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Room & Suite (52)
Dining (12)
Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for staff in public areas
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
- Staff required to regularly wash hands
Updated 20-11-06 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 20-11-06 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#25 of 151 hotels in Memphis
Location
Cleanliness
Service
Value
Stay at this award-winning, newly renovated, Memphis hotel offering convenient access to Memphis attractions.Best Western Galleria Inn & Suites is the recipient of the Director's Award for cleanliness and hospitality. Stay in a well-appointed guest room and enjoy room amenities such as cable satellite television with HBO® and high-speed Internet access. Guests will also appreciate hotel amenities like our complimentary breakfast bar, an exercise facility and meeting facilities for up to 33 guests.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Kids stay free
Business Centre with Internet Access
Meeting rooms
Baggage storage
Parking
Wifi
Breakfast buffet
Vending machine
Convenience store
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Laundry service
Self-serve laundry
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Room features
Air conditioning
Fireplace
Housekeeping
Safe
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Business
Languages Spoken
English
Location
Full view
38Car recommended
Grade: 38 out of 100
19Restaurantswithin 1 km
0Attractionswithin 1 km
705Reviews16Q+A73Room tips
Reviews
Traveller rating
- 302
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- 117
- 53
- 37
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Popular mentions
This hotel is really outdated compared to hotels in very close proximity. The bathroom is small, they messed up our room. It took 30 min for the lady at the desk to ring me up for 4 sodas. Not sure where the gap is here but it does not live up to the Best Western standard that I'm familiar with.
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Date of stay: April 2021Trip type: Travelled with family
Helpful
Hotel's Favourite
I enjoyed the family room which consisted of 2 double beds and a twin bed. We traveled during the pandemic so therefore breakfast was not serve . This particular facility was in walking distance to Walmart and there were several eateries available as well as the shopping mall. The only complaint is we were unable to close the curtains completely and the outside light was so bright at 230 am we thought it was around 8 or 9 am. This Best Western was a great choice.
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Review collected in partnership with Best Western
Date of stay: August 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
1 Helpful vote
Helpful
I must say I truly dislike writing reviews but when you find something absolutely great or awful you have to share. The lobby was beautiful but the luxury starts and ends there. When you reach your floor its very dim like a scary scene from a horror movie and there's a slight not so fresh odor. Also the hotel bedding has changed so the room doesn't have the charm as it does in the pictures. But none of those things compare to the dread I felt when I woke early excited about hot breakfast but saw MULTIPLE BED BUGS. Another reviewer said there were bed bugs and the hotel wrote back saying none were found after inspection. I guess they would have to say that to keep people coming because no one wants to take bed bugs home. So, after a one night stay (which was supposed to be 5) I left and asked for a refund in which they did not give me due to their inspection first protocol so I had to take out a loan to get a room at a new hotel. There are much better hotels in thats same area.…
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Review collected in partnership with Best Western
Date of stay: March 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
+1
I booked my Holiday Guests into the Best Western Plus Galleria. The Booking.com rate was attractive. Desk Clerk Patrick was courteous & helpful. Lobby was clean & quiet. Breakfast area was currently mandated closed. Room on 3rd Floor was spacious & nicely furnished. However, hallway & room were smoky. The HVAC was very distracting ~ loud & kicked on & off every few minutes, making it impossible to leave the TV at a consistent volume. That, & the small square pillows (website photos show normal-size rectangular pillows) made it an unrestful night. When I picked up my Guests, I noticed a Housekeeper in the Hallway without a Mask. I won’t book this one again.
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Date of stay: December 2020Trip type: Travelled with friends
Helpful
I picked this hotel because the Hotel Policy (on Best Western Website and Hotel Door) said that guests and staff were required to wear masks in the common area during the Covid 19 pandemic. Not a single guest was wearing a mask. Only one staff member, a very kind and helpful woman at the desk when I checked in, was wearing one. The elevator smelled like cheap dank marijuana, and so did the entire 5th floor. It was about 90 degrees in my room, and the heater was stuck on. The shower head was also broken. There was only one towel in the bathroom (clearly the room had not been refreshed). Do yourself a favor, do not stay here. The management is terrible.
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Date of stay: January 2021
Location
Service
Sleep Quality
Helpful
PRICE RANGE
US$95 - US$144 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western galleria hotel memphis, best western bartlett, best western memphis, bartlett best western
FORMERLY KNOWN AS
Holiday Inn
LOCATION
United StatesTennesseeMemphis
NUMBER OF ROOMS
107
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Claim Your Listing Frequently Asked Questions about Best Western Plus Galleria Inn & Suites
Which popular attractions are close to Best Western Plus Galleria Inn & Suites?
Nearby attractions include Wolfchase Galleria (1.2 km) and Stellar Cellar Wine & Spirits (1.2 km).
What are some of the property amenities at Best Western Plus Galleria Inn & Suites?
Some of the more popular amenities offered include free wifi, free breakfast, and a fitness centre.
Which room amenities are available at Best Western Plus Galleria Inn & Suites?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Best Western Plus Galleria Inn & Suites?
Guests can enjoy free breakfast during their stay.
Is parking available at Best Western Plus Galleria Inn & Suites?
Yes, free parking is available to guests.
What are some restaurants close to Best Western Plus Galleria Inn & Suites?
Conveniently located restaurants include Firebirds Wood Fired Grill, Abuelo's Mexican Restaurant, and Texas Roadhouse.
Are there opportunities to exercise at Best Western Plus Galleria Inn & Suites?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Best Western Plus Galleria Inn & Suites?
Yes, laundry service and self serve laundry are offered to guests.
Does Best Western Plus Galleria Inn & Suites offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Are there any historical sites close to Best Western Plus Galleria Inn & Suites?
Many travellers enjoy visiting Davies Manor Plantation (2.6 km).
Is Best Western Plus Galleria Inn & Suites accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.