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Four Points by Sheraton Memphis East

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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Four Points by Sheraton Memphis East
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254 Reviews from our TripAdvisor Community

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There are newer reviews for Four Points by Sheraton Memphis East
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Showing 248: English reviews
Reviewed 4 October 2015 via mobile

Always happy to find a very clean and friendly helpful staff for under a $100 for a Saturday night! Easy access to highway. Large comfortable room...but small bath. Great coffee! About 10 miles to downtown Beale Street. ..the reason for our one night stop.

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Helpful?
Thank Brenda K
Megan L, Starwood Hotels at Four Points by Sheraton Memphis East, responded to this review

Dear Brenda K, Thank you for your kind review. We’re pleased to hear you found our hotel to provide you with clean and comfortable accommodations for your quick stay. We appreciate you taking the time to share your feedback with our team, and we hope to host you again in the future. All the best

Murfreesboro, TN
Reviewed 1 October 2015 via mobile

I stayed in room 330 at this hotel one night for business. I found it to be comfortable, clean, and conveniently located to several restaurants. My room had a king bed, which was just a bit too bouncy for me, but that is just my personal preference. Bathroom was clean and had everything I needed. The AC worked great and...

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Helpful?
Thank barney01
Birmingham, Alabama
Reviewed 20 September 2015 via mobile

The room and environment was very nice for the price I received. The staff was also very friendly. I would highly recommend this hotel to others . I will use this hotel on my next trip to Memphis. I was originally staying one night but due to the value I decided to extend my stay.

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Helpful?
Thank Angel C
Megan L, Starwood Hotels at Four Points by Sheraton Memphis East, responded to this review

Dear Angel C, We’re thrilled to hear you thoroughly enjoyed your stay and received excellent service from our team. We appreciate your high recommendation, and look forward to hosting you for your next trip to Memphis in the future. All the best

California
Reviewed 14 September 2015

We visited Memphis TN Sept 10, 11, 12, and 13, 2015. The weather was very mild (in the high 70's and low 80's so I plan to remember that for future trips.) This hotel was of interest to us because we are SPG members. We had a good (experience with a couple of qualifiers worth mentioning) And we would not...

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Helpful?
Thank KYOUNGATHEART
Yorba Linda, California
Reviewed 7 September 2015

Stayed here a few times on trips to Memphis. Its in a location that is away from central downtown area. That said, there are a number of good restaurants within a 5-10 minute drive. Easy freeway access, safe area. Very functional, but it gets the job done with no problems.

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Helpful?
Thank Speedbike3
Reviewed 28 August 2015 via mobile

I have checked into this hotel less than an hour ago and have been insulted, made to feel uncomfortable, and completely flabbergasted, in a city that I once called home. Upon arrival I was greeted by a less than enthusiastic LaDonna, who proceeds to inform me of a policy that was not discussed prior to my 9 hour drive. Once...

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Helpful?
1Thank LePaige T
Megan L, Starwood Hotels & Resorts at Four Points by Sheraton Memphis East, responded to this review

Thank you for taking the time to share your experience with us. We take great pride in providing the best experience to each of our guests and are deeply concerned about your disappointment with our team. Please rest assured that it was never our intent to offend you. To clear up this misunderstanding, please reach out to our General Manager,...

Las Vegas, Nevada
Reviewed 24 August 2015

Though Four Points is a budget brand, the style and service within the hotel are 4 Star. Each employee was sincerely hospitable. Each time I came through the lobby I was welcomed back. Everyone was cheerful and a delight to be around. Lobby was stylist with a nicer than most breakfast area. Rooms were quite nice. Great beds and very...

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Helpful?
Thank Alantravelreviewa
Reviewed 18 August 2015

Checked in here at 5:00pm and as I was parking my car, a car pulled up near my car in high speed. A guy came out signaling something, I got scared and pulled my car back to the hotel lobby. That guy came again in hotel lobby asking for cash. I denied having any cash. I went inside the hotel...

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Helpful?
1Thank Tarang B
Megan L, Starwood Hotels at Four Points by Sheraton Memphis East, responded to this review

Dear Tarang B, Our Security Manager did confirm that our hotel was secure after your complaint as our guests’ safety is a top priority for us. I assure you, we do have security measures in place to ensure the safety of our guests, and we regret that you felt uncomfortable at our hotel. Our General Manager, Linda Speer, would like...

Houston, Texas
Reviewed 11 August 2015

Should not be called a Sheraton! The elevators had no air and were stuffy! A hotel in MEMPHIS in JULY should have AC everywhere. The areas near the elevators had a musty smell. Rooms were ok. Overpriced for what you get. Decent if you just want a place to sleep for a few hours and then leave. Do not stay...

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Helpful?
Thank mhp781
Megan L, Starwood Hotels at Four Points by Sheraton Memphis East, responded to this review

Dear mhp781, We are disheartened you were disappointed with your recent stay at our hotel. We aim to provide a comfortable environment for our guests, and we apologize for the discomfort caused by the lack of AC. Rest assured, this has since been rectified and working properly for a more enjoyable atmosphere. We regret this put a damper on your...

Walker, Louisiana
Reviewed 1 August 2015 via mobile

Looks really nice upon entrance, but it goes a little downhill from there. The elevators have no air whatsoever, one of our rooms had a brown stain on the sheets, and some serious funk on the shower soap/shampoo dispensers. My room was ok aside from some sagging wallpaper. Both had terrible views. They could use some help on the front...

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Helpful?
Thank TarynCar

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Four Points by Sheraton Memphis East hotel is near the business corridor, Beale Street, and Graceland. This Memphis hotel offers a complimentary airport shuttle and free wifi with guest's hotel room. ... more   less 

Additional Information about Four Points by Sheraton Memphis East

Address: 5877 Poplar Ave, Memphis, TN 38119-3949 (Formerly Park Place Hotel Memphis)
Region: United States > Tennessee > Memphis
Price Range: $158 - $260 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton Memphis East 3*
Number of rooms: 123
Reservation Options:
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Also Known As:
4 Points By Sheraton Memphis East
Four Points By Sheraton Memphis East Hotel Memphis
Park Place Memphis
Memphis Park Place Hotel
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton Memphis East staff and other travellers.
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Questions? Get answers from Four Points by Sheraton Memphis East staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Suggest you stay elsewhere”
BettendorfTraveler, 30 Apr 2017 | Read review
“Starbucks is around the corner, plus a really neat pastry shop next door.”
jimdG9216ID, 10 Apr 2017 | Read review
“Quite and has an Awesome Gym!!!!!”
septemberw2016, 5 Feb 2017 | Read review
“The 5th floor (top) was quiet. The first floors had the pool, gym, business center, and breakfast for convenience.”
JPcasino, 27 Aug 2016 | Read review
“Stayed on the 5th floor facing Poplar, which is a very busy street, but noise was not a factor.”
C9471FFpaulk, 23 Jul 2016 | Read review
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Prices are for 1 room, 2 adults
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