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Extended Stay America - Memphis - Germantown

55 reviews
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Traveller (15)
Room & Suite (6)
Dining (1)
Overview
  • Excellent36%
  • Very good16%
  • Average16%
  • Poor16%
  • Terrible16%
Travellers talk about
“safe area”(2 reviews)
“clean rooms”(3 reviews)
“two nights”(3 reviews)
Free Wifi
Free Parking
Non-Smoking Hotel
Suites
Pets Allowed
Wheelchair Access
Self-Serve Laundry
2.5 Star Hotel
All hotel details
Offers from Extended Stay America - Memphis - Germantown
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Rooms
Jan 28Jan 29
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (55)Write a Review
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31 - 35 of 54 reviews
Reviewed 17 February 2017

Our visit here was great. The customer service was very friendly and helpful. Was greeted with a smile everytime. We had a handicapped room and had everything we needed. The room was very clean. I would recommend this place.More

Thank tarnold3
Response from Manager_11525, Manager at Extended Stay America - Memphis - GermantownResponded 20 February 2017

The team and I appreciate your feedback. I'm glad that you had an excellent stay at our hotel while being provided with great customer service and clean room accommodations. Once more, thank you for posting your review. We look forward to having you visit with...More

Reviewed 24 November 2016 via mobile

Staying at this place I was told half truths many times,it was very noisy and several of my valuable including a 200.00 Verizon phone were stolen.Was told to check out when I complained and inquired.Do not stay here for any reason.

5  Thank John D
Reviewed 17 October 2016

Friendly and helpful staff who were professional yet still very personable and enjoyable to interact with. Everyone greeted us with a smile and a positive attitude. The room and hotel were very clean and well maintained and roomy with a very comfy and clean king...More

Thank Shannon W
Response from Manager_11525, Manager at Extended Stay America - Memphis - GermantownResponded 31 October 2016

Your feedback is important. Thank you for sharing. I am pleased to read about how well our staff assisted you and that your accommodations were to your liking so much that you would recommend our hotel. Thank you again for sharing your experience with us....More

Reviewed 3 October 2016

All went well two nights of good sleep large king size beds . Room was set up for housekeeping nice clean bathrooms . No noise at night made for a good sleep big plus there . Can't say enough of the staff day and night...More

2  Thank jckflaherty
Response from Manager_11525, Manager at Extended Stay America - Memphis - GermantownResponded 10 October 2016

We appreciate you taking the time to write a review and for choosing to stay with us. It is great to see you had a relaxing and well accommodated two nights at our hotel. Thank you for choosing Extended Stay Hotels. We hope to see...More

Reviewed 30 September 2016

I was expecting a little more amenities in the room, and in the dinette suites, there weren't any dishes in the room. Some of the furniture is starting to show wear and give the ruin a tired look. I read a comparison that states that...More

Thank mnelson825
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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Self-Serve Laundry
Room amenities
Microwave
Details
Price range
US$72 - US$93 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$72 - US$93 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveller (15)
Room & Suite (6)
Dining (1)
Hotel & Grounds (14)
Bathroom (4)
Questions & Answers
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pbersantie
23 December 2016|
Answer
Response from Katie D |
Don't know..sorry!!
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Room Tips
"Book elsewhere, get farther away from the city center"
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"3rd floor was really quiet"
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"There is no good rooms but I suggest close to the Exits."
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"skip Extended Stay all together - several BAD experiences!"
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