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Yes, Fairfield Inn & Suites is the 'budget' option of the Marriott family of hotels. And I have stayed in many of them across the country. This is the worst. In a sketchy location, in major need of an update/repairs and with a front desk...More
Easy to find.. look for an Exon Gas Station on the corner... 2 of the 3 UNFORTUNATE Nights I was there, 3 Police Cars with Blue Lights ON were there for some reason at their Gas Pumps???) Hotel is just down from there on the...More
The hotel was facing backwards, which have nothing to do with anything. However, my room was very clean and neat. The guest service employee was super nice and allowed me to check my room before paying. The breakfast was blahhh. All frozen food type. Not...More
There is nothing good I can say about this hotel. It's old, dirty, uncomfortable and noisy. The bed and pillows were extremely uncomfortable. Pretty sure I heard every car and truck on the nearby highway, except when the air conditioner kicked in ... which was...More
1 Thank Thomas S
Response from Daniqua C, General Manager at Fairfield Inn & Suites MemphisResponded 4 weeks ago
Dear Thomas S.,
We apologize for your most recent stay with us, and that you did not receive the flawless experience that you deserve. As we pride ourselves on providing you with a clean and comfortable room, we apologize that we fell short of this...More
Best: Staff was very good, facility is well kept and clean, and included breakfast was fine.
The not so good side is that the building is getting old and could use a major rehab. The location is sort of good in relation to the city,...More