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    Extended Stay America - Memphis - Germantown

    6500 Poplar Ave, Memphis, TN 38119-4872
    +1 877-432-9997
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    2017-12-24 2017-12-25
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    US$71
    US$66
    SAVE US$5
    US$71
    US$71
    Traveller (15)
    Room & Suite (6)
    Dining (1)
    Overview
    • Excellent39%
    • Very good16%
    • Average16%
    • Poor13%
    • Terrible16%
    Travellers talk about
    “granola bars” (2 reviews)
    “safe area” (2 reviews)
    “clean rooms” (3 reviews)
    Free Wifi
    Free Parking
    Non-Smoking Hotel
    Suites
    Pets Allowed
    Wheelchair Access
    Self-Serve Laundry
    Breakfast included
    2.5 Star Hotel
    All hotel details
    Offers from Extended Stay America - Memphis - Germantown
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    Rooms
    Dec 24Dec 25
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (53)
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    1 - 5 of 52 reviews

    Reviewed 6 days ago

    Not safe, no security, no CCTV covering the property, property crimes happening on the property. You have been warned. This is a crime zone. The hotel absolves themselves of responsibility for the safety of their guests and their property. They didn't clean on the schedule...More

    1  Thank darren s
    Response from 00esa, Manager at Extended Stay America - Memphis - GermantownResponded 4 days ago

    Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is properly addressed Hotel Management

    Hotel's Favourite
    Reviewed 29 May 2017

    Have to say this is one of the best hotels I have stayed in. Clean quiet rooms. Friendly staff. Automatic doors and an elevator. Being an extended stay a kitchenette is standard. This hotel is about 16 miles from downtown Memphis and the river. The...More

    Thank MTravi
    Response from 00esa, General Manager at Extended Stay America - Memphis - GermantownResponded 30 May 2017

    Travi, thanks for choosing to stay at Extended Stay America - Memphis - Germantown. We are delighted to note that you enjoyed our outstanding service and comfortable facilities. We appreciate you recommending us and hope to welcome you back again soon! Sincerely, General Manager

    Reviewed 4 weeks ago

    (1) Very bad experience eith Wi-Fi (instructions frim desk did notveork & trch service phine no. Was with very bsd accent) (2) Fridge: old food left from previous guest and even on Coldest Setting we could not get our 12 oz. AL cans of cola...More

    Review collected in partnership with Extended Stay
    Thank howardp362
    Response from 00esa, Manager at Extended Stay America - Memphis - GermantownResponded 4 weeks ago

    On behalf of our entire team, we would like to offer our sincere apologies for not living up to your expectations. Your feedback is of utmost value, and we will use it as a training tool to improve our performance moving forward. We truly regret...More

    Reviewed 4 weeks ago

    The room was clean and smelled so fresh. Everything worked. Staff was friendly and answered all of my questions. Provided everything just as I asked. Will always stay here. Rates are good for such a great hotel.More

    Review collected in partnership with Extended Stay
    Thank shellenel2017
    Response from 00esa, Manager at Extended Stay America - Memphis - GermantownResponded 4 weeks ago

    Hellene, thanks for the review of Extended Stay America. We are pleased to know you had a relaxing stay in your well-maintained room and were impressed by our courteous staff. Our team has appreciated you for the compliments, and we look forward to hosting you...More

    Reviewed 30 October 2017

    Room was ok, bathroom was horrible. Toilet had black mold and pink stains in it. Tub was dirty. We suspected a used room was given to us. Took them 2 days to clean it. No towels when we arrived as well. Gross experience. TV was...More

    Review collected in partnership with Extended Stay
    Thank Priscilla W
    Response from 00esa, Manager at Extended Stay America - Memphis - GermantownResponded 31 October 2017

    Priscilla, thank you for your feedback. We apologize for not living up to our commitment to deliver a clean, fresh accommodation during your stay. We are working with our housekeeping department to make sure all procedures are being followed so this does not happen again....More

    Staybridge Suites Memphis - Poplar Ave East
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    About
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Self-Serve Laundry
    • Room amenities
    • Microwave
    Details
    • Price range
    • US$73 - US$90 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Suites ,
    • Family Rooms
    • Number of rooms
    • 134
    • Reservation Options
    • TripAdvisor is proud to partner with Priceline, Hotels.com, Expedia, Booking.com, Extended Stay, Orbitz, Travelocity, TripOnline SA, getaroom.com, Hotwire and Cancelon so you can book your Extended Stay America - Memphis - Germantown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Tennessee >
    • Memphis
    • Also Known As
    • Homestead Studio Suites Memphis/Poplar Hotel Memphis ,
    • Homestead Suites Memphis ,
    • Homestead Memphis ,
    • Memphis Homestead Suites ,
    • Extended Stay America Memphis
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    Traveller (15)
    Room & Suite (6)
    Dining (1)
    Hotel & Grounds (14)
    Bathroom (4)
    Nearby
    Sponsored by:
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    Ask a question
    Questions & Answers
    pbersantie
    23 December 2016|
    Answer
    Response from Katie D |
    Don't know..sorry!!
    1
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    Room Tips
    "Book elsewhere, get farther away from the city center"
    Read review
    "3rd floor was really quiet"
    Read review
    "There is no good rooms but I suggest close to the Exits."
    Read review
    "skip Extended Stay all together - several BAD experiences!"
    Read review
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