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Fairfield Inn & Suites Memphis

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Traveller (36)
Room & Suite (21)
Dining (6)
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Overview
  • Excellent25%
  • Very good23%
  • Average31%
  • Poor10%
  • Terrible11%
Travellers talk about
“hot items”(3 reviews)
“coffee maker”(4 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
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Rooms
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1 room, 2 adults, 0 children
Standard Room
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Reviews (223)
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11 - 15 of 222 reviews
Reviewed 7 October 2017 via mobile

This review is for the west Memphis Fairfield. Terrible maintenance and cleaning. Dead and live (huge) bugs, non-functional thermostat, new locks that occasionally worked, poorly cleaned bathroom, soaked floor near the air conditioner, inattentive front desk. Decent breakfast though, and food location for getting in...More

1  Thank Tom M
Reviewed 23 September 2017 via mobile

The hotel at 6010 Macon Cove in Memphis isn't up to the star I expect for a Fairfield Inn and Suites. The staff was friendly and the breakfast was good. Other than that it isn't very nice. It needs renovation. The carpet on the third...More

1  Thank Tom B
Response from Becky A, Lead GM, Hotel Equities at Fairfield Inn & Suites MemphisResponded 2 October 2017

We are happy to hear that our associates provided you with friendly service and you were able to enjoy our breakfast. We will be sure to communicate your renovation recommendation and apologize for the condition of the hotel you experienced. Your concerns were immediately addressed...More

Reviewed 8 September 2017 via mobile

We are on a month long cross country trip with our four children and my parents and only staying at Marriott properties because we have found them to have superior customer service while being extremely clean. DISAPPOINTED!!!! The lobby had a funky smell and the...More

Thank staceyweldon77
Reviewed 17 August 2017 via mobile

The facility at 6010 Macon Cove in Memphis was the first Fairfield Inn we have been disappointed in. We are Marriott Honors and have always found The Fairfield Inns to be nice and good values. The one on Macon Covel had mold on the tub...More

Thank Ron L
Response from molly357, General Manager at Fairfield Inn & Suites MemphisResponded 19 August 2017

Dear Ron L, Thank you for taking the time to complete the Guest Satisfaction Survey, in regards to your recent stay at the Fairfield inn & Suites Memphis. As we pride ourselves on delivering a memorable hotel experience during your travels we unfortunately fallen short...More

Reviewed 5 August 2017

When I stay at a hotel I look at 4 items 1 Nice to have and 3 important item Nice to have Friendly Staff (PASS) I am happy to say this hotel passed the Friendly Staff test with flying colors. Coming and going I was...More

Thank Mountaineer_Steve
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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Business Centre with Internet Access
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$105 - US$158 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$105 - US$158 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (36)
Room & Suite (21)
Dining (6)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
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Deborah H
March 10, 2017|
Answer
Response from Becky A | Property representative |
Yes, we do have an indoor pool!
0
Votes
Room Tips
"Avoid at all costs"
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"Overlooking rear of building - not in front which overlooks an Interstate Hwy"
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"Unless they fixx it don't expect to browse the internet with the free wifii"
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"Better ask for a room face the front as the back of the hotel is a highway. It can be noisy, especially when..."
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