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Fairfield Inn & Suites Memphis I-240 & Perkins

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Fairfield Inn & Suites Memphis I-240 & Perkins
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146 Reviews from our TripAdvisor Community

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Showing 145: English reviews
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Reviewed yesterday NEWvia mobile

Starting with the positive: the staff was very accommodating and pleasant. Everyone from the front desk to housekeeping and breakfast attendant. Unfortunately, the condition of the rooms and hotel in general far-outweigh the staff's positive aspect. The floors were dirty, the sheets and towels all had stains on them, the duvet comforters were brown and stained, there was black mold...

Thank awtraveling
Reviewed 5 days ago NEW

Great room on the first floor. So clean and new. OK, breakfast. Really came in late, had breakfast. Everyone was friendly. Not sure what else I could say. The ramp up to the first floor was unusual. Not sure the lobby floor plan had a good flow.

Thank Stephanie S
Reviewed 1 week ago via mobile

My husband and I were just passing through Memphis and needed a place to stay for one night. Hotel renovations were mostly complete except for the outside entrance. One of the elevators was super creaky but the other one was very smooth. King bed was comfortable and suite room was adequately spacious. My expectations are always low with the free...

Thank Kathleen H
Reviewed 2 weeks ago via mobile

The price of the rooms is good, the rooms are clean.... the hotel needs to work a little more on keeping the common areas clean. The staff are nice, there just isn't enough of them. I think I would pay a little more if they upgraded services.

Thank Nancy R
Woodstock, Georgia
Reviewed 3 weeks ago via mobile

I will say the staff when I checked in was pleasant and helpful. The hotel is under construction right now. The rooms are not the best. Both the sink and shower don't drain well at all. You can definitely tell this is an older hotel in need of more improvements. The breakfast was hot and actually good. The morning breakfast...

1Thank tckramer
Reviewed 8 February 2017 via mobile

We stayed here on our way thru, the staff was very friendly and helpful, good breakfast , waffles , scrambled eggs or cheese omelette, hit and cold cereal fruit wonderful selection . Room was clean and very comfortable , will stay again

Thank Tammy P
Saskatoon, Canada
Reviewed 25 January 2017 via mobile

We are Marriott members and stay at Fairfields a lot and this was above average. Friendly staff at check in, nice large room that was clean and comfortable, an extra large exercise room and the breakfast had a lot of extras that I don't always see at a Fairfield. We would stay here again, which is the best compliment you...

Thank Julie F
Arlington, Texas
Reviewed 12 January 2017 via mobile

Check in late,The hot tub didn't work but no one told me when i ck in the bed was hard, their was a roach in the room it was just bad all around place to stay.breakfast was cold and not good either...

Thank julia v
Precious H, General Manager at Fairfield Inn & Suites Memphis I-240 & Perkins, responded to this review

We appreciate your feedback and you staying with us. We are working to make sure the pool and spa are open during open season May to September. We have updated our breakfast with the new Marriott Fairfield breakfast.

Reviewed 7 December 2016

What you see is not what you get. Big, deep holes in the ground on both sides of the entrance, not covered or roped off. Very dangerous. Dirty couches in the lobby. The air conditioner unit in our room has filthy air vents. The phone has only the main key pad. The rest is missing. Can see the inside of...

Thank Aurise M
Precious H, General Manager at Fairfield Inn & Suites Memphis I-240 & Perkins, responded to this review

The hotel is currently refreshing and we thank you for staying with us. The entrance is currently closed as we are renovating, there is an alternate entry way into the hotel and signs are posted. The management team has addressed the other issues and the shuttle has been updated on the hotel website along with renovations.

Austin, Texas
Reviewed 7 December 2016 via mobile

What ever you do NEVER stay at this hotel!! It is in a really bad part of town. Our car was broken into and our belongings stolen. The management will not release the camera footage to the police. Save yourself a lot of trouble and stay somewhere else. I wouldn't even give them 1 star.

Thank jenkerl
Precious H, General Manager at Fairfield Inn & Suites Memphis I-240 & Perkins, responded to this review

I am so sorry to hear of your experience at the property, I understand this was a unpleasant situation. We have cameras that surround the property inside and out. We also have access to video footage and it is available in necessary situations. The hotel has no problem with communicating with the local law enforcement. We do advise that if...

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  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Fairfield Inn & Suites Memphis I-240 & Perkins

Address: 4760 Showcase Blvd., Memphis, TN 38118
Region: United States > Tennessee > Memphis
Price Range: $136 - $194 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Memphis I-240 & Perkins 2.5*
Number of rooms: 88
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Also Known As:
Fairfield Inn Memphis i-240 And Perkins
Fairfield Inn Memphis i-240 & Perkins Hotel Memphis
Fairfield Memphis
Memphis Fairfield Inn
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Questions & Answers

Questions? Get answers from Fairfield Inn & Suites Memphis I-240 & Perkins staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a different hotel.”
 of 5 bubbles dannymilnes, 22 Nov 2016 | Read review
“Go high, reduce noise and maybe escape the ants.”
 of 5 bubbles K2571IKrobs, 1 Nov 2016 | Read review
“Choose a different Marriott location”
  • Maid left last persons stuff in the bathroom, wonder what else wasn't cleaned?
  • This is a $10 fix, come on already
  • Seriously, this is a $5 fix
  • Not very safe, can't believe this is in a Marriott
 of 5 bubbles brucep460, 14 Oct 2016 | Read review
“do not stay near ice maker”
 of 5 bubbles 1204Mw, 19 Sep 2016 | Read review
“Go someplace else”
 of 5 bubbles jlbigguy, 14 Jul 2016 | Read review
5 of 5