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Four Points by Sheraton Memphis East

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Traveller (59)
Room & Suite (32)
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Overview
  • Excellent28%
  • Very good39%
  • Average22%
  • Poor7%
  • Terrible4%
Travellers talk about
“parking lot”(27 reviews)
“busy road”(5 reviews)
“free internet”(7 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star accommodation
All hotel details
Additional information
Offers from Four Points by Sheraton Memphis East
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from Four Points by Sheraton Memphis East
Special Offer: Breakfast for 2 Included
Hotel deals
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Rooms
Aug. 26Aug. 27
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (288)
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Traveller rating
81
102
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81
102
61
22
13
Show reviews that mention
All reviewsparking lotbusy roadfree internetthe check in processcomfortable staybreakfast buffet isfront desk clerkgood nights sleepenjoyed my staythe hotel is cleandowntown memphisbeale streetlobbypoplarfishampooproperties
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11 - 15 of 279 reviews
Reviewed February 7, 2018 via mobile

I have had the best experience at this hotel. The staff is amazing. Literally the best hotel staff I have been around. Alexis, Cornelius, Cisco and Sherod have made my stay memorable. I feel like they are genuinely nice not just because I’m a guest...More

Thank Tyler H
Response from Robin J, Director of Sales at Four Points by Sheraton Memphis EastResponded February 9, 2018

Tyler, I am simply speechless. We are so grateful for your kind words, and so happy to see that you enjoyed your stay with us. Reviews like this confirm for us that we are doing something right. We strive to make everyone feel like they've...More

Reviewed January 23, 2018

We have stayed at this hotel mainly because of convenience of the location. However, for the price, it is very good. The rooms are quite spacious and well appointed; the access to the property, once you know where it is, is good; and there is...More

Thank SrgnFsh
Response from Robin J, Director of Sales at Four Points by Sheraton Memphis EastResponded January 24, 2018

SrgnFsh, I want to take a second to thank you for your kind words and for taking the time to tell us about your stay. We are pleased to see you found our location convenient and the rooms well appointed. We can't wait for you...More

Reviewed January 1, 2018 via mobile

This hotel was just ok!! It looks like they might be in the middle of updating this hotel which it needs! The bathroom are VERY small and have very old school shower/bath. The location isn’t that great kind of a pain to get in and...More

Thank DNE7611
Response from Robin J, Director of Sales at Four Points by Sheraton Memphis EastResponded January 2, 2018

DNE7611, Thank you so much for taking the time to tell us a little bit about your experience staying at the Four Points! We are going to be doing some renovating in the near future, and we would love for you to come stay with...More

Reviewed December 10, 2017 via mobile

We had the BEST experience booking with Four Points Memphis East. The front desk associate, Sharod, was so welcoming and happy. His great energy and kindness was so refreshing after a long day. After we checked in, we were able to relax in a clean,...More

Thank Molly N
Response from Robin J, Director of Sales at Four Points by Sheraton Memphis EastResponded December 11, 2017

Molly, WOW! Thank you so much for the awesome review. We are ecstatic to see that you had a great experience, and that our staff was a big contributor to that. I will definitely let my team and especially Sharod know that they were able...More

Reviewed November 29, 2017

Everything was nice in the room. Asked for early check in when making the reservation but when we arrived it was not ready had to wait from 12 noon to 4pm so early check in is a farce. Otherwise we were pleased and this hotel...More

Thank bossmansc
Response from Robin J, Director of Sales at Four Points by Sheraton Memphis EastResponded November 30, 2017

Bossmansc, Thank you so much for telling us a little bit about your experience at the Four Points! We are glad to see you enjoyed your stay and that you felt you got value from your money. I apologize that we were not able to...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Room Service
Hotel Amenities
Free Parking
Wheelchair Access
Business Centre with Internet Access
Room Service
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Self-Serve Laundry
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Outdoor pool
Details
Price range
US$115 - US$188 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Suites, Family Rooms
Details
Price range
US$115 - US$188 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Suites, Family Rooms
Add Photo Photos
Traveller (59)
Room & Suite (32)
Dining (2)
Pool & Beach (1)
Business Centre & Event Rooms (11)
Questions & Answers
Ask a question
CaptPeanut
July 20, 2017|
Answer
Response from Vic B | Reviewed this property |
Yes they have a coin operated guest laundry.
1
Vote
CaptPeanut
February 17, 2017|
AnswerShow all 2 answers
Response from SrgnFsh | Reviewed this property |
Whether the breakfast is complimentary depends on what kind of reservation you have. There is a quite nice restaurant literally across the courtyard from the hotel. Besides one of Memphis best restaurants (Erling's, among... More
1
Vote
LoriK555428
July 26, 2015|
AnswerShow all 4 answers
Response from Cortney O | Property representative |
Hi LoriK, We are located in East Memphis, which is about as far east in the city as you can go without leaving it. Beale St., as well as the National Civil Rights Museum, Tom Lee Park, and the Mississippi River, located in... More
1
Vote
Room Tips
"My room was very quiet but not a good view. Excellent a/c system!"
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"The fridge was louder than the a/c!"
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"Avoid rooms near the elevator and ice machine to reduce noise"
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"Suggest you stay elsewhere"
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