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Hampton Inn & Suites Memphis-Shady Grove Road

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#7 of 136 Hotels in Memphis
Certificate of Excellence
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Hampton Inn & Suites Memphis-Shady Grove Road
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647 Reviews from our TripAdvisor Community

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Nashville, Tennessee
Reviewed yesterday NEW

Updated property, very clean, great staff with delicious breakfast with variety. I did use the small fitness room, I think it is the usual size of most. I will definitely come back to this property again.

Review collected in partnership with Hampton
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Helpful?
Thank amydJ2797GJ
Nashville, Tennessee
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago

Hotel looks like it's been remodeled, though a few years ago. Near perfect, but some of the bathroom fixtures were a little old and in need of replacement. Has capability for digital keys, which was handy. The breakfast was typical for the chain, nothing great, but not bad either. TV is a bit on the small side. Looked like a...

Review collected in partnership with Hampton
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Helpful?
Thank gelman
About Hotel's Favourite Review
TawandaKnight, Manager at Hampton Inn & Suites Memphis-Shady Grove Road, responded to this review

Thank you for completing a review for our hotel. I would like to apologize for the issues you experienced with your room. I will be making the Executive Housekeeper and Chief Engineer aware of your comments. Furthermore, I am glad you enjoyed your stay over all and look forward to having you stay with us in the future.

Fort Worth, Texas
Reviewed yesterday NEW

Hilton is a brand that I trust but renovations should be limited to a minimum during high peak seasons to ensure the best quality that it is known for! Beds are not comfortable as before. What happened to the Hilton quality? Please don't change to save a dollar!

Review collected in partnership with Hampton
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Helpful?
Thank Kimberly W
Eureka Springs, Arkansas
Reviewed 2 days ago NEWvia mobile

Comfortable stay. They had a great selection of fresh fruit for breakfast. The staff was friendly and helpful. The beds were a little too firm for our taste. The exercise room is very busy the first hour of the morning but after 7am we had it to ourselves.

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Helpful?
Thank JonandLaura1
Baltimore, Maryland
Reviewed 3 days ago NEW

I really enjoyed my stay also the people at the front desk both night and day shift is really helpful and there prices are very great I will most definitely be staying with this hotel whenever in memphis and the complimentary breakfast was delicious they give so much

Review collected in partnership with Hampton
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Thank angelamV367VV
Dallas, Texas
Reviewed 2 weeks ago via mobile

Have stayed twice at this location heading back to Texas on a cross country drive. Good service and very clean. Nice touch giving everyone a snickers bar. Breakfast is better run here than most Hamptons. My 2 year old LOVED running their hallways and interacting with the staff. Would definitely recommend!

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Helpful?
Thank John H
Reviewed 3 weeks ago

This was our fourth visit to this property in the past year. Each time there was a problem yet we were foolish enough to return. Each time we were unable to talk with the manager because she was not there. The location was good and was the main reason we stayed there. The price was acceptable but high for what...

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Helpful?
Thank John G
Louisville, Kentucky
Reviewed 3 weeks ago

Have stayed here before and will continue to do so as long as the management pays attention to it's P's and Q's. Very clean, spacious, safe location and convenient to many sites of interest. We will be back!

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Helpful?
Thank kodiak72
Nashville, United States
Reviewed 3 weeks ago

Very personable staff, willing to provide assistance in any manner possible. Many of the staff members have come to know me and call me by name when I arrive. The bedroom and bathroom were both very clean and orderly. The Kitchen Staff are very accommodating, and the food was better than what I normally experience..

Review collected in partnership with Hampton
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Helpful?
Thank George K
TawandaKnight, Manager at Hampton Inn & Suites Memphis-Shady Grove Road, responded to this review

Thank you so much for your detailed review. I am very happy you enjoyed your stay with us again. We appreciate your loyalty to our hotel and we always welcome returning guests. We definitely look forward to having you stay with us in the future.

United States
Reviewed 4 weeks ago

Hotel is showing age and was uncomfortable. Bed sagged and AC never able to cool room. Old carpet still in closet, even though replaced main carpet with faux hardwood. Would not stay here again even though it was conveinent location.

Review collected in partnership with Hampton
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Thank U1070AGmatthewa

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
Official Description (provided by the hotel)
Easy access from Interstate 240 exit 15, East Poplar Ave, third light turn left. Located close to Memphis attractions including Germantown, Cordova, Bartlett and Collierville, TN locations. Stay for a weekend, sporting event or for business. Regardless of the reason you're here, we are glad that you are here. ... more   less 

Additional Information about Hampton Inn & Suites Memphis-Shady Grove Road

Address: 962 Shady Grove Rd S, Memphis, TN 38120
Region: United States > Tennessee > Memphis
Price Range: $155 - $249 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Memphis-Shady Grove Road 2.5*
Number of rooms: 131
Reservation Options:
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Also Known As:
Hampton Inn And Suites Memphis-Shady Grove Road
Hampton Inn & Suites Memphis-Shady Grove Road Hotel Memphis
Hampton Inn Memphis
Memphis Hampton Inn
Hotel Style:
#10 Business Hotel in Memphis
#11 Best Value Hotel in Memphis
#11 Family Hotel in Memphis
#14 Romantic Hotel in Memphis
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn & Suites Memphis-Shady Grove Road staff and other travellers.
3 questions
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8 months ago
Oshkosh,Wisconsin
over a year ago

See all questions (3)

Questions? Get answers from Hampton Inn & Suites Memphis-Shady Grove Road staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“To find a good room, please stay elsewhere.”
 of 5 bubbles , 27 Feb 2017 | Read review
“king suite w/kitchen large corner room near elevator, 331, at back of hotel, if you like away from front its the place stay, quiet quiet”
 of 5 bubbles brianw458, 13 Feb 2017 | Read review
“Choose a room away from the elevator”
 of 5 bubbles ShadeTreeAdvisor, 28 Dec 2016 | Read review
“Probably better off staying on the 2nd floor due to ant issues.”
 of 5 bubbles zirp3, 13 Aug 2016 | Read review
“No charge for parking, GREAT breakfast selection, away from busy downtown.”
 of 5 bubbles 274JamesC, 26 Jun 2016 | Read review
5 of 5