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Crowne Plaza Memphis Downtown

Booking.comUS$127*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Crowne Plaza Memphis Downtown
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1,190 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Memphis Downtown
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Showing 1,149: English reviews
WAKEFIELD WEST YORKS UK.
Reviewed 5 February 2015

Stayed here for my wife's trip to Graceland,thanks it was as expected for this chain of hotels check in easy rooms not facing interstate comfy beds, breakfast ok went on various trips very good Graceland being the tops check out easy thanks.

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Helpful?
2Thank CBROOKES1946
CrowneDOS, Director of Sales at Crowne Plaza Memphis Downtown, responded to this review

Thank you so much for the wonderful review. We are so glad that you enjoyed your stay at the Crowne Plaza Memphis Downtown and had fun at Graceland. We hope you will stay with us again if you return to the Memphis area. Many thanks, Helen Nelson

Reviewed 2 February 2015

Getting in/out of the hotel self park area was a hassle. The keys did not work all weekend. There was no refrigerator or microwave for extended style stays. Even though we registered as 4 people, each day we had to call housekeeping and remind them to bring towels to the room. One set of towels had a lovely bug with...

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Helpful?
Thank ballparkmomma
CrowneDOS, Director of Sales at Crowne Plaza Memphis Downtown, responded to this review

Thank you for the review of your recent stay. We apologize that the service you experienced was not up to par during your stay. We will make sure the issues are brought to our team's attention. Please consider staying with us next year so that we can show you the excellent level of service we are able to provide. Thank...

Louisiana
Reviewed 31 January 2015 via mobile

Stayed here for a business mtg recently and was surprised. Its an older hotel with a recent renovation. For starters, i ate the pot roast in the restaurant and it was great. The hotel is not in a great location but offers shuttles to beale street, and orher stuff within a mile or 2. Im a light sleeper so i...

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Helpful?
1Thank jthwrh
CrowneDOS, Director of Sales at Crowne Plaza Memphis Downtown, responded to this review

Thank you for the review of your recent stay at the Crowne Plaza Memphis Downtown. We are glad that your business trip was a great success with enjoyable food in our restaurant and at the banquet. We hope you will spread the word to your colleagues that we are a great choice in downtown Memphis. We look forward to welcoming...

Reviewed 31 January 2015

All the staff was wonderful, but Kenny was especially very helpful and informative. Also Reginald, the shuttle driver was was very knowledgeable and accommodating. I look forward to staying here the next time I come to Memphis.

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Helpful?
1Thank Gypsyphyllis53
CrowneDOS, Director of Sales at Crowne Plaza Memphis Downtown, responded to this review

Thank you for the great review and for recognizing our team members. We appreciate your kind feedback and look forward to welcoming you back to Memphis soon. Kind Regards, Helen Nelson

Worcestershire
Reviewed 28 January 2015

This hotel was excellent. Arrived at 6.00 (1 hour early) and was booked immediately. The shuttle service in to downtown took me to required destinations and gave me their card to get them to pick me up (BB Kings at 11.30 p.m.) Hotel staff could not do enough for you

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Helpful?
1Thank Caramea
CrowneDOS, Director of Sales at Crowne Plaza Memphis Downtown, responded to this review

Thank you for your 5-star review! We are glad that our great hotel contributed to a fun visit to all the sites in Memphis. We hope to have another opportunity to serve you soon. Kind Regards, Helen Nelson

Southfield, Michigan
Reviewed 26 January 2015 via mobile

I enjoyed my stay. It was comfortable, very clean, and friendly staff. I look forward to coming back next year. The price was reasonable and everything was nice. I will recommend my family and friends to stay @ Crowne Plaza Memphis.

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Helpful?
Thank Cea G
CrowneDOS, Director of Sales at Crowne Plaza Memphis Downtown, responded to this review

Hello and thank you for the great review. We are thankful for your kind comments and look forward to welcoming you back next year. Thank you in advance for the recommendations to your friends. Thank you, Helen Nelson

Reviewed 8 January 2015 via mobile

We were delayed over from our travels and stayed at the Crown. Our stay was okay, but our server Sandra made it worth it. Sandra was polite and very sweet. Sandra checked on us and made us feel at home. I recommend Sandra for everyone. Thanks Sandra, we love you.

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Helpful?
1Thank Nicole F
CrowneDOS, Director of Sales at Crowne Plaza Memphis Downtown, responded to this review

Thank you so much for the 5-Star review! We are truly appreciative of the wonderful comments regarding our team member. She will be excited by your feedback and we will make sure she is commended for such excellent service. We hope to see you again soon. Kind Regards, Helen Nelson

Portland, Maine
Reviewed 7 January 2015

This review will look at the levels of customer service, not location nor tourist amenities. From the moment I checked in, until I boarded the hotel shuttle to leave the next day; this hotel shined in all areas of customer service. Check in was a delight. I was greeted immediately, given my room assignment, and shown to the hotel elevator....

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Helpful?
2Thank marsfj1
CrowneDOS, Director of Sales at Crowne Plaza Memphis Downtown, responded to this review

Thank you for the 5-Star review! We love to hear such excellent comments regarding our hotel and team members. We pride ourselves on our customer service and are thankful that you took the time to provide this feedback. We hope you will stay with us the next time you are in Memphis. Kind Regards, Helen Nelson

Houston, Texas
Reviewed 2 January 2015

This hotel was alright. It was clean. It was just over a mile walk from Beale street. The walk was a bit scary. I usually carry a concealed pistol, as I am licensed, however once on beale street every place has a no firearms sign, so we decided to take the shuttle. The hotel offered a shuttle, which was nice,...

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Helpful?
1Thank Zack L
CrowneDOS, Director of Sales at Crowne Plaza Memphis Downtown, responded to this review

Thank you for the review of your recent stay. We apologize for the late housekeeping service and hope that this did not cause an inconvenience. Thank you for mentioning our team members Leroy - we will pass along your comments to him. We will certainly pass along your recommendation to extend our shuttle service hours and look forward to the...

Dallas, Texas
Reviewed 31 December 2014

A group of 5 friends and family traveled to Memphis from Dallas to attend the Liberty Bowl. From the minute we arrived at the Crown Plaza to the minute we left - we were treated like VIPs. Upon arrival we went to the lounge where Qwen, Kim and Kenny could not have been more accommodating! Lots of WVU & Texas...

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Helpful?
Thank txtanner1
CrowneDOS, Director of Sales at Crowne Plaza Memphis Downtown, responded to this review

Thank you for the 5-star review. We love that you mentioned so many of our team members by name and will pass along your kind comments to them. We strive to provide the best in service and thank you for this recognition. We hope you will stay with us again soon. Thank you, Helen Nelson

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Stay in the heart of historical Memphis traditions at the fully renovated Crowne Plaza Memphis Downtown. Fresh from a multi- million dollar renovation, no detail has been overlooked. Our hotel is within minutes of famed Barbeque and Blues. Perfectly situated between the Memphis Cook Convention Center and Beale Street, the newly renovated Crowne Plaza Memphis Downtown is the ideal location for those in town for business and pleasure. A wonderful compliment to the Memphis city vibe, the updated features bring the excitement of the street right into the lobby of our hotel. Every detail about this distinct hotel has you in mind. Spacious, modern guest rooms with unbeatable views of the Memphis skyline, or St. Jude's Campus and Bass Pro Shop at the famed Pyramid. Our rooms offer efficient, user friendly workspace, free Wi-Fi, as well as refrigerators and in-room safes. A top of the line, exercise facility equipped to meet the most demanding personal workout regimen. Enjoy socializing with colleagues and friends in a newly designed public area that provides quiet seclusion or a multitude of entertainment options to suit every wish, including the newly added Blues Patio fully equipped with cooling mist and fans. Enjoy a bite or a libation in our famous Notes and Provisions. Be sure to say hello to the local mixologist! Don't forget to visit the in-house St. Jude's art gallery and see how miracles happen. As a partner with St. Jude's Research Hospital we have the distinct privilege of supporting them and the pleasure of witnessing the difference it makes. Now you can as well. "Success has nothing to do with what you gain in life or accomplish for yourself. It's what you do for others." - St. Jude Founder Danny Thomas Whatever the reason is for your visit, you'll experience a new and better way of hospitality at the Crowne Plaza Memphis Downtown. ... more   less 

Additional Information about Crowne Plaza Memphis Downtown

Address: 300 N 2nd St, Memphis, TN 38105-2614 (Formerly Wyndham Garden Hotel)
Region: United States > Tennessee > Memphis
Price Range: $178 - $395 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Memphis Downtown 3.5*
Number of rooms: 230
Reservation Options:
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Also Known As:
Crowne Plaza Memphis
Memphis Crowne Plaza
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Memphis Downtown staff and other travellers.
29 questions
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Questions? Get answers from Crowne Plaza Memphis Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Insist on a room that does not face the Highway.”
ElsieFromShropshire, 22 May 2017 | Read review
“Never accept a room on the Interstate highway side unless you are completely untroubled by traffic noise.”
Charnwood-traveller, 11 May 2017 | Read review
“Rooms facing the Bass Pro Pyramid were noisy due to highway”
  • The Bass Pro Shop Pyramid and noisy highway
jhilton14, 2 May 2017 | Read review
“Ask for a quiet room.”
K2649PNwendyb, 27 Apr 2017 | Read review
“Ask for a renovated room. Although they might all be by now.”
dbaker831, 12 Apr 2017 | Read review
5 of 5
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US$127* /night
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Prices are for 1 room, 2 adults
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