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Crowne Plaza Memphis Downtown

1,296 reviews
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Traveller (153)
Room & Suite (64)
Dining (13)
Overview
  • Excellent28%
  • Very good33%
  • Average24%
  • Poor9%
  • Terrible6%
Travellers talk about
“free shuttle”(97 reviews)
“shuttle service”(75 reviews)
“beale street”(232 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Free Shuttle or Taxi Services
3.5 Star Hotel
All hotel details
Offers from Crowne Plaza Memphis Downtown
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Rooms
Feb 4Feb 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,296)Write a Review
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All reviewsfree shuttleshuttle servicebeale streethotel shuttlenight managerconvention centerparking feefront desk staffthe room was nicenew orleanssouthern hospitalitydowntowncleoginatrolleygracelandvalet
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1 - 5 of 1,251 reviews
A TripAdvisor Member
1
Reviewed yesterday via mobile

The bartender Kyra was excellent. She catered to my every request with a smile. She was very helpful and witty. Kept the drinks coming and had a nice conversation . Looked professional and happy to serve me. Knew the menu off the top of her...More

Thank A TripAdvisor Member
Hotel's Favourite
Reviewed 3 November 2017

This hotel was the best service we received during our entire tour of the states. The receptionists and the porters could not be more helpful. Nothing was too much trouble from assisting us to check in our flights and printing off our boarding passes to...More

1  Thank JudyPen
Response from 00gc, General Manager at Crowne Plaza Memphis DowntownResponded 3 November 2017

Judy, thank you for choosing Crowne Plaza Memphis Downtown and taking time to review your stay. It was a pleasure to read about the excellent service you received from our staff. This is what we strive to do every day, so thank you for acknowledging...More

Reviewed yesterday via mobile

The hotel staff was friendly, accommodating, efficient and prompt. In addition, the other positive was the free shuttle into town and back again. Temiria, Reginald and Kenny made us feel like family. Upon request, The management compensated us for the many room issues by comp-ing...More

Thank NancyOD
Reviewed 2 days ago via mobile

I really enjoyed my stay at the Crowne plaza. The scenery was nice and the room where very comfortable. The bar setting was nice. Kyra was an excellent hostess!! Definitly will return to this establishment.More

Thank DaMissinLink322
Response from 00gc, General Manager at Crowne Plaza Memphis DowntownResponded yesterday

Thank you for choosing Crowne Plaza Memphis Downtown and for sharing your review. It is a pleasure to read you had a delightful stay with us and loved the comforts of your room. I will share your compliments with Kyra, for providing an excellent service....More

Reviewed 2 days ago

We staid here for a couple of nights, and found the hotel good, with no issues. Big clean rooms. Large modern reception area. The staff were friendly and helpful. The location was good, next to I40 and with a free shuttle into the downtown,More

Thank Greaty44
Response from 00gc, General Manager at Crowne Plaza Memphis DowntownResponded yesterday

Thanks for being our guest and taking time to post your review. We are happy to read you both had a pleasant stay with us and liked your clean & spacious room along with our convenient location. On behalf of everyone here, we invite you...More

View more reviews
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About
Amenities
Top amenities
Restaurant
Pool
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Banquet Room
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$124 - US$244 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$124 - US$244 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (153)
Room & Suite (64)
Dining (13)
Pool & Beach (5)
Hotel & Grounds (134)
Bathroom (18)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
Sue C
14 January 2018|
AnswerShow all 4 answers
Response from Lindsay S | Reviewed this property |
Hi both are not too far away. The train station is 10 minutes by taxi away and I’d say Graceland about 15. Graceland is a must such a fantastic experience. Amtrak was a pleasant journey would definitely recommend.
1
Vote
donald s
26 November 2017|
Answer
Response from ivor123 | Reviewed this property |
There are hairdryers available As to the weather I suggest you check out some of the weather forecasts you can Google
0
Votes
Room Tips
"Quieter rooms overlook the Catholic Church"
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"Not sure which way we faced but we were told it was on the quiet side and we slept well."
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"rooms on the back - are closer to the freeway so you have the traffic noise"
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"we were opposite the freeway. these rooms are very noisy at night"
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