that might...More
First off, I gotta say front desk staff was very friendly and cheerful. Our room appeared to be clean but it wasn't without issues. We were on the second floor in room 204 and enjoyed a very quiet stay. No hallway traffic, slamming doors, airplanes...More
Management response:Responded 6 February 2017
First of all, I would like to thank you for choosing to stay with us here at Holiday Inn Express Memphis East I-240. I would like to apologize for any bad experiences that you encountered during your stay. It is always our goal to provide...More
Carpets worn out. Not a good impression as you go along the corridor to your room. Hotels needs new carpets and painting. After the first impression it is very hard to relax in the room even if it was a palace, which it was notMore
Thank Mary S
Management response:Responded 21 January 2017
Thank you very much for staying with us at Holiday Inn Express Memphis East I-240. Your feedback is not only needed but also greatly appreciated. I apologize that you were not satisfied with your stay. It is and always will be our goal to provide...More
Adequate overnight accommodations convenient to I-240. We were between Northwest Arkansas and Huntsville, Alabama and stopped for the night. Comfortable stay, good breakfast offerings and clean room. Property needs deep cleaning but that requires revenues available to accomplish it. Appeared low census the Friday night...More
Management response:Responded 14 January 2017
Thank you very much for choosing to stay with us here at Holiday Inn Express Memphis East I-240. We are very happy to know that your stay was to your satisfaction. It is our goal to satisfy each and every guest that stays with us....More
This HIE is cozy and the rooms are clean and the beds are comfortable. What is less than desirable is that you can hear your neighbor. When these buildings are designed, they should be built like condos so there are concrete walls and floors between...More
Management response:Responded 2 January 2017
Thank you very much for your feedback. We definitely understand and apologize for any inconveniences that you endured. We hope to have the opportunity to make this up to you the next time that you are in the area. Have a great day!!!
US$112 - US$148 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Accessible rooms ,
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Hampton Inn Memphis-i-240 At Thousand Oaks Hotel Memphis ,