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If there was one word to describe this hotel, the word would be UNPROFESSIONAL. The employees at this hotel are the most unprofessional people I have ever met in my life. The front desk agents are lazy and incompetent. The "engineers" are lazy and incompetent....More
Thank S H
Management response:Responded 3 weeks ago
I am so sorry for the service you received during your stay. I have forward the information to each department head to ensure this is an isolated event. Again, I am so sorry for the inconvenience.
Nicest hotel staff I've ever encountered!! Seriously! Tammie at the front desk was extra-awesome! Everything was clean and orderly. The breakfast was nicer and better than most hotel continental breakfasts. Great hotel!! Will definitely stay again if I'm ever back in Memphis!
The property is currently undergoing a massive renovation. Even with this going on, the room was clean and quiet. The employees were extremely nice, in particular the woman running the breakfast was great. This was one of the few hotels where we stayed that offered...More
We spent two nights here. The staff could not be nicer and they were anxious to please. Our room was fine, but the hotel is very tired. There is paint peeling in spots and the smell of febreze permeates the halls. The breakfast was decent...More
Management response:Responded 29 August 2017
Thank you for your feedback we are in the middle of upgrading the hotel we will be finished in March with the whole property. We hope you give us another chance to make it right.
This place is in dire need of refreshing. The rugs are old paint peeling uncertain aroma in some halls bathtub rusty. The staff is very friendly and helpful. For the money would go elsewhere. There are plenty of other hotels in the be area
Management response:Responded 27 August 2017
Thank you for your feedback we are working diligently to improve the property and the quality of the guest experience.
US$101 - US$142 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Family Rooms ,
Number of rooms
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Also Known As
Fairfield Inn Memphis i-240 And Perkins ,
Fairfield Inn Memphis i-240 & Perkins Hotel Memphis ,