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Four Points by Sheraton Memphis East

278 reviews
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Traveller (56)
Room & Suite (32)
Dining (1)
Overview
  • Excellent28%
  • Very good39%
  • Average21%
  • Poor8%
  • Terrible4%
Travellers talk about
“parking lot”(26 reviews)
“nice gym”(3 reviews)
“free internet”(7 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.0 Star Hotel
All hotel details
Offers from Four Points by Sheraton Memphis East
Special Offer: Breakfast for 2 Included
Hotel deals
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Reviews (278)Write a Review
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101
57
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Show reviews that mention
All reviewsparking lotnice gymfree internetmemphis eastcomfortable stayfront desk clerkgood nights sleepcontinental breakfastenjoyed my stayfitness roomthe hotel is cleanking bedbeds were very comfortablebeale streetlobbypoplarshampoo
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1 - 5 of 270 reviews
Reviewed 1 week ago

We enjoyed out stay at this hotel. Our room was very spacious and very clean. There was a small issue with our key but it got corrected right away. The room was very quiet so we had a great nights sleep. The first morning the...More

Thank Theodore T
Response from Robin J, Director of Sales at Four Points by Sheraton Memphis EastResponded 1 week ago

Theodore, Thank you so much for your kind words and great rating! We love to see comments from our guests that have had a pleasant experience. We would love to have you back to stay with us next time you're in Memphis. We would also...More

Hotel's Favourite
Reviewed 27 September 2017

I was with a bus tour from our church and I don't think I heard any negative comments from our 40+ crowd!! The beds were so wonderful, a little high off the floor (I had to use the ottoman that was provided with the deep...More

1  Thank Connie M
Response from Robin J, Director of Sales at Four Points by Sheraton Memphis EastResponded 28 September 2017

Connie, Thank you SO much for your kind words and awesome rating! We are so thrilled that you and your group enjoyed your stays with us! We love making our guests feel comfortable and at home, so I'm glad you enjoyed all of our amenities!...More

Reviewed 2 weeks ago via mobile

I have had the best experience at this hotel. The staff is amazing. Literally the best hotel staff I have been around. Alexis, Cornelius, Cisco and Sherod have made my stay memorable. I feel like they are genuinely nice not just because I’m a guest...More

Thank Tyler H
Response from Robin J, Director of Sales at Four Points by Sheraton Memphis EastResponded 2 weeks ago

Tyler, I am simply speechless. We are so grateful for your kind words, and so happy to see that you enjoyed your stay with us. Reviews like this confirm for us that we are doing something right. We strive to make everyone feel like they've...More

Reviewed 4 weeks ago

We have stayed at this hotel mainly because of convenience of the location. However, for the price, it is very good. The rooms are quite spacious and well appointed; the access to the property, once you know where it is, is good; and there is...More

Thank SrgnFsh
Response from Robin J, Director of Sales at Four Points by Sheraton Memphis EastResponded 4 weeks ago

SrgnFsh, I want to take a second to thank you for your kind words and for taking the time to tell us about your stay. We are pleased to see you found our location convenient and the rooms well appointed. We can't wait for you...More

Reviewed 1 January 2018 via mobile

This hotel was just ok!! It looks like they might be in the middle of updating this hotel which it needs! The bathroom are VERY small and have very old school shower/bath. The location isn’t that great kind of a pain to get in and...More

Thank DNE7611
Response from Robin J, Director of Sales at Four Points by Sheraton Memphis EastResponded 2 January 2018

DNE7611, Thank you so much for taking the time to tell us a little bit about your experience staying at the Four Points! We are going to be doing some renovating in the near future, and we would love for you to come stay with...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Restaurant
Free High Speed Internet ( WiFi )
Room Service
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Self-Serve Laundry
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Outdoor pool
Details
Price range
US$106 - US$225 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Suites, Family Rooms
Details
Price range
US$106 - US$225 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Suites, Family Rooms
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Traveller (56)
Room & Suite (32)
Dining (1)
Pool & Beach (1)
Business Centre & Event Rooms (11)
Questions & Answers
Ask a question
CaptPeanut
20 July 2017|
Answer
Response from Vic B | Reviewed this property |
Yes they have a coin operated guest laundry.
1
Vote
CaptPeanut
17 February 2017|
AnswerShow all 2 answers
Response from SrgnFsh | Reviewed this property |
Whether the breakfast is complimentary depends on what kind of reservation you have. There is a quite nice restaurant literally across the courtyard from the hotel. Besides one of Memphis best restaurants (Erling's, among... More
1
Vote
LoriK555428
26 July 2015|
AnswerShow all 4 answers
Response from Cortney O | Property representative |
Hi LoriK, We are located in East Memphis, which is about as far east in the city as you can go without leaving it. Beale St., as well as the National Civil Rights Museum, Tom Lee Park, and the Mississippi River, located in... More
1
Vote
Room Tips
"My room was very quiet but not a good view. Excellent a/c system!"
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"The fridge was louder than the a/c!"
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"Avoid rooms near the elevator and ice machine to reduce noise"
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"Suggest you stay elsewhere"
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