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This is the second visit to this hotel in three weeks and I must say it's not up to the Marriott standard. The rooms are a little run down and in need of refreshing. On my first stay here the room has an odd musty...More
Thank FedTraveler32
Response from TMIHospitality, Manager at SpringHill Suites Memphis East/GalleriaResponded 4 days ago
Dear FedTraveler32,
Thank you for the review of our hotel. We are sorry to hear that we did not meet your expectations during your time with us. We strive to provide our guests with a impressive experience and we regret to hear that we fell...More
Once I entered my room during my recent business trip the first thing that hit me was the smell of the room. My room was clean and smelled of crisp linen air! It was a very pleasant place to stay. The staff was professional and...More
Was greeted by a nice woman when we arrived. She was friendly and gave us all information about breakfast, wi-fi, etc. Things went downhill once we arrived in our room. The room was old and outdated, not what we are used to from a Marriott....More
Thank newdis
Response from TMIHospitality, Manager at SpringHill Suites Memphis East/GalleriaResponded 2 weeks ago
Dear Newdis,
Thank you for your review. I'm glad to hear you had a great check in experience. However, I'm sorry that the rest of your stay didn't meet your expectations. Our hotel is actually scheduled to begin updates later this year, and I'm sure...More
When you first walk in, the Springhill Suites are what's expected from a Marriott. It is clean with a friendly reception. The room was large and spacious with all the amenities. However; the curtains were dirty and stained. Forget about trying to sleep in, the...More
Thank John K
Response from TMIHospitality, Manager at SpringHill Suites Memphis East/GalleriaResponded 2 weeks ago
Dear John K,
We appreciate you taking the time to review your stay at the SpringHill Suites Memphis East Galleria. I'm glad that you enjoyed the cleanliness of our hotel and friendly reception. However, I apologize that not all areas met your expectations. You will...More
Stopped for a quick nights sleep on a road trip. The lobby was clean as were the rooms although a bit of wear on the carpet. That didnt bother me at all. It was my family of four and a friend. I got a room...More
US$136 - US$189 (Based on Average Rates for a Standard Room)
Hotel class
Star rating provided by Expedia.
Hotel Style
#19 Business Hotel in Memphis
Room types
Suites ,
Non-Smoking Rooms ,
Family Rooms
Number of rooms
79
Reservation Options
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Location
United States >
Tennessee >
Memphis
Also Known As
Springhill Suites Memphis East / Galleria Hotel Memphis ,
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Canada (English)