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Hi, I was staying few nights in extended stay America-Memphis-Germantown West.
at my checkin they asked me 100$ caution. At my departure I sign a paper for the return of the 100$ caution but it never came back on my bank account. They stole 100$...More
Booked on Priceline, just needed something pet friendly as we were driving with our dog. This hotel on Priceline came up as "pets allowed".
Apparently the front desk closes at 11pm, and we arrived after midnight after a long drive. The only sign on the...More
I stayed here 3 nights and liked the hotel. You have a kitchenette in your room with full size frig. You can cook in you room if you want. The area around the hotel is upscale and has a good selection of stores and restaurants.
Great hotel, nice and clean very tidy! Helpful and friendly staff! A no smoking policy in the rooms or onsite is great! Rooms have kitchens and you ask staff for cooking utensils etc! Would definitely come back and stay! Good quiet location!
Honestly, I wouldn't stay again. We went to our first room and it was unclean. Beds weren't made and food on the counter. Asked for another double bed room but told us they were booked. We were given a king suite and only half the...More
Response from Manager_11525, General Manager at Extended Stay America - Memphis - Germantown WestResponded 21 March 2016
Thank you for taking the time to write a review of your stay. The situation you described regarding the cleanliness of your room is truly regrettable. We are very sorry for your experience. Your comments were reviewed by the staff, and we will make sure...More
US$81 - US$105 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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