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Staybridge Suites Memphis - Poplar Ave East

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#2 of 136 Hotels in Memphis
Certificate of Excellence
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Staybridge Suites Memphis - Poplar Ave East
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751 Reviews from our TripAdvisor Community

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There are newer reviews for Staybridge Suites Memphis - Poplar Ave East
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Showing 742: English reviews
Bowling Green, Kentucky
Reviewed 23 February 2016

Overall a nice property but the room had a very noticeable musty smell so we kept having to spray deodorizer in the room. In my opinion the room only had a cursory cleaning and could benefit from having an occasional deeper cleaning (carpet shampoo, bathroom scrub, etc.). Breakfast was very good and staff was friendly and helpful.

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Helpful?
Thank brentgipson
SBSMemphisEast, General Manager at Staybridge Suites Memphis - Poplar Ave East, responded to this review

Dear brentgipson - It is good to see that you overall had a satisfactory stay. I am terribly sorry for a musty smell you encountered. We will address this issue in our standup meeting today. I am glad you enjoyed our breakfast and found our staff friendly and helpful. We hope you will come back again for another visit. Best...

Tenino, Washington
Reviewed 22 February 2016

Lois was wonderful and so helpful in giving us directions on how to get downtown and what to do while downtown. The room was very nice. We enjoyed Memphis very much and the location of the hotel was very good and convenient.

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Helpful?
Thank Faye D
SBSMemphisEast, General Manager at Staybridge Suites Memphis - Poplar Ave East, responded to this review

Dear Faye D - Lois is wonderful. I will agree. We and the guests are blessed to have her on staff. I am happy to know you liked the room and enjoyed your time in Memphis. We are just located of the interstate in East Memphis. That doesn't leave us too far of a drive for all the attractions. I...

Nashville, Tennessee
Reviewed 22 February 2016

Clean, nicely furnished, wonderful staff, pet friendly, great location, comfortable beds, nice linens. Our only complaint would the quality of TV service/channels. We would definitely stay here again.

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Helpful?
Thank jenngking
SBSMemphisEast, General Manager at Staybridge Suites Memphis - Poplar Ave East, responded to this review

Dear jenngking - I hope you enjoyed your weekend getaway. It is great to know you really liked our hotel. However, I do apologize that you did not like the selection of our TV service/channels. I am grateful that this would be your only complaint as you mentioned many positive things. We would definitely love for you to stay again...

Philadelphia, Pennsylvania
Reviewed 22 February 2016 via mobile

Everyone was so nice at this hotel. They will even take you in shuttle to local restaurants! Very clean and they allow dogs even bigger dogs! Nice having a full size fridge with ice maker and a separate bedroom. Breakfast woman was so nice and made everyone feel welcome. Great choice at breakfast as well.

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Helpful?
Thank spm002
SBSMemphisEast, General Manager at Staybridge Suites Memphis - Poplar Ave East, responded to this review

Dear spm002 - I sure hope everyone was so nice. Yes we will take you in the shuttle to restaurants. We actually will take you anywhere within a five mile radius of the hotel as well as to and from the airport. And it is complimentary. We also are a pet friendly hotel with a full kitchen in each room....

Reviewed 21 February 2016 via mobile

Love this place. Wish my apartment was this layout. Not missing home. You have everything like an apartment home. The staff are pleasant and friendly. You have breakfast and dinner served. It's my first time traveling and staying in a hotel. I feel comfortable. I'll really miss my suite.

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Helpful?
Thank Racquel S
Rancho Cucamonga, California
Reviewed 20 February 2016

I enjoyed my stay. The only thing was on Sunday I went for breakfast looking forward to some scrambled eggs. There were none. I asked the gentleman in charge if there were any more and he told me there were only boiled eggs. It was 9:30am and for a minute I thought breakfast was over then realizing that breakfast was...

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Helpful?
Thank jojovonne
SBSMemphisEast, General Manager at Staybridge Suites Memphis - Poplar Ave East, responded to this review

Dear jojovonne - I am glad to see that you enjoyed your stay. I am sorry about your experience with breakfast on the Sunday of your trip. This issue has been addressed with our staff member. It is great that Debra was there for you the following day. She is definitely wonderful. I hope you enjoyed her banana bread. It...

Florida
Reviewed 19 February 2016

I continue to choose this hotel. I keep waiting for there to be a slip up from the staff, but they continue to score at the top of their game. Well trained, managers are available, clean and close to everything. Why would I stay anywhere else?

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Helpful?
Thank MARSFlorida
SBSMemphisEast, General Manager at Staybridge Suites Memphis - Poplar Ave East, responded to this review

Dear MARSFlorida - As always, it is a pleasure to have you as our guest. It is good to know that our team continues to score at the top. I like to think we are clean but we are definitely close to just about everything being just off the interstate in East Memphis. We hope to see you again soon....

Memphis
Reviewed 19 February 2016

I lived at the Staybridge Suites for over a month, and felt comfortable and welcomed during my entire stay. The staff was courteous, accommodating, and polite and my room was spacious and comfortable. Now that I'm home, I actually find myself missing the Staybridge!

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Helpful?
Thank wmartin2016
SBSMemphisEast, General Manager at Staybridge Suites Memphis - Poplar Ave East, responded to this review

Dear wmartin2016 - It was great to have you as our guest. I am glad to see that you felt comfortable and welcomed during your entire stay. Now that you're home, you are more than welcome to come back and visit anytime. Best regards, Jonathan Mulroy, General Manager.

Germantown, Tennessee
Reviewed 19 February 2016

Quiet room, great shower, breakfast bar was good as well. Hotel location was good for the business convention that I attended, with several local restaurants to choose from. location was not too far from the airport without traffic issues.

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Helpful?
Thank Z5686IKjohnf
SBSMemphisEast, General Manager at Staybridge Suites Memphis - Poplar Ave East, responded to this review

Dear Z5686lKjohnf - It is great to see that you enjoyed your trip to Memphis. I hope your business convention went well. There are many restaurants in the area to try. I am glad you enjoyed your stay with us from the quiet room down to breakfast. We hope you will come back again soon. Best regards, Jonathan Mulroy, General...

USA
Reviewed 16 February 2016

After our stay, I will always seek out Staybridge Suites in other cities from now on. Rooms were excellent, spacious, comfy and clean. Every staff member we encountered was overly friendly. Continental breakfast was better than the majority of places Ive had continental breakfast at. Overall we had a really great stay!

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Helpful?
Thank MAV79
SBSMemphisEast, General Manager at Staybridge Suites Memphis - Poplar Ave East, responded to this review

Dear MAV79 - I seek out Staybridge Suites in other cities as well. And it is not just because I work at one. Staybridge Suites has much to offer guests from spacious rooms to complimentary breakfast, laundry, Social, etc. I am very happy to know that you enjoyed your stay with us. We hope that you will come back again...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
Welcome to East Memphis's finest all suite hotel! Our 100% smoke free Staybridge Suites takes pride in our great service and convenient location! Just a short drive from the airport, downtown Memphis, FedEx Forum, Beale Street, Graceland, University of Memphis, Rhodes College, Christian Brothers College and all Memphis attractions. We are conveniently situated off Poplar Avenue and I-240 in the heart of East Memphis business corridor. Our location provides easy access to all major highways including I-240, I-40 and I-55. Within minutes of the hotel you can enjoy a wide variety of restaurants, shopping and entertainment options. Our primary goal is to make you comfortable, and we start with 114 tastefully designed suites and guestrooms. Each suite is complete with a coffee maker, hair dryer, iron/ironing board, two telephones with two lines, pullout sofa sleeper and two televisions with cable. We offer wireless high-speed Internet access in all guestrooms and meeting rooms. Start your day with our complimentary deluxe hot breakfast buffet and relax with our Tuesday-Thursday evening Social and enjoy a complimentary beer or glass of wine. Work off the stress of a busy day in our exercise room, seasonal outdoor swimming pool or hot tub. Your pet is welcome to join you for a nominal non-refundable fee. Business and airport shuttle service are provided free of charge, daily from 7AM-10PM. All this, plus earn points or miles with Priority Club. ... more   less 

Additional Information about Staybridge Suites Memphis - Poplar Ave East

Address: 1070 Ridge Lake Blvd., Memphis, TN 38120 (Formerly Hawthorn Suites)
Region: United States > Tennessee > Memphis
Price Range: $160 - $254 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Staybridge Suites Memphis - Poplar Ave East 3*
Number of rooms: 114
Reservation Options:
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Also Known As:
Staybridge Suites Memphis - Poplar Ave East Hotel Memphis
Memphis Staybridge Suites
Hotel Style:
#1 Business Hotel in Memphis
#1 Family Hotel in Memphis
#6 Romantic Hotel in Memphis
#8 Best Value Hotel in Memphis
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Questions & Answers

Here's what travellers have asked, with answers from Staybridge Suites Memphis - Poplar Ave East staff and other travellers.
15 questions
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North Kansas City, Missouri
4 months ago
Johnson City, Tennessee
5 months ago
Thurso, United Kingdom

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Questions? Get answers from Staybridge Suites Memphis - Poplar Ave East staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Excellent room. Was more than we excepted”
 of 5 bubbles dixier834, 3 Mar 2017 | Read review
“Interior room overlooking the pool. Nice to see how busy the pool is if you want to take a swim.”
 of 5 bubbles pate21, 2 Oct 2016 | Read review
“Close to University of Memphis”
 of 5 bubbles BamaBert, 19 Sep 2016 | Read review
“Our room was perfect... view of the pool and back parking lot. Room 402”
 of 5 bubbles MexMariMag, 6 Sep 2016 | Read review
“Do not get room with two beds, you will lose the closet space. Bed buts right up to closet.”
 of 5 bubbles 911millief, 7 Aug 2016 | Read review
5 of 5