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Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
All reviewsfree laundryfull size fridgekitchen arealiving roomhome away from homesafe locationgreat place to stayclean roomsmemphis areaking bedfront desk staffstaff was very friendly and helpfulyogurtdefinitely stay here againhayesbenihanastove
Love this hotel. Great location. We ll kept rooms. Staff is unbelievably courteous and helpful. This is the place you want to stay while in Memphis. The staff went above and beyond to make our stay amazing. Thank you!More
1 Thank Dan H
Response from SBSMemphisEast, General Manager at Staybridge Suites Memphis - Poplar Ave EastResponded 30 June 2016
Dear Dan H - We like to think we are the best place to stay in Memphis as well. Our staff does all they can so that our guests are satisfied and happy when staying here. We are glad that you have been our guest...More
The place is fabulous, the room gorgeous. With 4 ladies in the group we would have liked to seen more handsome men wearing, ah wearing, ah well as little as possible. Maybe naked. Free alcohol drinks for the ladies & the naked dudes. Naked gentleman...More
1 Thank Mary G
Response from SBSMemphisEast, General Manager at Staybridge Suites Memphis - Poplar Ave EastResponded 30 June 2016
Dear Mary G - I am so glad to see that you enjoyed your stay with us from the room down to the pool. As much as we love to please, I think we will have to disappoint you since we cannot accommodate any naked...More
Check in was painless and very quick. The staff were all friendly, polite and professional. The rooms had plenty of space and the beds and linens were clean. The beds were quite comfortable. I will say although are room was clean, the air return vent...More
Thank keeper1231
Response from SBSMemphisEast, General Manager at Staybridge Suites Memphis - Poplar Ave EastResponded 28 June 2016
Dear keeper1231 - I am glad you enjoyed our hotel for the most part. However, I am sorry to see that you experienced issues with your stay. We will definitely look into our cleanliness issue you mentioned as well as all others. I wish we...More
Very nice and clean and in a great neighborhood. Felt very safe. Breakfast was wonderful and the staff was friendly and professional. We really appreciated the complimentary laundry facilities. Would definitely stay there again if traveling to Memphis.More
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Thank kaysS9765VO
Response from SBSMemphisEast, General Manager at Staybridge Suites Memphis - Poplar Ave EastResponded 28 June 2016
Dear kaysS9765VO - I think we are a great place to stay in Memphis as well :). I am glad you felt the same way. We have a great location in east Memphis just off the interstate in a nice quiet area with plenty of...More
We love staying here! Great outdoor pool. Staff is super friendly and helpful. They have a happy hour with food and wine/beer mon-wed! They also have a free breakfast everyday. Rooms are a good size with full size fridge, microwave and stove if you want...More
Thank Alison G
Response from SBSMemphisEast, General Manager at Staybridge Suites Memphis - Poplar Ave EastResponded 28 June 2016
Alison G - We love that you love staying here! Our staff does all they can to ensure our guests are happy. I am glad you got to enjoy our complimentary Social in the weekday evenings and complimentary daily breakfast. We would love for you...More
I'm sorry I do not know the answer to your question, however when we stayed at the hotel, the staff were very knowledgeable and helpful for us. You can probably ask them. Hope this helps :)
Response from SBSMemphisEast | Property representative |
WE WELCOME PETS
It's easy to bring your pet along when you stay with us. Just book online, then call the front desk to give them your reservation confirmation number and ask them to add your pet to the reservation. To keep... More
WE WELCOME PETS
It's easy to bring your pet along when you stay with us. Just book online, then call the front desk to give them your reservation confirmation number and ask them to add your pet to the reservation. To keep all our guests happy, including those not traveling with four-legged friends, some restrictions apply. See below for our pet policies, guidelines and applicable fees.
Nonrefundable fee of 75 dollars for 1 to 6 nights and 150 dollars for 7 plus nights. Each pet must weigh less than 80lbs. Pet agreement must be signed at check in. Call hotel for details.
Response from SBSMemphisEast | Property representative |
Dear Valued Guest;
Yes we do offer pet rooms; all on the first floor with exits to the rear parking lot. These rooms are limited however so please make your reservations early. We also restrict pets larger than 80 lbs... More
Dear Valued Guest;
Yes we do offer pet rooms; all on the first floor with exits to the rear parking lot. These rooms are limited however so please make your reservations early. We also restrict pets larger than 80 lbs. Look forward to having you!
Michael Higginbotham, GM
