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    SpringHill Suites Memphis East/Galleria

    2800 New Brunswick Rd, Memphis, TN 38133-4142
    +1 855-821-4553
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    2017-12-24 2017-12-25
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    US$94
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    Traveller (36)
    Room & Suite (39)
    Dining (9)
    Overview
    • Excellent47%
    • Very good28%
    • Average14%
    • Poor7%
    • Terrible4%
    Travellers talk about
    “front desk” (40 reviews)
    “room was clean” (23 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Non-Smoking Hotel
    Suites
    Fitness centre
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    Self-Serve Laundry
    3.0 Star Hotel
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    Rooms
    Dec 24Dec 25
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (277)
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    11 - 15 of 274 reviews

    Reviewed 6 August 2017 via mobile

    Very comfortable beds and extremely nice staff but the hotel itself needs a little TLC. The pool tiles were dirty, in our room the couch had stains and there was rust on the lights in the bathroom. There was a spot where someone patched a...More

    2  Thank GinaPhelps
    Response from TMIHospitality, Manager at SpringHill Suites Memphis East/GalleriaResponded 8 August 2017

    Dear GinaPhelps, We appreciate you taking the time to review your stay at the SpringHill Suites Memphis East Galleria. I'm glad you enjoyed our friendly staff and comfortable rooms. However, I apologize for the maintenance issues you encountered. Our hotel is actually scheduled to begin...More

    Reviewed 5 August 2017 via mobile

    We were able to accommodate our family of 6 with no issue. We had 2 queens and a pullout sofa bed. The staff was very helpful, even addressed a rude family in the pool area. Ashley did a great job in the breakfast area in...More

    Thank Scott O
    Reviewed 2 August 2017

    Outside of the geographic location in the greater Memphis area (which is excellent), the hotel seems a bit sub-standard for any of the Marriott brands. Terrible? No, not at all. But it seems to be showing some signs of age, from popcorn ceilings in the...More

    2  Thank Gypsy0004
    Response from TMIHospitality, Manager at SpringHill Suites Memphis East/GalleriaResponded 3 August 2017

    Dear Gypsy0004, Thank you for reviewing your stay at the SpringHill Suites Memphis East Galleria. I'm glad that you enjoyed our great location. However, I apologize that your room did not meet your standards. I'm pleased to say that we are beginning a renovation later...More

    Reviewed 2 August 2017 via mobile

    I am a business traveler and I stay in Springfield, Courtyard, and Fairfield Marriott properties around 10-15 nights a month for the last 22 years. This Marriott Springfield Inn property is no where near Marriott standards. This hotel is run down, dirty carpet, dirty old...More

    1  Thank Mike C
    Response from TMIHospitality, Manager at SpringHill Suites Memphis East/GalleriaResponded 3 August 2017

    Dear Mike C, Thank you for your review of the SpringHill Suites Memphis East Galleria. I'm sorry that you weren't completely satisfied with our hotel and service. This is something we are addressing as we are scheduled for a full renovation later this year. We...More

    Reviewed 21 July 2017 via mobile

    This is the second visit to this hotel in three weeks and I must say it's not up to the Marriott standard. The rooms are a little run down and in need of refreshing. On my first stay here the room has an odd musty...More

    2  Thank FedTraveler32
    Response from TMIHospitality, Manager at SpringHill Suites Memphis East/GalleriaResponded 22 July 2017

    Dear FedTraveler32, Thank you for the review of our hotel. We are sorry to hear that we did not meet your expectations during your time with us. We strive to provide our guests with a impressive experience and we regret to hear that we fell...More

    La Quinta Inn & Suites Memphis Wolfchase
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    About
    Amenities
    • Top amenities
    • Pool
    • Free High Speed Internet ( WiFi )
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Breakfast included
    • Hotel Amenities
    • Business Centre with Internet Access
    • Free Parking
    • Breakfast included
    • Meeting Rooms
    • Laundry Service
    • Multilingual Staff
    • Self-Serve Laundry
    • Dry Cleaning
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Heated pool
    • Indoor pool
    • Hot Tub
    Details
    • Price range
    • US$112 - US$179 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #19 Business Hotel in Memphis
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 79
    • Reservation Options
    • TripAdvisor is proud to partner with Marriott, Booking.com, Expedia, Hotels.com, Priceline, Orbitz, Travelocity, Hotwire, Cancelon, TripOnline SA, HotelQuickly and getaroom.com so you can book your SpringHill Suites Memphis East/Galleria reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Tennessee >
    • Memphis
    • Also Known As
    • Springhill Suites Memphis East / Galleria Hotel Memphis ,
    • Springhill Suites East Galleria
    Add Photo Photos
    Traveller (36)
    Room & Suite (39)
    Dining (9)
    Pool & Beach (3)
    Hotel & Grounds (42)
    Bathroom (6)
    Business Centre & Event Rooms (3)
    Nearby
    Sponsored by:
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    lesrogers
    23 February 2017|
    AnswerShow all 2 answers
    Response from TMIHospitality | Property representative |
    Hi lesrogers, Please contact me at the hotel and I'd be happy to look up your information for you. Thanks, Louise K. General Manager 901-380-9700
    0
    Votes
    Room Tips
    "Get a room facing the back of the hotel and as close to Hwy 64 as possible."
    Read review
    "If you don't get the room you want, contact the front desk."
    Read review
    "I stay on floor one when I travel in case of emergencies. Always check windows for secure locks."
    Read review
    "We were on the back side of the hotel and it was very quiet."
    Read review
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