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BEST WESTERN Galleria Inn & Suites

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BEST WESTERN Galleria Inn & Suites
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426 Reviews from our TripAdvisor Community

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Showing 421: English reviews
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Minneapolis, Minnesota
Reviewed 6 days ago NEW

Hotel is located at a busy intersection of Hwy 64 and I40. Traffic noise was a problem at night. The king room had just enough room in it to get around the bed. The bathroom was very small with just enough room to turn around in. We are not large people! We had requested a room on the top floor...

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Helpful?
Thank dis051414
BWGalleria, Manager at BEST WESTERN Galleria Inn & Suites, responded to this review

Dear dis051414--Thank you for reviewing our property and providing us with the feedback which we continuously use to train our fellow Team members. I am sorry you found the Studio King room small; hopefully, the next time your reservations are made, you can opt for many of our larger room choices from Regular Q Doubles to 3 Bed Family Rooms...

chicago
HOTEL’S FAVOURITE REVIEW
Reviewed 27 February 2017

Stayed at this hotel twice non-consecutively last week. The hotel is very clean. The rooms were comfortable. The beds and pillow were also comfortable. Breakfast was filling-though the only problem would be the orange juice-it tasted more like a drink not a juice. I want to say that Kay who works the front desk is the sweetest and kindest person....

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Helpful?
Thank ChicagoOceanwaters
About Hotel's Favourite Review
BWGalleria, Manager at BEST WESTERN Galleria Inn & Suites, responded to this review

Dear ChicagoOceanwaters--Thank you so much for your kind words. I am truly glad Ms. Kay was able to take good care of you while you were our guest. We truly look forward to your next visit so we can show you all of the new upgrades we have in store:) Sincerely, Leslie Rockholt General Manager

Bethel, Pennsylvania
Reviewed 6 days ago NEW

Clean rooms, great selection on breakfast and very friendly Staff!! There for a business trip from Pennsylvania felt like I was just home. Just couple minutes from downtown Memphis. The staff where helpful. The beds were very comfortable.

Review collected in partnership with Best Western
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Helpful?
Thank ocielt
BWGalleria, Manager at BEST WESTERN Galleria Inn & Suites, responded to this review

Dear ocielt--Thank you for your kind words. I am glad our staff was able to make you feel at home, and you were able to take advantage of our easy I-40 access to attend your downtown meeting. Hopefully, we will see you again real soon. Sincerely, Leslie Rockholt General Manager

Mountain Home, Arkansas
Reviewed 1 week ago NEW

We needed a place to stay for a visit to Somerville, just East of Memphis. This hotel was very well located on the edge of the Memphis Metro area. Easy on and off of I-40 and US64. It was clean and comfortable. The staff was helpful and friendly. Many restaurants nearby.

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Helpful?
Thank NorforkFisherman
BWGalleria, Manager at BEST WESTERN Galleria Inn & Suites, responded to this review

Dear NorforkFisherman, Thank you for you review. I am glad you enjoyed not only your stay but many of the surrounding restaurants nearby. Being so close to Somerville, we truly hope to see you again in the near future whenever you come back to visit family and/or travel for business. Sincerely, Leslie Rockholt General Manager

Houma, Louisiana
Reviewed 1 week ago

Our room was very clean and large. There was a small room connection that had previously been a kitchenette. It was converted to a small bedroom that featured a twin size bed. so there were actually 3 beds in our room. This was especially nice since there were 3 people in our party.

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Helpful?
Thank lillieburgess
BWGalleria, Manager at BEST WESTERN Galleria Inn & Suites, responded to this review

Dear lillieburgess--Thank you so much for your review. I am glad you enjoyed your stay in our newly renovated family suites with 3 beds! We hope to see you soon so you can enjoy all of the new public area amenities we have in store for everyone. Sincerely, Leslie Rockholt General Manager

Reviewed 2 weeks ago

I stayed at the BW in Memphis, TN (near Wolfchase). The hotel was in a good location and the staff was courteous. I stayed in a 2 Queen bed suite, and we had more than enough room!! Upon entering the room, is was VERY HOT/humid!! After turning on the fans, and turning the air down...the room was at a comfortable...

Review collected in partnership with Best Western
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Helpful?
Thank Tiffany M
BWGalleria, Manager at BEST WESTERN Galleria Inn & Suites, responded to this review

Dear Tiffany M--Thank you for your review. I am glad you enjoyed your stay and found our 2 Queen bed suite quite comfortable!!! We look forward to your next stay with us which should hopefully be real soon:) Sincerely, Leslie Rockholt General Manager

Reviewed 2 weeks ago via mobile

What a lovely place to do stay. Family was comfortable and happy for our three day Memphis visit. The suite was spacious and clean. Staff was incredibly attentive and helpful. They found us disconnects for like cal dinners. This was a great place to stay!

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Helpful?
Thank Beth F
BWGalleria, Manager at BEST WESTERN Galleria Inn & Suites, responded to this review

Dear Beth F--Thank you so very much for your kind words! I am glad you enjoyed your stay with us and that our staff was able to take good care of you. We truly look forward to your visit through town! Sincerely, Leslie Rockholt General Manager

San Antonio, Texas
Reviewed 3 weeks ago

The room was very large and extremely clean. Staff was very helpful. Would not hesitate staying at the hotel in the future.the bed was very comfortable. The walls are thin and you can hear people talking in the next room..

Review collected in partnership with Best Western
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Helpful?
Thank retiredandbusy
BWGalleria, Manager at BEST WESTERN Galleria Inn & Suites, responded to this review

Dear retiredandbusy--Thank you so much for your review. I am so glad you enjoyed your stay and found our new beds comfortable. We truly hope to see you again shortly so you can see all of the finished new public area renovations we currently have going on! Sincerely, Leslie Rockholt General Manager

Clarksville, Tennessee
Reviewed 3 weeks ago

Miss Mamie made sure I was situated and had everything I needed. She mafe sure we were comfortable and felt at home. Anything i asked her for, she was willing to help me and i appreciate that. Thank you Miss Mamie!

Review collected in partnership with Best Western
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Helpful?
Thank levetris
BWGalleria, Manager at BEST WESTERN Galleria Inn & Suites, responded to this review

Dear levetris--Thank you so much for your kind and wonderful words. Please note that all guest feedback is shared at our Team Meetings, and I am certain your review will put a smile on Ms. Mamie's face. I am glad everything was to your satisfaction and we were able to take care of you. We look forward to seeing you...

Reviewed 3 weeks ago via mobile

I booked this stay on a Priceline or Hotwire and got it for $69 plus tax. What a value! The rooms were recently refurbished and everything was clean and new and comfortable. Beds were firm, but I slept like a log, so I think they must've been comfortable. Breakfast was one of the better buffets for this type of hotel...

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Helpful?
Thank Angie M
BWGalleria, Manager at BEST WESTERN Galleria Inn & Suites, responded to this review

Dear AngieM--Thank you for your review and we are glad you were able to sleep like a log:) I am also glad to hear that you enjoyed our newly renovated guest rooms and upgraded Breakfast Bar. We look forward to your next visit so we can show off our new public areas. Sincerely, Leslie Rockholt General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Breakfast included
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
Official Description (provided by the hotel)
Stay at this award-winning, newly renovated, Memphis hotel offering convenient access to Memphis attractions.Best Western Galleria Inn & Suites is the recipient of the Director's Award for cleanliness and hospitality. Stay in a well-appointed guest room and enjoy room amenities such as cable satellite television with HBO® and high-speed Internet access. Guests will also appreciate hotel amenities like our complimentary breakfast bar, an exercise facility and meeting facilities for up to 33 guests. ... more   less 

Additional Information about BEST WESTERN Galleria Inn & Suites

Address: 8635 US Highway 64, Memphis, TN 38133-4122 (Formerly Holiday Inn)
Region: United States > Tennessee > Memphis
Price Range: $139 - $212 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Galleria Inn & Suites 2.5*
Number of rooms: 107
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Hotwire, Priceline, Orbitz, Travelocity, Best Western, Cancelon, getaroom.com and HotelQuickly so you can book your BEST WESTERN Galleria Inn & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Galleria Hotel Memphis
Best Western Bartlett
Best Western Memphis
Bartlett Best Western
Hotel Style:
#5 Best Value Hotel in Memphis
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Galleria Inn & Suites staff and other travellers.
8 questions
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Questions? Get answers from BEST WESTERN Galleria Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Take the US64 Exit off I40 and not the Germantown Pkwy one.”
NorforkFisherman, 17 Apr 2017 | Read review
“Third floor above lobby smelled like smoke”
247wendyb, 27 Feb 2017 | Read review
“Ask for one away from the major street and interstate”
289trishf, 13 Feb 2017 | Read review
“rooms by pool would not be ideal if you want peace...people tend to talk when leaving area.”
TammyD155, 13 Oct 2016 | Read review
“All rooms are good and freshly remodeled. Room on the uneven numbers are away from the freeway so they would be a little quitter.”
jameswQ9835GA, 6 Oct 2016 | Read review
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