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Hampton Inn & Suites Memphis-Shady Grove Road

PricelineUS$95*
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#7 of 136 Hotels in Memphis
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$209*
US$95*
Great Deal
US$98*
US$98*
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Hampton Inn & Suites Memphis-Shady Grove Road
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669 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn & Suites Memphis-Shady Grove Road
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Showing 662: English reviews
Mannford, Oklahoma
Reviewed 12 August 2016 via mobile

We spent our anniversary weekend here in a suite, and it was perfect. Everybody was so nice and helpful. The hotel was spotless, and our suite was totally comfortable. They gave us a gift certificate for room service when they found out it was our anniversary. The surrounding area was very nice. We will stay here again if we go...

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Helpful?
Thank Becky H
LoriSeymour, Manager at Hampton Inn & Suites Memphis-Shady Grove Road, responded to this review

Congratulations and thanks for the positive review of our hotel. I are happy our hotel could accommodate you for your anniversary. I am glad our staff could give you a unexpected delight with the gift certificate. We look forward to seeing you next year!

Millersville, Maryland
Reviewed 10 August 2016

Great staff and really nice hotel! I heard that this was a "flagship" hotel that's why I wanted to try it out!!! Lived up to its reputation!!! Giovanna the Front Desk Supervisor is always cheerful and pleasant to all guests, she's always working too! Like I said in the survey, I guess you want associates who are like her to...

Review collected in partnership with Hampton
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Helpful?
Thank RoxyRiley
LoriSeymour, Manager at Hampton Inn & Suites Memphis-Shady Grove Road, responded to this review

Thank you for your positive feedback and compliments. We appreciate you recognizing Giovanna and I am sure she will be happy to know she exceeded your expectations. We look forward to having you stay with us the next time you are in Memphis, TN.

San Antonio, United States
Reviewed 9 August 2016

We wanted to stay somewhere comfortable and not within the city. This location was great and provided for us a very comfortable stay while enjoying Memphis. We were celebrating our 5th wedding anniversary for a couple of nights and it was worth the stay. We didn't regret it at all and I highly recommend this location.

Review collected in partnership with Hampton
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Helpful?
Thank Homer W
LoriSeymour, Manager at Hampton Inn & Suites Memphis-Shady Grove Road, responded to this review

Thanks for the positive review response Homer. We are happy our hotel could accommodate you for your wedding anniversary. Congratulations, we are glad you enjoyed it. Look forward to seeing you next year!

Flowood, Mississippi
Reviewed 8 August 2016

This hotel was clean. The staff was friendly. Great location. But the fridge made an awful noise. It was difficult to sleep. It would have been better if the AC fan could have run all night, but we couldn't figure out how to get it to work.

Review collected in partnership with Hampton
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Helpful?
Thank Breanne H
LoriSeymour, Manager at Hampton Inn & Suites Memphis-Shady Grove Road, responded to this review

Thanks for the positive review response Breanne. We are happy our hotel and area did meet your travel needs while you were in Memphis, TN. I apologize for the inconvenience of the refrigerator. Please inform me of the room that had the issue and I will expedite the fix. Again, thank you and we look forward to your next stay...

High Point, NC, United States
Reviewed 7 August 2016

We stayed in Memphis while on vacation. When we arrived, the front desk staff directed us to the side entrance. Another staff member met us there with a cart, so we were able to transfer all of our luggage to the room in one trip. An elevator was located just inside this entrance, which was very convenient. The first morning,...

Review collected in partnership with Hampton
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Helpful?
Thank Jackie F
LoriSeymour, Manager at Hampton Inn & Suites Memphis-Shady Grove Road, responded to this review

Thank you for your wonderful review of our hotel. Great to know we could accommodate you during your stay. I am happy that each department provided you with amazing service. We would love to have you stay with us in the future.

Chicago, Illinois
Reviewed 7 August 2016 via mobile

Friendly staff and manager. Room was decent with queen beds, but no fridge. Enough towels for 4 guests. Free breakfast which was typical hotel offering. Chocolate chip cookies are tasty. Small pool that was mostly clean. Very hot in August. Room felt damp the entire stay. Relatively quiet a/c unit.

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Helpful?
Thank Susan P
LoriSeymour, Manager at Hampton Inn & Suites Memphis-Shady Grove Road, responded to this review

Thank you for staying with us Susan. Look forward to having you again.

St. Johns, Florida
Reviewed 5 August 2016

The staff was very friendly and accommodating. The room was one of the best cleaned that I have ever had. I did notice in previous comments that the rooms could use an update, while that may be true, they were incredibly clean, which is refreshing if you travel often and stay at hotels. I felt that the mattress was a...

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Helpful?
Thank tedact
LoriSeymour, Manager at Hampton Inn & Suites Memphis-Shady Grove Road, responded to this review

Thank you so much for your detailed review. I am very happy you enjoyed your stay with us. I'm glad you rooms was clean, comfortable and exceeded your expectations.

Regina, Canada
Reviewed 4 August 2016

The location is off the major interstates and a very quiet location, hotel was clean and comfortable. Easy access to Graceland and Beale street if you are inclined to head downtown. We spent three days here and no issues with room noise and beds were very comfortable.

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Helpful?
1Thank PatMcKenzie
LoriSeymour, Manager at Hampton Inn & Suites Memphis-Shady Grove Road, responded to this review

Thank you so much for your review. We are glad we could accommodate you and provide a great location for your stay. We look forward to having you stay with us the next time you are in Memphis, TN.

North Tonawanda, United States
Reviewed 3 August 2016

What an enjoyable weekend we all had at our adjoining suite at the .in Memphis this past weekend! From comfortable clean beds and pillows, to perfect accommodations and comfortable, clean rooms, to delicious breakfast foods with a variety of choices, to such a professional and knowledgeable staff, all at the Hampton Inn in Memphis! The four of us felt pampered...

Review collected in partnership with Hampton
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Helpful?
Thank Andrea D
LoriSeymour, Manager at Hampton Inn & Suites Memphis-Shady Grove Road, responded to this review

Thank you so much for your positive feedback and compliments. We are happy we exceeded your expectations and provide you with Hamptonality. I will definitely be sharing your comments with our staff. We love hearing great feedback about our service and guest experiences. We look forward to having you stay with us the next time you are in Memphis, TN.

Atlanta, Georgia
Reviewed 2 August 2016

The staff is extremely friendly and take care of requests in a prompt fashion. The hotel property is spotless and the rooms are great! They also have great variety for their breakfast each morning. Wonderful value for this area of Memphis.

Review collected in partnership with Hampton
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Helpful?
Thank mnk69
LoriSeymour, Manager at Hampton Inn & Suites Memphis-Shady Grove Road, responded to this review

Thank you so much for your positive review of our hotel. We are happy you enjoyed your stay with us. We look forward to your next visit to Memphis.

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
In your room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
Official Description (provided by the hotel)
Easy access from Interstate 240 exit 15, East Poplar Ave, third light turn left. Located close to Memphis attractions including Germantown, Cordova, Bartlett and Collierville, TN locations. Stay for a weekend, sporting event or for business. Regardless of the reason you're here, we are glad that you are here. ... more   less 

Additional Information about Hampton Inn & Suites Memphis-Shady Grove Road

Address: 962 Shady Grove Rd S, Memphis, TN 38120
Region: United States > Tennessee > Memphis
Price Range: $158 - $268 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Memphis-Shady Grove Road 2.5*
Number of rooms: 131
Reservation Options:
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Also Known As:
Hampton Inn And Suites Memphis-Shady Grove Road
Hampton Inn & Suites Memphis-Shady Grove Road Hotel Memphis
Hampton Inn Memphis
Memphis Hampton Inn
Hotel Style:
#8 Best Value Hotel in Memphis
#10 Business Hotel in Memphis
#11 Family Hotel in Memphis
#14 Romantic Hotel in Memphis
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn & Suites Memphis-Shady Grove Road staff and other travellers.
3 questions
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10 months ago
Oshkosh,Wisconsin
over a year ago

See all questions (3)

Questions? Get answers from Hampton Inn & Suites Memphis-Shady Grove Road staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed on top floor away from elevator. Suite was nice and comfortable.”
mikeandbetty7, 14 Apr 2017 | Read review
“ENJOY the quiet. I prefer upper floors”
BillIBT, 4 Apr 2017 | Read review
“To find a good room, please stay elsewhere.”
, 27 Feb 2017 | Read review
“king suite w/kitchen large corner room near elevator, 331, at back of hotel, if you like away from front its the place stay, quiet quiet”
brianw458, 13 Feb 2017 | Read review
“Choose a room away from the elevator”
ShadeTreeAdvisor, 28 Dec 2016 | Read review
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US$95* /night
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Prices are for 1 room, 2 adults
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