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Hampton Inn & Suites Memphis-Shady Grove Road

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#7 of 136 Hotels in Memphis
Certificate of Excellence
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1 room 2 adults 0 children
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Hampton Inn & Suites Memphis-Shady Grove Road
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640 Reviews from our TripAdvisor Community

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Showing 633: English reviews
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Nashville, United States
Reviewed 3 days ago NEW

Very personable staff, willing to provide assistance in any manner possible. Many of the staff members have come to know me and call me by name when I arrive. The bedroom and bathroom were both very clean and orderly. The Kitchen Staff are very accommodating, and the food was better than what I normally experience..

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Helpful?
Thank George K
Illinois
HOTEL’S FAVOURITE REVIEW
Reviewed 15 November 2016

Our soccer club stayed at this hotel for the Germantown Invitational soccer tournament. After being put in touch with the hotel group sales manager, Josh Rubin, we were quickly and efficiently setup for our two teams to register either over the phone or online using using our group code. In addition, Josh went above and beyond to make sure our...

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Helpful?
Thank scheyney
About Hotel's Favourite Review
LoriSeymour, Josh Rubin at Hampton Inn & Suites Memphis-Shady Grove Road, responded to this review

Thank you so much for your positive feedback and compliments. We are happy we exceeded your expectations and provide you with Hamptonality. I will definitely be sharing your comments with our staff. We love hearing great feedback about our service and guest experiences. We look forward to having you stay with us the next time you are in Memphis, TN.

United States
Reviewed 4 days ago NEW

Hotel is showing age and was uncomfortable. Bed sagged and AC never able to cool room. Old carpet still in closet, even though replaced main carpet with faux hardwood. Would not stay here again even though it was conveinent location.

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Thank U1070AGmatthewa
Atlanta, Georgia, United States
Reviewed 5 days ago NEW

A really nice stop over for us. We travel to Kansas a couple of times a year to visit children and grandchildren and this is half way. We will definitely stay here again. In a very nice area with shopping and restaurants really nearby.

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Helpful?
Thank Carol v
memphis, United States
Reviewed 6 days ago NEW

They sold my room and the accommodations I received were not what I needed at all. Even though they comped my stay I was still unhappy ...i only stayed because i had several of my daughters friends standing in the lobby for an overnight stay and there was not another vacancy in the area. This hotel was actually my last...

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Thank janicen583
Nashville, Tennessee
Reviewed 1 week ago

Hotel looks like it's been remodeled, though a few years ago. Near perfect, but some of the bathroom fixtures were a little old and in need of replacement. Has capability for digital keys, which was handy. The breakfast was typical for the chain, nothing great, but not bad either. TV is a bit on the small side. Looked like a...

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Thank gelman
Norman, United States
Reviewed 1 week ago

I have never stayed at a hotel where people were more friendly and more accommodating than what I experienced staying with you. Everyone was so helpful and nice. I wish to thank everyone for going above and beyond! They gave 200%. We were there for a funeral... the passing of my uncle - a sad occasion but everyone was kind...

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Thank cheryldT1634CW
Memphis, Tennessee
Reviewed 1 week ago

Having to juggle 2 jobs, kids, and taking care of everyone else. Sometimes I just need some me time to relax. This was the perfect place for a stay cation. Looking forward of coming again....Thanks...

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Thank rsbean13
Santa Clarita, California
Reviewed 2 weeks ago

A wonderful, modern and especially clean hotel with a friendly staff all of whom interacted with me, computer and shredder and printer for those without, wifi is wifi like it is everywhere in every hotel 5Mbs, although the Starbucks across the street had wifi pumping out 50! Still ,love it here, many places to eat, and the pictures of rooms...

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Helpful?
Thank brian w
OSHKOSH, United States
Reviewed 2 weeks ago

Nice hotel overall with excellent staff! The breakfast is outstanding!!! We switched rooms a few times due to noisy/squeaky beds. The shuttle was extremely helpful in getting around a 5 mile radius. The hotel staff had great recommendations for restaurants.

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Helpful?
Thank jime482

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Kitchenette
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
Official Description (provided by the hotel)
Easy access from Interstate 240 exit 15, East Poplar Ave, third light turn left. Located close to Memphis attractions including Germantown, Cordova, Bartlett and Collierville, TN locations. Stay for a weekend, sporting event or for business. Regardless of the reason you're here, we are glad that you are here. ... more   less 

Additional Information about Hampton Inn & Suites Memphis-Shady Grove Road

Address: 962 South Shady Grove Road, Memphis, TN 38120
Region: United States > Tennessee > Memphis
Price Range: $149 - $245 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Memphis-Shady Grove Road 2.5*
Number of rooms: 131
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Priceline, Hotels.com, Orbitz and Travelocity so you can book your Hampton Inn & Suites Memphis-Shady Grove Road reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Inn And Suites Memphis-Shady Grove Road
Hampton Inn & Suites Memphis-Shady Grove Road Hotel Memphis
Hampton Inn Memphis
Memphis Hampton Inn
Hotel Style:
#8 Best Value Hotel in Memphis
#10 Business Hotel in Memphis
#11 Family Hotel in Memphis
#14 Romantic Hotel in Memphis
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn & Suites Memphis-Shady Grove Road staff and other travellers.
3 questions
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7 months ago
Oshkosh,Wisconsin
over a year ago

See all questions (3)

Questions? Get answers from Hampton Inn & Suites Memphis-Shady Grove Road staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“king suite w/kitchen large corner room near elevator, 331, at back of hotel, if you like away from front its the place stay, quiet quiet”
 of 5 bubbles brianw458, 13 Feb 2017 | Read review
“Choose a room away from the elevator”
 of 5 bubbles ShadeTreeAdvisor, 28 Dec 2016 | Read review
“Probably better off staying on the 2nd floor due to ant issues.”
 of 5 bubbles zirp3, 13 Aug 2016 | Read review
“No charge for parking, GREAT breakfast selection, away from busy downtown.”
 of 5 bubbles 274JamesC, 26 Jun 2016 | Read review
“Room at back of hotel are quiet”
 of 5 bubbles CarolD231, 23 Jun 2016 | Read review
5 of 5